Lastaforest Reviews 241

Amazing little gadget. As others have said, it’s not essential, but it is quite joyful to use.
I’ve not measured it scientifically, but the mist seems finer than what I get from a spray bottle, which might mean less risk to your burrs/grinder. Happy with it.

The products are always top of the line. Excellent!

Very good support for my wrong order, and overall products are good as expected!

A solid, well made product that fills a very specific and longstanding need in my coffee repertoire: an effective way to clean the grinder of coffee dust and debris. This product seems up to the task so far. Delivery was a little slow but not too bad.

Scam!!! I returned several hundreds of dollars worth of equipment and did not receive a refund. Do not trust this company you will be disappointed

Bitte bleibt von dieser Firma fern. Von der bestellten Ware war nicht alles im Paket. Ich habe nie mein Geld retour erhalten noch ein Ersatzprodukt, x-mal versucht mit der Firma zu kommunizieren, sie weisen alle Schuld weg. Zudem kam das Paket auf Umwegen aus China via Italien, auch alles verschmiert. So was von unseriös hab ich schon lange nicht mehr gesehen. Also nur ein eisigen Flop!

I received an empty box after 6 weeks. No product inside. I chat on the website. Answer was fast and they will open a ticket with the carrier but I don’t think something positive will happen. Very disapointed

Took much longer to sent me the item than initially promised.

After finally receiving the grinder, it was defective and they approved an RMA.

Sent the item back and no refund has been given.

It’s ok though, all documented and my credit card company assured me the will charge back the merchant

The product I ordered is fairly nifty. But it took almost 6 weeks (with no updates) to receive and the instructions were in Mandarin.

I was not home when it was delivered but my Son unpacked it and it seems very good. The reason that I give a four star rating is the overall delivery time of several weeks and limited info during the delivery proces. At a vertaling moment I felt indirect. But very nice stuff!

Bestellung kommt direkt aus China (daher 3-4 wochen Lieferzeit). Leider auch qualitativ schlecht. Material wirkt billig und viel zu leicht. ist keine Investition wert, weil man aufgrund der schlechten Verarbeitung die Produkte nicht verwenden wird. Puck screen unbrauchbar (extremst scharfe kanten und billig verarbeitet), der rest ebenso.

Took over a month to get. Vacuum wand is false advertising. It’s garbage. Wouldn’t buy from them.

It took 6 weeks until the product arrived. Communication was mostly a one way street, if at all, responses were meaningless and unappreciative. I will never order there again.

Lastaforest asked me to leave a review. OK - first of all the distributor I received does not match the one I ordered. Secondly, the distributor doesn't seem to be adjustable. I can't figure out how to adjust it. So I left a message for customer service about these issues. To date I have not received a response. I'm thinking that I will have to return this item. This has been an upsetting experience. This company just doesn't seem to care at all.

Took 1 month to put the product in the mail, while the website said 4-8 business days

I purchased the Barista Air Wand, what turned up was not the one on the website. It was all in Chinese with not a word of English. Very low quality product.

Product quality is very good but it took more than 3 weeks to deliver.
Poor supply chain, needs to improve

I purchased the Barista Air Wand Precision 2-in-1 Grinder Vacuum & Blower, and the product itself was exactly what I expected—really great.

However, the delivery experience wasn’t very good. The website said it would ship within about 3–8 business days even for international orders, but it didn’t arrive even after three weeks, and there was no communication at all during that time.

When I reached out to follow up, they responded quickly and explained the situation. After that, they kept me updated regularly with shipping status, which I appreciated.

That said, buying from an unfamiliar company online already requires a certain level of trust, so delays without any communication can make customers very anxious. I think this is something they should improve.

They explained that the delay was due to the Lunar New Year, but if delays are expected for that reason, it would be better to clearly communicate that in advance.

Also, the product manual was entirely in Chinese.

Very happy with the items bought from Lastaforest, The quality is great
Delivery was as expected and updates kept me informed.
Would be happy to order again from them.

Not good. Super late on delivery. Items ordered were not in stock. They did reach out about that to ask what I would prefer it be replaced with, then sent the wrong replacement and offered no resolution for that.

They also divided my order into multiple packages, one of which I have still not received a month after ordering.

The items I did receive were nothing special in terms of quality. They look nice in photos though.

I would not recommend.