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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing team, amazing customer support. I received a defective case. I contacted them a week after I received the product, they sent me a replacement within 2 days free of charge. A price case but 300... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered a case on 12 April. Decide to change address and do a cancellation. Replied me on 13 April saying that they cant cancel as their customer service team is offline over the weekend and only... Toon meer

Beoordeeld met 5 van de 5 sterren

I wish I had found this phone case already last year. The protective cover has a pleasant texture, and there was an immediate 'wow' effect. I've never liked traditional cases that make the phone much... Toon meer

Beoordeeld met 5 van de 5 sterren

The best minimalist covers and cases available! Hands down, the best customer service in the industry. I have been a customer since the inception of Latercase and never had any issues. 1 Samsung Note... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoonaccessoire winkel

Informatie afkomstig van verschillende externe bronnen

Designed, warehoused & shipped from our HQ in Canada, Latercase is the simpler phone case you've been looking for. We use authentic Kevlar® to protect your phone from everyday wear and tear, while keeping it so thin that you'll barely even know it's there. Latercase is easy to put on, easy to take off, and coated with a durable matte finish that's genuinely addictive to touch. If you have any questions, shoot us an email or tweet us @latercase - our customer support team is always happy to help.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

454 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 5 van de 5 sterren

Awesome case

Awesome case! Best option for the Z Flip 4 by far. Keeps the slim factor, more like a skin which is the point of buying a Z Flip 4 to begin with. Latercase customer service is exceptional as well, a shipping problem was solved swiftly and received in good order plus they refunded shipping for a few days late. Amazing company and exceptional cases!

30 december 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Hoped Lou would do it right...

My screen protector has started peeling on the top edges after only a week. To be fair Later provides two screen covers with your purchase. BUT if pocketing this phone is enough to lift the screen protector seal and create air bubbles on the “Down pocket” facing angles, that is insufficient.

I didnt want to write this review, I was looking forward to these behaving as quality products. The way their website returns policy reads, Latercase isnt interested in helping.

Another disappointment was that most screen protectors these days come with a template which fits the phone to help locate the tempered glass when installing.

Furthermore, half the time I pick up the phone, the case is snapped off on one corner or the other. So much for "laser cut". I feel like the case will protect from scratches, but the first time this phone actually drops, the case will pop off instantly and the glass will shatter.

Update: Latercase reached out and replaced my items, but the underlying issues in the product offering remain.

27 december 2022
Review zonder uitnodiging
Logo Latercase

Antwoord van Latercase

Hey Zach!

Thanks for taking the time to provide us with your feedback and sorry to hear that you're having trouble with the case + glass that you purchased. What you've described definitely doesn't sound normal and we'd be more than happy to help out here!

I see that our support team reached out to you at the end of December to collect a photo/video of the issue you're having. However, we haven't heard back from you yet. Make sure to double-check your junk/spam folder in case our email was accidentally filed away from your inbox.

Once you find the email, just send us a reply and we'd be happy to help get this resolved for you as quickly as possible. Rest assured that we won't leave you hanging!

Chat soon!

Beoordeeld met 3 van de 5 sterren

Nice Case, but beware of MagSafe limits

Nice Case, but not if you rely on the "magnetic" part of MagSafe.

Bought one for my iPhone 14 Pro, as I had previously used one on my OnePlus Pro 7. And it's a great case that keeps the slim form factor of the phone but, unfortunately, it significantly reduces the hold strength of MagSafe accessories.

I have a MagSafe car phone holder, and a Belkin MagSafe Continuity Camera attachment, and both struggle to hold the phone firmly with the latercase on.

Charging etc. still work with the case on, but if you have an accessory that relies on a little more magnetic "grip" then this case is not for you. The case lessens the magnetic strength just enough, to make such accessories a little too risky to trust. My phone has fallen off the car mount several times whist driving with this case on, so I've now had to return to an official Apple MagSafe case as my daily driver. :(

15 december 2022
Review zonder uitnodiging
Logo Latercase

Antwoord van Latercase

Hey Paul!

Thanks for taking the time to provide us with your feedback, it's greatly appreciated.

Our cases don't have any magnets built into them, but they're thin enough to still be compatible with official Apple MagSafe accessories. For example, your device will still charge without a problem when using the Apple MagSafe charger.

However, there's essentially still going to be a thin layer of material (about 0.6mm) in between your device's magnet and the accessory's magnet. As such, the magnetic strength won't be 100% as strong as a bare device.

That being said, we're sorry to hear that our iPhone 14 Pro case didn't quite meet your expectations. We've already passed your feedback along to our design team. We don't have any immediate plans of adding magnets to our cases, but it could be something we explore in the future.

In the meantime, we'll have a support rep reach out via email to help organize a return and refund here. Keep an eye on your inbox shortly!

Beoordeeld met 2 van de 5 sterren

Bought the "Tempered glass" screen…

Bought the "Tempered glass" screen protector and it broke after a single day after my phone fell from maybe 20cm, before I had a cheap 50 cent screen protector and I had it for over a year and it worked better

20 december 2022
Logo Latercase

Antwoord van Latercase

Hey Daniel!

Thanks for reaching out and sorry to hear about the damage to your screen protector. While the glass is quite strong, it's not indestructible. Think of it as the sacrificial layer that absorbs any impact that would have otherwise caused excessive damage to your bare screen. Even if the protector gets damaged in the process, it helps prevent that damage from occurring to your display.

While we don't normally provide any free replacements for products that get damaged from user drops, I see here that our support team has offered you a replacemnt set of glass for just the cost of shipping as a gesture of goodwill. Just follow the instructions in our most recent reply and we'll get that sent out to you as quickly as possible.

Beoordeeld met 5 van de 5 sterren

Perfect Companion

I recently purchased the LaterCase for my iPhone Pro 14 Max, and I'm absolutely in love with it! The slim yet solid design ensures that your phone is fully protected without adding any unnecessary bulk. Not to mention how lightweight it feels, making every day carrying a breeze. This case really has exceeded all of my expectations!

21 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shipping sucks Latercase is lazy but, quick to take your money smh

Now I’m confused abt the shipping. I’ve read over all terms and conditions as well as shipping. Now, I ordered on a week end granted! But, a label was made TODAY. Early morning cause it’s a 3 hr difference. Why haven’t it shipped? but latercase claimed it shipped in the app but latercase haven’t gaven it to USPS label was created at 12pm, why you didn’t just take it and drop at off at post office since y’all so cheap with dealing with UPS or FEDEX. You can take my money. Then, take your sweet time shipping! No. I will never, nor recommend this case cause of the shipping unless you live on east coast. I live in California. So that’s unfair you take your time! And another thing, latercase should have expedited shipping.! Latercase take the money but don’t want to get up and ship the cases. There is NO WAY my product should have stayed at Latercase location ALL DAY! It should have dropped it off at USPS. I’m warning you! Do not get this case unless you live nearby! My case should at least already be otw! When you purchase cases from other places, the shipping is prompt, you have a choice between shipping methods. Latercase need to handle that. You have my money already, so why didn’t you just take multiple orders, which I know you do, cause on latercase site they show how many people have ordered what color and where! Latercase needs to be more genuine with shipping. My case was just sitting there ALL day! Wow. Will never order from them. Again! Probably will get my case next week! It’s Monday. My case should of already been moving throughout the usps system. And who uses usps?

25 november 2022
Logo Latercase

Antwoord van Latercase

Hey Jay! Thanks for taking the time to provide us with your detailed feedback, we really appreciate it.

First off, we'd like to clear up a bit of confusion here. We can confirm 100% that your order was shipped from our warehouse on Nov 28th, the same day that you received a shipping confirmation email with tracking details - it wasn't just the label that was created. We tried to make it as clear as possible in our FAQ that it can take up to 48 hours for a courier to update the tracking information once a package leaves our warehouse. This is pretty standard, and given that your order was shipped on one of the highest postal volume days of the year (i.e Cyber Monday) it's natural that USPS would take a bit of time to get the package processed at their facility since they're dealing with a massive influx of packages into their network.

Second, it looks like your order was placed on Sunday, Nov 27th, around 10 pm (EST). As mentioned on our website, it normally takes about 1-3 business days (not including weekends) for an order to be processed and shipped from our warehouse. However, our team was working diligently around the clock over the weekend to make sure that orders placed over the Black Friday weekend were processed as quickly as possible. We wanted to go the extra mile for our customers and get as many orders as possible ready for pick-up early Monday morning. Looks like your order was shipped from our warehouse around 10:30 am (EST) on November 28th. This is just a little over 12 hours after having placed the order, and is well within our 1-3 business day estimate. USPS then had the package processed at their distribution center and the tracking was updated before midnight on Nov 29th. After that, they provided continuous tracking updates as the package made its way to your delivery address and the shipment was finally delivered on the morning of December 3rd.

We understand how frustrating it can be having to wait for a shipment, especially after the excitement of having made a new purchase over the Black Friday weekend. However, it's a bit unfair for you to claim that we took too long to ship your order, especially seeing as how it was processed on a non-business day and was shipped within 12 hours of you placing the order.

With that being said, we'll definitely be passing your feedback regarding the use of USPS along to our shipping team. At the moment, we only offer one USPS shipping service for US orders, which is completely free of charge for all US customers. We don't have any immediate plans of offering a more expensive shipping service for US orders any time soon, but it's definitely something that we'll be exploring in the future!

Hope that helps clear things up a bit, and we hope that you're enjoying your new Latercase. If there's ever anything else that we can help you with, please don't hesitate to reach out again!

Beoordeeld met 5 van de 5 sterren

Updated Review: Much Better - looks great

There's no doubt this is a beautiful case with a sleek look - however, my case fits loosely and the phone does move about when I'm holding it. There is also a rattling sensation whenever I place the phone down on a hard surface or adjusting my grip whilst in my hand. The case does not fit the phone as well as you'd hope, the edges pop off the phone with the slightest touch. The 3 stars are for the look and the responsive customer service, but overall I am disappointed with the fit and as a result I cannot trust that this case offers enough protection - it also lacks comfort when in my hand.

UPDATED REVIEW: I recived another case - this one fits like a glove. Now changing this to a 5-star review as I'm very pleased with how it looks and very comfortable to hold. Special thanks to Nick from Customer Support for helping me get this outcome.

23 november 2022
Review zonder uitnodiging
Logo Latercase

Antwoord van Latercase

Hey Nick!

I see here that you were in touch with our support team back in early November. We asked if you could send over a video of the issue that you were having so that we could help get this resolved for you, however, we never heard back from you once you confirmed that you would send a video over.

We'll have a support rep follow up with you immediately in case you happened to lose the email thread. Keep an eye on your inbox shortly!

Beoordeeld met 5 van de 5 sterren

This is a beautiful case that feels…

This is a beautiful case that feels great in the hand. However, it provides no protection to the screen, lacking any edge that is raised above the screen. In that sense, as well as in terms of lightness--its really light--it is like having no case at all. I am afraid to use it. Too bad.

ADDED: after the original 3 star review, above, Latercase reached out to me and offered to refund my purchase. I've received the refund, and the promptness of their response was great.

1 november 2022
Review zonder uitnodiging
Logo Latercase

Antwoord van Latercase

Hey Donald! Thanks for taking the time to provide us with your feedback, we really appreciate it. Older devices like our Pixel 5 cases do not have any raised edges that extend beyond the display for facedown protection on a flat surface, unfortunately. That said, this is a feature that we've started to implement for newer devices like the Pixel 6 and 7 series as a direct result of feedback from our community of users. All of our cases for current-gen devices feature a small lip on each corner that extends beyond the display so that you place your phone face down without the screen touching.

That being said, we're sorry to hear that your case didn't quite meet your expectations. We'll have a support rep reach out via email and help organize a return & refund right away. Keep an eye on your inbox shortly!

Beoordeeld met 1 van de 5 sterren

Dropped my phone once with the Lew…

Dropped my phone once with the Lew Later case on. Entire back glass on my pixel 6 shattered.. Cant believe I spent $45 on a piece of crap phone case. Would have as much protection on my phone if I wrapped it in plastic wrap. Phone wont turn on now. Had a Google branded case on for the first year and no issues. Dropped once with the "Lew Later" case and phone is nonfunctional.

30 september 2022
Review zonder uitnodiging
Logo Latercase

Antwoord van Latercase

Hey Kevin!

Thanks for taking the time to provide us with your feedback, and sorry to hear about the damage to your Pixel 6 - we know how frustrating it can be to damage an expensive device.

It's worth noting that, as mentioned on our website, Latercase was not designed with impact protection as the primary focus - it's only 0.6mm thin. Our goal was to create a light case that would improve the aesthetics of your device while keeping it thin enough that you could appreciate the phone's original design as the OEM intended. While the Kevlar material that we use is quite strong and will stand up to scuff marks, scratches, and everyday wear and tear, the form factor and design of the case is not centered around impact resistance.

That being said, we're still sorry that you've had this experience. We'll have a support rep reach out via email and help organize a return & refund. Keep an eye on your inbox shortly!

Beoordeeld met 5 van de 5 sterren

Hands down Best case in the world right now!!!

By far the sexiest and slickest case I have ever bought in my entire life! Amazing feel to the case, the design is immaculate, ultra thin, premium quality. I bought the cyber edition for IPhone 14 Pro Max and honestly I don’t leave reviews often but this was 100% worth it. Delivered to UK in just under a month, but didn’t have to pay any customs charge/import fees! Perfect case for anyone who wants a sleek, unique and all round beautifully constructed case. Couldn’t recommend them anymore!

19 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Latercase is where it’s at!!

The customer service w/ Latercase was fantastic! I checked on the status of my order and they responded quickly. Nick reassured me all was well, and a few days later the case arrived. Awesome case and awesome customer service!

21 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb customer service and case…

Superb customer service and case quality.
I ordered a carbon case for my Galaxy z Fold 2 while it was at service cause a flawed hinge. Weeks go by and I haven't heard from Samsung or seen the package from Latercase, though since I didn't have the phone I figured i would wait a little longer before contacting Latercase.
No need cause Latercase noticed my order was way to long on its way, and rather on waiting for the currier to report the package lost, they went away to send me a new case.
Samsung ended up giving my money back for the Fold 2, since they couldn't fix the hinge. So I got myself a OnePlus 10 pro, and went to Latercase to bye a case for that.
Just received my case, and it's by far the best case I've had on my phone's.
I contacted there support about getting my order for the Fold 2 cancelled, and was within 20 min. answered with the cancellation request and money back.
I will definitely be using Latercase for my future phones.

19 oktober 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Nice case but too expensive

The case is very beautiful and thin.

But judging by the cuts and phone protection, it doesn't worth that much.

All difficult to cut parts (except camera) like microphone, charging port, sound, side buttons are vulnerable to falls.

So, 3-stars because of how nice and thin the case is and because is the only case I found that covers the camera but too expensive for what it delivers.

10 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Long Delivery, Amazing Product

Ordered from UK, took about a month to come as they seemed to be held in customs for a while. Case is very good, so thin and lovely texture that has proven durable too.

17 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Customer Support

Even though my case didn't arrive in the first two shipments (I understand there are a number of reasons why this can happen), every time I emailed, the response was rapid and when the second shipment didn't arrive, they shipped out the third one without me having to email them.

Really appreciate all the work you do and all the support.

To Nick and all the Latercase team.
Thanks for everything.

Mohammed

27 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The second case from latercase

The second case from latercase. The cases are well made and fit perfectly. The case was on pre-order and when it shipped it came quickly.

5 september 2022
Review zonder uitnodiging
Logo Latercase

Antwoord van Latercase

Hey Charles! Thanks for taking the time to provide us with your feedback, we really appreciate it.

It's important to note that when you placed your order in late August, our Note 20 Ultra Midnight cases were on pre-order and expected to ship before the end of September. This is why your order wasn't shipped out right away. Sorry for any confusion this may have caused if you missed this information. We tried to make it clear on the product page and in your order confirmation email that the case was on pre-order.

Looks like your order was shipped on September 21st as expected and USPS got the package delivered on the 24th. There were also multiple tracking events as the package was in transit to your delivery address so that you could track it every step of the way.

If there's ever anything that we can help you with in the future please don't hesitate to reach out to our support team (support@latercase.com). Thanks for your continued support and we hope that you're enjoying your 2nd Latercase!

Beoordeeld met 5 van de 5 sterren

Love the case

Love the case. I’ve been looking for something like this for decades. It has great grip without the bulk and that is the most important feature for a phone case. As far as drop proof….wouldn’t know, never dropped a phone or broke a screen. Again, #1 in my books.

27 augustus 2022
Review zonder uitnodiging

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