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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Amazing team, amazing customer support. I received a defective case. I contacted them a week after I received the product, they sent me a replacement within 2 days free of charge. A price case but 300... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered a case on 12 April. Decide to change address and do a cancellation. Replied me on 13 April saying that they cant cancel as their customer service team is offline over the weekend and only... Toon meer

Beoordeeld met 5 van de 5 sterren

I wish I had found this phone case already last year. The protective cover has a pleasant texture, and there was an immediate 'wow' effect. I've never liked traditional cases that make the phone much... Toon meer

Beoordeeld met 5 van de 5 sterren

The best minimalist covers and cases available! Hands down, the best customer service in the industry. I have been a customer since the inception of Latercase and never had any issues. 1 Samsung Note... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoonaccessoire winkel

Informatie afkomstig van verschillende externe bronnen

Designed, warehoused & shipped from our HQ in Canada, Latercase is the simpler phone case you've been looking for. We use authentic Kevlar® to protect your phone from everyday wear and tear, while keeping it so thin that you'll barely even know it's there. Latercase is easy to put on, easy to take off, and coated with a durable matte finish that's genuinely addictive to touch. If you have any questions, shoot us an email or tweet us @latercase - our customer support team is always happy to help.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

454 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 5 van de 5 sterren

Hands down the best cases I've bought

Hands down the best cases I've bought, yes I'm a repeat purchaser. I've bought many cases over the years at apple stores, best buy, and countless cheaper ones on Amazon. Latercase are worth the extra money. They are very high quality which only complements the quality of the devices they protect. Both the products and the service / support are excellent.

23 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best bang for your buck

I've had my latercase for almost two years now and the thing just WILL NOT BREAK.

I have kids who constantly knock it out of my hand, throw it around and generally abuse the hell out of it.

And the thing just won't quit.

I love it.

Customer for life.

1 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I've had 5 or 6 of these

I've had 5 or 6 of these, the last one didn't fit right - I emailed customer service they need a video of it on the phone, OK. I sent it they said its fine. Then I showed videos of their other cases fitting different they said its fine but they would exchange it if I wanted to. I do, now they want me to send the case back first AND USE WHAT ON MY PHONE? Then they want the original packagaing, THEN they want me to pay for shipping.....Its a thin plastic case - CRAZY to treast a long time client this way. I like their cases bu customer service is BAD!!!!

15 augustus 2023
Review zonder uitnodiging
Logo Latercase

Antwoord van Latercase

Hey Justin!

Thanks for taking the time to provide such a detailed review. Sorry to hear that you felt our customer service was bad in this instance. We value customer feedback greatly and we're always looking for ways to improve.

I see here that you've been in touch with our support team about your recent order. Based on the video that you sent over, we've confirmed that the case looks to be fitting and snapping on as expected. It's worth noting that our cases are designed for an easy on/off experience, and it's completely normal to see some slight variance between individual cases when it comes to the tightness of fit on each corner. Keep in mind that we don't use plastic injection molding in the manufacturing of our products. The Kevlar material in our products is hand-laid during production, so every Latercase is, to a certain extent, unique.

That being said, I see that our support team offered to set you up with an exchange since you weren't satisfied with your current case. Even though the case you received is completely within our QC tolerance, we value our customers greatly and we wanted to ensure that you're happy with your purchase.

While we do require the original product to be mailed back prior to shipping the new one, our support team did confirm with you that we'll be shipping out the new case as soon as we have confirmed the original is on the way back. That way you won't have to wait for it to arrive at our warehouse before we ship out the new case - we'll get the new one sent out as soon as the original is in transit back to us. All you have to do is follow the return instructions provided and we'll take care of the rest.

In terms of sending it back in the original packaging, this is just so that the case itself doesn't get damaged while in transit back to us - it is by no means a prerequisite. Since you no longer have the original packaging, our support team mentioned to you that any standard mailing box or bubble mailer will suffice.

As for the return shipping fees, we tried to make it as clear as possible on our website that we don't cover these costs. However, our support team once again tried to go the extra mile with you and provided you with a free return shipping label as a gesture of goodwill. We also mentioned that we'll be covering the cost of shipping you the new case - at no point are you being charged for any shipping here.

Rest assured that we'll have our team double-check the new case to ensure it's in line with your expectations before it gets shipped. Hope this helps clear things up a bit, and please don't hesitate to reach out again if you need anything else!

Beoordeeld met 2 van de 5 sterren

My case only lasted 7 month

My case only lasted 7 month, then it did start to fall apart. Disappointing.

25 juli 2023
Review zonder uitnodiging
Logo Latercase

Antwoord van Latercase

Hey TM!

Sorry to hear about the damage that occured to your case over the last 8 months. Based on the photos that you sent over to our support team, it looked pretty clear that the damage on the case resulted from multiple drops or impacts.

It's important to note that, as mentioned on our website, Latercase was not designed with impact protection as the primary focus. Our goal was to create a light case that would improve the aesthetics of your device while keeping it thin enough that you could appreciate the phone's original design as the OEM intended. While the Kevlar material that we use is quite strong and will stand up to scuff marks, scratches, and everyday wear and tear, the form factor and design of the case is not centered around impact resistance.

While we don't provide any free replacement warranties for products that get damaged over 8 months of usage, it looks like our support team offered you a significant discount on a replacement case a gesture of goodwill. This offer doesn't expire - it can be used towards the purchase of any Z Flip 4 case in the future. If you decide to take us up on the offer, just follow the instructions in our previous email and we'll take care of the refund right away.

In the meantime, if there's anything else that we can help you with, you know where to reach us!

Beoordeeld met 5 van de 5 sterren

The best IPhone case I have ever had

The shipping took a while (probably because I live in Sweden) but I am sooo satisfied with the feel and quality of this case, it is the best case I have ever had. I had a rd carbon fiber case before and Latercases case is so much better quality and feel.

10 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great case!

Great case. As much as I like this case, there is really not much protection except for the back and corners. It will be used only when I'm not running around.
Update: I messed up the corner of the case when putting it on. Latercase was awesome, they replaced it for me. This is GREAT customer service. I'm loving the latercase!.

4 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The shear quality of their phone case…

The shear quality of their phone case is exemplary and especially the packaging. Would I recommend, absolutely I would ! Seriously if you need a top quality phone case, please buy from Latercase, you won’t be disappointed.
I rate this product 10 out of 10
I rate the packaging 10 out of 10
I rate the customer service 10 out of 10
My order was from Canada I believe and came to my door in the uk, quickly. Cheers guys and girls, I will be ordering again 100%

24 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cyber Bison case for S23 Ultra

Purchased a Cyber Bison case for my S23 Ultra. As it was an international purchase, delivery took a little longer than expected but communication with the company was quick and helpful.
Very satisfied with the product. Looks great and extremely thin and light.

17 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best low profile iPhone case ever

Amazing case quality. One of the most premium touch to feel and thinnest case in the market. Nick from customer service was amazing as he helped me with my order replacement. PS- this case is only for those who seek a sleek look on their phone and want a premium carbon fibre feel.

15 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10

Love this case. The case is very thin yet very strong. It has saved my phone and the rear camera from drops multiple times now. The case stays intact and doesn't fall off the phone when dropped. As long as it doesn't land on the screen this case will protect your phone.

1 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Samsung Galaxy Z Fold 4 Latercase

I have a Samsung Galaxy Z Fold 4 and tried a few different cases on it. Each one either was a bit heavy or did not allow the phone to completely unfold, making the crease more noticeable. Then I tried the Latercase. What a difference! It did not add any more noticeable weight to the device and the protection it offers is at least as good as the thickest case that I got prior to this. I am now a believer and will continue to use Latercase products in the future. Thank you for coming to market with this extremely wonderful product.

15 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good quality case for iphone.

Good quality case for iphone. They have a unique camera cut-out and its nice. The case is light and thin; adequate protection for the phone. The shipping takes some time if you are ordering international, but the shipper cannot control that and its ok.

1 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

2nd time ordering

Ordered 2 different times for 2 different phones and i got to say each time has been a great experience in terms of shipment, service and surely no doubts about the case itself.
Premium feeling and strong, yet pretty flexible material.
GG Lew

7 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The only case I’ll want to buy from now on

Hi there!

I bought my first Iphone case from Latercase a few weeks ago. It was quickly shipped and I got it in about a week (delivered in Belgium, Europe).

For the first time, I’m not having the impression that my Iphone is chunky with a case on. It’s really great to have that minimalistic carbon fiber feeling in my hand (not that plastic imitation of it). Good grip, access to the reel buttons of the phone and the natural cliquiness of it. Simply love it!

I have to admit I was afraid of the limited drop protection but I involuntarily tested it last week as my phone flew out of an unzipped pocket at chest level to fall on concrete with gravels. Tough the case itself had minor damage, my iPhone did not (despite the horrific sound it made while hitting the ground).

I’ve ordered a new one to replace my slightly damaged one from the drop which shows how much I love this case.

Furthermore, they have great customer service. They are doing their utmost to help their customers (replying quickly and assisting to the best of their capabilities).

Just a genuinely great experience!

Thanks Latercase

19 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Hi,
So I've been use latercase for many years on 4 different phones now and they have been nothing but great in quality and fitment.

Purchasing this new one for my s22ultra I noticed there was something different that's it was a bit loose and it didn't have a great fitment like the other ones I've had. I contacted them asking if this was normal and if they could do anything. They told me that wasn't normal after sending a quick video and sent me a replacement piece which fit as it should. The interaction I had with them was smooth and easy with great customer service. Not only do they make a great product but also have the service to back it up.

I will definitely be ordering more in the future.

10 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

sahil patel

sahil patel

Jan 11, 2023, 21:00 EST

Hi,

I have been using Later cases on my different phones for a while. They are the ultimate product if you want minimal bulk and great grip. The cases feel soft in the hand and the Willy Blu is a pleasant colour.

When I switched to the iPhone 14 pro max (first time from android to iOS) I decided to skip the later case for a few reasons. No mag safe magnets and iPhone was already very slab like and I thought the case will make it more slabby. I kept rotating between a few cases including the Pitaka, which had the magnets but a very hard edge and did not feel good in the hand. No satisfaction was in sight

Finally I saw a video where a reviewer was comparing the pitaka and said the later case feels softer and that is what I needed. I decided if the mag safe becomes an issue, I will buy an mag safe magnet sticker from amazon.

I got my later case couple of days ago and I am finally at peace. The case gives a good feel to the slabby iPhone. Gives a good grip and the magnetic force has been decent so far for the wallet and car mount I use. I feel at peace.

Thank you for the great product and thank you for the amazing shows on Lew Later channel. Love Lew, Love Willy Do and Love Mo.

12 januari 2023
Review zonder uitnodiging

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