Always a great experience using Launchpass for my online business, while STRIPE isbt that great, Launchpass are. Always there, swift replies and no bs. Shout out especially to Cole, always goes abo... Toon meer
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Lees wat reviewers zeggen
Suite à un prélèvement CB frauduleux opéré par Launchpass pour le compte d'un groupe Rakettpower, je constate que Launchpass permet à certains, par ses mécanismes et son manque de controle de ses clie... Toon meer
I booked two Discord subscriptions with them which I apparently can’t cancel. According to their ‚AI support‘ this is a known problem to them and you ‚have to contact the owner’. One owner jus... Toon meer
Chole and Danny took some time out of their busy day to help me understand certain things about Launchpass and how I can resolve different issues I may face with my members. Launchpass has always giv... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Create paid Slack and Discord groups in minutes with LaunchPass. https://t.co/5hj5Jn3Shn
Contactgegevens
Verenigde Staten
- launchpass.com
3,3
Gemiddeld
55 reviews
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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The guidance call was on time and…
The guidance call was on time and helpful
17 juni 2024
Review zonder uitnodiging
I had a fantastic experience with…
I had a fantastic experience with LaunchPass! Their platform is incredibly user-friendly and made managing my subscription service a breeze. The customer support team was responsive and went above and beyond to help me with any questions I had. I highly recommend LaunchPass for anyone looking to streamline their membership management. Five stars!
22 mei 2024
Review zonder uitnodiging
Antwoord van LaunchPass
Thank you for the kind review Aaron! We're glad we could make a positive impact and if you need any further assistance at any time, be sure to reach out!
Good Awesome
8 mei 2024
Review zonder uitnodiging
Impossible to cancel, they keep taking my money
It's a scam basically when you sign up and pay it's easy, if you wan't to cancel it's impossible, I tried canceling my subscription before the payment date and after it multiple times in a span of a week, it keeps showing me errors that something went wrong and to try again. Customer chat is useless cause it's a chat bot and when it's not able to help you says we will send you an email in a couple of hours, and keeps trying to charge my card
6 mei 2024
Review zonder uitnodiging
Antwoord van LaunchPass
Hey Tomas! Sorry to hear you had a negative experience, this is unusual for us and we'd love to help resolve this for you. If you're referring to the $29 LaunchPass Premium subscription, we're always happy to provide refunds for charges you're unsatisfied with. We can also ensure that your subscription is correctly fully canceled to avoid further attempted charges.
Feel free to write in again referring to this message and as mentioned before we'll get this reconciled asap!
Wonderful Experience
Customer service is phenomenal and the platform is so easy to use. Highly recommend!
3 april 2024
Review zonder uitnodiging
Antwoord van LaunchPass
Thanks Jessica, so happy you've had a great experience so far! Be sure to let us know if you need anything at all :D
Awesome Service!
21 maart 2024
Review zonder uitnodiging
Opening windows and opportunities to…
Opening windows and opportunities to generate real income from my following. They have made it so easy to take something I've been building and monetize it. For the fees charged will worth it.
15 maart 2024
Review zonder uitnodiging
Antwoord van LaunchPass
We strive to help you succeed! Thank you for the positive review Travis, have a wonderful rest of your week :)
Great response from knowledgeable…
Great response from knowledgeable person.
5 maart 2024
Review zonder uitnodiging
Very helpful!
Very helpfu! Easy. Their support got me going in no time. Lots of value
17 februari 2024
Review zonder uitnodiging
Launchpass have a really helpful…
Launchpass have a really helpful support team, and have helped me start my business, would reccomend them to anyone looking for this kind of service
1 maart 2024
Review zonder uitnodiging
Excellent service
Excellent service! I am very pleased with all their help
5 februari 2024
Review zonder uitnodiging
I really love Launchpass
I really love Launchpass. The guys over at HQ are really helpful and they easy to talk to if you get stuck on something. This was the perfect solution for my Membership program. I also like the integrations they have for payment gateways and other social media platforms. Makes life easier so I can focus more on what I do best which is music.
12 december 2023
Review zonder uitnodiging
The service is really amazing!
The service is really amazing i just have to focus on griwing my business and the suscription admin is left to launchpass 🚀✅
16 november 2023
Review zonder uitnodiging
Game Changer
Game Changer! This platform is an epic game changer! With THE BEST customer service I have ever received! I cannot recommend them enough! From landing pages to integrations, everything on the backend is user friendly and well managed! Would rate more stars if I could!
8 november 2023
Review zonder uitnodiging
Reliable service & easy to set up
The integration with discord was seamless, quick and easy. I had a few questions specific to my build that was kindly answered on the set up call with my account manager.
16 oktober 2023
Review zonder uitnodiging
Outstanding Company
This company is not only amazing, but the customer service is top tier. They respond immediately and take questions and concerns very seriously. I was accommodated beyond what I had asked for. Highly recommended.
13 oktober 2023
Review zonder uitnodiging
The experience with this company has…
The experience with this company has been great
29 september 2023
Review zonder uitnodiging
Love this set up
I don't have to do much and the clicks come in - Love it
10 juli 2023
Review zonder uitnodiging
Always easy to get ahold of…
Always easy to get ahold of and get quick answers to any questions I’ve had.
3 juli 2023
Review zonder uitnodiging
i just like how consistently responsive…
i just like how consistently responsive they are from the support staff as well as the ease of use on the platform!
12 juni 2023
Review zonder uitnodiging
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