Lawn Mower Parts Online UK Reviews 

dreadful supplier performance.
Strimmer air filter ordered 22 May; 9 days later no sign of any delivery. Phoned 29th to be advised it is now out with Royal Mail.
Will NOT use this supplier ever again. Sussex based customer

Hi What a great company .Great price ,great product ,
Great service ,! Very quick delivery and my product was
Very well parcelled up. .Would most definitely use this company again.

Item out of stock I said I would wait but still not received well after the 10 days they said it would take. Communication is terrible as they send one email saying they will investigate then nothing still no goods but still charged for them... I would not recommend....

In response to your response tried contacting you just get one email back then no follow up over and over...

So, ordered belt on Sunday and it arrived Thursday but they had picked the wrong one. It was also not a Genuine belt but alternative brand. Emailed and called and after a long time on hold got the option for a call back. A lovely lad called Callum called me back. We had a debate about the website description of OEM which suggests to me an original genuine belt, however, the company interpret it as meaning a belt built to the OEM spec but can be an alternative brand. I wanted an original so cancelled my order. They have provided return postage due to picking error. I await a full refund on return which they have promised. I can’t give 5 stars based on the picking errors and telephone wait time. I also think that OEM should mean it’s a genuine part from the OEM rather than just the spec but perhaps that’s up to interpretation.

Callum was helpful and polite and quick to resolve so pay rise for Callum!

Never able to speak to anyone on the phone, on hold for 20 mins at a time then cut off, ordered 12 business days ago and still not received my order, although they quote 2-3 and charge you for the privilege.

Took payment for two replacement lawnmower blades on 7th April. After a problem somewhere with email notification since, we now have confirmation that the order is already on the way. Thank you for sorting this out.

Fantastic delivery within 3 days after order on line. No fuss or hassle with order correct parts sent. Happy husband with sharp blades on his ride on. Thank you will use again if needed.

Excellent customer support from Callum in customer service. Identified correct belt ( I had ordered incorrect part) and arranged same day delivery...at a great price

The company was going through a bad patch with not enough staff to answer phones, but they assure me that has been fixed and after I managed to speak to somebody they were very helpful and delivered what I needed. Finally good service and good value.

Ordered my hedge trimmer blades from Lawn Mower Parts online which arrived on time.
Good communication and excellent service. Would recommend

I recommend with confidence. People work a lot, especially during this time of year when we all know the madness begins.

Callum was very helpful. My lawn mower lives because of him. Thank you Callum.

We ordered and paid for parts at the beginning of March and to date we have not received them 4th April 2025.
There might be a good reason for this which happens but I have emailed/phoned numerous time, even used their return call facility to no avail/I have also gone as far as send my query via the contact form on the website. So far at this date the service has been appaling

Great service and goods delivered as promised. Would recommend.

Fantastic experience that truly deserves a five-star rating! The website is beautifully designed, making it easy to navigate through their extensive selection of products.

What really impressed me was the exceptional customer service. I had a few questions about specific products and the team responded promptly with knowledgeable answers.

Shipping was incredibly fast, and my order arrived well package.

Overall, my experience was fantastic and I can't wait to place my next order!

Had fantastic service from Freddy over the phone helping me get the right part ordered.

Really appreciate your help.

Thank you!

Great service our new blade came so fast and we’re now ready for the spring and our first cut of the year

Great customer service, knew the right part, ordered paid and received it within a few days. Great company to deal with.

Good company great prices and free shipping a big plus, an invoice included which is good to see and fast delivery via royal mail , good job

Ordered a carb for Stihl HS80 the only one listed on their site. What i was set was very different looked nothing like the image on the site (the image was an exact match to the original) took a while to get through to customer service only to be told there 3 different carbs, they offered to try another but opted to send it back for a refund and go to another supplier who can send what is ordered rather than trial and error. Waste of time and money, poor experience will not be using again. How hard is it to take a photo of the product you are selling and list it on your website?!?!?.