We contacted Lazer regarding a reconnection to the property that previously belonged to my parents & Tony Keenan & Marisa Alvaro in the Almancil office couldn’t have done anymore to help us - the... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The speed of response from the moment we expressed interest in Lazer services was extremely impressive. Carla Rodrigues and her manager Tony Keenan found the right service at the right cost for us an... Toon meer
Bedrijf heeft geantwoord
Incredible! At last, a company managed by real people, real human beings with an acute sense of service. My fibre connexion was organized, installed and running within 48 hours of my initial call. M... Toon meer
Bedrijf heeft geantwoord
Thank you Shalom & Tony for giving your immediate attention to reconnecting my parents’ landline which was out of order last Friday afternoon. They are elderly and live on the 6th floor so not having... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lazer Telecom is the Algarve’s favourite, fastest-growing, Internet service provider. For over 38 years, our mission has been to ensure residents and businesses of the Algarve are always connected to what is most important to them. Our fibre network with speeds up to 1Gbps is quickly expanding, and we are continuously rolling out our services into new areas, so check for coverage or register your interest today!
Contactgegevens
Área Empresarial de Loulé, Área C, Lote 3J, 8100-272, Loulé, Portugal
- 289396055
- marketing@lazerspeed.com
- lazertelecom.com
4,6
Uitstekend
53 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fibra Lazer
Já ansiava para pôr fibra há algum tempo e confiei nos serviços da lazer
É uma empresa confiavel, são bastante prestáveis e simpáticos
Recomendo
13 mei 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Muito obrigado pela sua confiança, Guilherme! 😊
Ficamos muito felizes por saber que escolheu a Lazer para instalar a sua fibra e que teve uma boa experiência connosco. Agradecemos as suas palavras. Simpatia, disponibilidade e confiança são valores que levamos muito a sério. Obrigado pela recomendação! 🚀
The salesperson Carla Rodrigues was so…
The salesperson Carla Rodrigues was so helpful she made the transfer to Lazer so very easy. We are delighted with the Lazer Fibre and couldn’t be happier with Lazer and Carla!
13 mei 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Thank you so much for your wonderful feedback, David! 😊
We’re delighted to hear that Carla made the transfer process smooth and easy for you. We’ll be sure to pass along your kind words to her. Thank you for choosing Lazer, we’re thrilled to have you with us! 🚀
Very functional and reliable solutions…
Very functional and reliable solutions for internet connectivity. Superb client service and prompt interventions.
13 mei 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Thank you very much for your wonderful feedback! 😊
We’re delighted to hear your kind words. Providing fast and effective support is something we take great pride in.
Your recommendation means a lot to us, and we look forward to continuing to support your connectivity needs! 🚀
Superb and most reliable service I have…
Superb and most reliable service I have had in Portugal in 33 years. I have tried all other providers with disappointing results. This is #1 by far.
20 april 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Thank you so much for your kind words and for your trust over the years! 😊
We’re truly proud to hear that you consider our service the most reliable in Portugal. Providing a consistent experience for our customers is always our top priority.
We sincerely appreciate your recommendation and look forward to continuing to serve you for many more years to come! 🚀
Velocidades bastante constantes
Velocidades bastante constantes um pequeno ponto a apontar é a fraca wifi caso estejamos lijeiramente afastados(poderia ser melhor) mas fora isso tudo muito bom.
6 mei 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Muito obrigado pelo seu feedback! 😊
Ficamos felizes por saber que está satisfeito as velocidades do serviço.
Relativamente à questão do Wi-Fi em zonas mais afastadas do router, envie-nos por mensagem privada os detalhes da conta associada à Lazer para que a nossa equipa possa verificar a situação e ajudar a encontrar a melhor solução.
Obrigado pela confiança e por nos ajudar a melhorar o nosso serviço!
Lazer Télécom, perfeito
Boa tarde, desde a uma semana que adquiri a Lazer Tecom tudo funciona perfeitamente.
O sinal é bom e não tenho tido falhas. Espero que assim continue.
Obrigado.
12 mei 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Muito obrigado pelo seu feedback Jose! 😊
Ficamos muito satisfeitos por saber que a sua experiência com a Lazer tem sido positiva. Trabalhamos diariamente para garantir um serviço estável e de qualidade, e comentários como o seu motivam-nos ainda mais.
Esperamos continuar a corresponder às suas expectativas. Obrigado pela confiança!
No answer tomy question - frustration
No answer tomy question
Fiber in our area announced for years, but no move at all
After 1 year suspension of my contract because of renovation works at home, I asked to reconduct a new contract, which I did, still hoping fiber would arrive (your competitiors today provide it in our area), but no indivcation it will happen soon (nextcoming months)
12 mei 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Hello Patrick,
Thank you for taking the time to share your feedback. We’re sorry to hear about your frustration and understand how disappointing it must be to wait so long for fiber availability updates in your area.
Unfortunately, network expansion timelines can sometimes be affected by external factors and infrastructure approvals, which may delay deployment plans. We also apologize if you felt your questions were left unanswered.
We are waiting for you ro send us your account details so our team can review your situation directly and provide you with the most up-to-date information available for your area.
Thank you for your patience.
Lazer experience
I moved to Lazer to get away from an IPTV company who only wanted to sell 'upgraded' boxes and had no real customer service.
When I had a communication with their CEO it was extremely disappointing.
Communication with Lazer has been very good, I even had an engineer come out on a Sunday.
Unfortunately the Sports contents is not as good on Lazer, which is disappointing
12 mei 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Thank you very much for your detailed feedback. 😊
We’re really pleased to hear that your experience with us has been positive. Providing responsive and reliable support is something we truly value.
We also appreciate your honest comments regarding the sports content. This way you help us understand where we can continue improving our service offering.
Thank you for choosing Lazer and for taking the time to share your experience with us.
C est beaucoup trop chère pour avoir…
C est beaucoup trop chère pour avoir seulement un routeur sans box et un débit fibre si petit
12 mei 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Bonjour,
Nous vous remercions pour votre retour. La situation est actuellement en cours de vérification par notre équipe technique afin de trouver la meilleure solution possible.
Nous reviendrons vers vous dès que nous aurons plus d’informations.
Cordialement,
Antwoord van Lazer Telecom
Nous vous remercions pour votre retour.
Si vous avez besoin d’assistance, n’hésitez pas à nous contacter.
Antwoord van Lazer Telecom
Agradecemos o seu feedback, é muito importante para nós :)
Antwoord van Lazer Telecom
Thank you so much for taking the time to share your feedback, it's really important to us
Continue to maintain high standard
I have been a customer of Lazer since arriving in Portugal in late 2023. On the occasion of a house move I had no hesitation in taking out a new contract for my new place. My principal point of contact since originally starting with Lazer has been Marisa Alvaro and my experience with her has been outstanding. The whole process of switching was seamless and completely free of any hassle. I should also add that the technical support they provide is also outstanding so I have no hesitation in recommending the Lazer team unreservedly.
30 april 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Thank you so much for your continued trust and loyalty. We’re delighted to hear that your experience with us has been outstanding.
Your feedback truly means a lot to the entire Lazer team. We also greatly appreciate your recommendation and your kind words about our support.
If there’s ever anything we can help you with in the future, we’ll always be here for you. 😊
best service
8 mei 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Thank you so much for your feedback
Lazer its an amazing company
Work with Lazer long time and they are always super professional. Higest recomendation.
Barbara its extremely competent
4 mei 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Thank you so much for your wonderful review and recommendation! We truly appreciate your long-term support. Barbara will be especially pleased to hear your kind words. Thanks again for taking the time to share your feedback!
Overall great
Very easy to deal with and great service. Internet was set up efficiently and works great.
5 maart 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Thank you for your kind words! We're so pleased to hear you had a great experience with us. We really appreciate your feedback and your support!
A rare gem
Incredible! At last, a company managed by real people, real human beings with an acute sense of service. My fibre connexion was organized, installed and running within 48 hours of my initial call. Mr Costa, my contact, absolutely delivered on everything he promised. AND the connexion is excellent. Bravo Lazer, I'm glad I found you.
14 april 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Thank you so much for your kind words and for taking the time to share your experience!
We’re delighted to hear that everything met your expectations. Providing a fast, reliable service with a human touch is exactly what we strive for, so it’s especially rewarding to know that made a difference for you.
We’ll be sure to pass your feedback on to João Costa, he’ll be very happy to hear it!
If you ever need anything in the future, we’re always here to help. Welcome to Lazer, and thanks again for trusting us! 🚀
Reliability, Speed, and good Technical Service
I’ve been using Lazer Telecom for over a few years, and the service has been rock solid. Unlike my previous Telecom provider, I haven’t experienced a single unexpected outage (if there were issues, they allways found a solution), and the speeds consistently match what was promised in my plan. Whether I’m gaming, streaming in 4K, or working from home, the connection is seamless. If you’re looking for a provider that actually delivers on its speed claims, I highly recommend them.
4 april 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Thank you so much Marc for your kind words and for being with Lazer for so long! 🙌
We’re thrilled to hear that our reliability, speed, and technical support have met your expectations. Delivering consistent performance and dependable service is exactly what we aim for.
Your recommendation truly means a lot to us. If you ever need anything, we’re always here to help!
First Class Service 👏
Thank you Shalom & Tony for giving your immediate attention to reconnecting my parents’ landline which was out of order last Friday afternoon. They are elderly and live on the 6th floor so not having a phone line to communicate can cause great stress. Within 2 hours, the issue was identified, Tony had called and resolved the issue. My mother also commented on Tony’s pleasant manner. Thank you for your kindness & understanding. It means a lot to us all.
23 januari 2026
Review zonder uitnodiging
Antwoord van Lazer Telecom
Thank you so much for your wonderful feedback.
We truly understand how important a working landline is, especially in situations like this, and we’re so glad Shalom and Tony were able to respond quickly and resolve the issue within such a short time.
Providing not only efficient service but also care and understanding is something we value deeply.
Thank you again for your trust. It really does mean a lot to us.
Best fiber supplier in Algarve
For me, it's hard to find a better supplier to host my fiber and wifi around my property with 3 houses and a big lover of the Sonos system. Lazer helps me out with everything, and they're coming on time.
I just can't recommend them enough for their great service they provide.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Lazer Telecom
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying our fiber and Wi-Fi service across your property, and that our team has been able to support you.
Providing reliable service and being there when you need us is exactly what we strive for, so it’s great to know we’re meeting your expectations. Your recommendation means a lot to us!
If you ever need anything in the future, we’re just a call away.
Thanks again for choosing Lazer!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.