Black Sheep Coffee Reviews 1.625

Excellent coffee and reliable subscription service. Thanks!

Sid was really good at serving thanks

Disgusting food, old and microwaved.

Complained to staff who were nonchalant and blamed the ovens, saying it squashed pastries.

Absolute nonsense. Don't take customers for fools.

I suspect old stock reheated in microwave

Does local authority hygiene officers need to be contacted?

Edit 5th May after they replied: I already emailed and got a standard reply back, customer service non existent.

Edit 8th May. Why should I 'reach out' vote the website. You busy want to make things difficult.
I emailed you already. Take accountability.
I'm going to contact the local authority, your food preparation and standards are not acceptable, neither was the excuse from you staff that the oven 'flattens' the croissant. Pathetic.

Ordering is always easy and quick delivery is great.
Love Black Sheep coffee and have got most of my family drinking the different brews.

Fantastic to have our very own Black Sheep Coffee shop in Ayr. Banana Matcha is to die for. Great vibes and loving the graffiti art which sums up Ayr. Staff were very friendly especially Megan and Tom. Definitely going to be my new regular coffee shop

Always enjoy the taste and it gives me the cream I’m looking for

Love the coffee! It took a little while
To get here but was well worth the wait! Ordering more now!

Ordered the decaf and the robusta 252g bags online. Dispatch was quick but Royal Mail decided to send the parcel elsewhere then they corrected it. Nothing to do with Black sheep they did there part well.

Both coffees were used for espresso and both where nice enough cups. Quality isn’t bad at all. One gripe was the dates. From memory as I’ve binned the bags the decaf was around 9 months old, the robusto was around 5 months maybe. The dates are the back are long. It’s far superior to anything in a supermarket imo.

Maybe I was expecting too much or expected it to be more like specialty coffee or smaller roasters. I feel the price is on the higher side. It’s not that its over priced par say but I feel for the money you can get fresher coffee elsewhere. That said I’d be very happy to drink them both again.

Really enjoyed the good here

Good coffee and delivery times
Poor support

Marie and the rest of the staff are invaluable. I’m just sipping a banana latte and it’s supreme!!!!!! Keep up the good work all!

Absolutely love black sheep coffee, its our bean that stays in machine

One of the worst experiences I’ve ever had. I only bought an over-priced coffee to charge my phone and laptop whilst waiting for my train, only to find most of the plug sockets do not work… I managed to find one eventually but when I asked a female staff member if there was an issue with the sockets, she said “if they’re not working they’re not working there’s nothing I can do” in the most nasty and incredibly rude way, when I only asked (kindly and inquisitively) if there was a known issue. Whilst I’ve never found any staff at any Black Sheep Coffeeshop friendly, there was absolutely no need for the horrible and nasty attitude I experienced in the Edinburgh North Bridge location today - especially seeing as the place was mostly deserted (although I can see why now). I also had a homeless person come in and constantly harass me and staff did nothing about it. The reviews saying the WIFI is quick and easy to connect to are completely false. After numerous attempts, I was still unable to access the WIFI. The experience has permanently ruined my view of Black Sheep Coffee and I will never be using them again. AVOID AT ALL COSTS, unless you like the worst possible customer experience possible of course!

Great coffee - as good as in store
Decaf packs a taste hit without the caffeine crash

Their pistachio latte is divine. Their staff at Edinburgh airport are always so friendly and helpful too. Really appreciated that when you’re hot, tired and in desperate need of a coffee before long drive home

Great! Would love to be able to purchase Merch in the US.

Prompt service, excellent quality, great slogan.