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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I bought this mattress just over 7 years ago, with a 10-year guarantee. Unfortunately, it’s started to sag in the middle, very badly. I enquired about having it replaced/fixed, as part of the 10-year... Toon meer

Beoordeeld met 1 van de 5 sterren

Shocking service.....took day off work for delivery, their courier claimed the address was not full when in fact it was as they confirmed on the telephone. UPS are awful and their customer service wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Absolute waste of money & backspin ever morning for both myself & my wife. For the first 3-4 months its fine (100 day trial) but then it dips in the middle & this gets worse over time (about a year... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Leesa has stopped operations in the UK and EU without any warning to customers who had already ordered. They went so far as to demand the warehouse it was stored at locally, ready for delivery, se... Toon meer

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1,8

Slecht

TrustScore 2 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

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1,8

Alle reviews

(1.495)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Outstanding mattress and the best…

Outstanding mattress and the best quality of sleep I have had in a very long time. Excellent delivery, packaging, customer care and service. I would highly recommend a Leesa Mattress to anyone!

23 januari 2020
Review zonder uitnodiging
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Antwoord van Leesa UK

What a great review! Our aim is to have good quality in everything we do and supply products of high quality to satisfied customers.

The Leesa Team

Beoordeeld met 5 van de 5 sterren

Best nights sleep in a long time

Best nights sleep in a long time. Lovely mattress so comfy and such an improvement on what we had already

23 januari 2020
Review zonder uitnodiging
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Antwoord van Leesa UK

Thank you for taking the time to write this lovely review Hayley!

The Leesa Team

Beoordeeld met 4 van de 5 sterren

Nice comfortable mattress

Nice comfortable mattress, just a bit too warm.

23 januari 2020
Review zonder uitnodiging
Logo Leesa UK

Antwoord van Leesa UK

Thank you for your feedback. If you need some advice how you can sleep cooler, please don't hesitate to contact our Support Team at support@leesa.co.uk

The Leesa Team

Beoordeeld met 5 van de 5 sterren

very comfortable

23 januari 2020
Review zonder uitnodiging
Logo Leesa UK

Antwoord van Leesa UK

Thank you for this 5 star review Pauls!

The Leesa Team

Beoordeeld met 4 van de 5 sterren

This is the first memory foam mattress…

This is the first memory foam mattress we have had and my back is much better than it was and I generally sleep better. Only potential downside is that it is hotter and we will find out how much of an issue it is later in the year as we have only had it in the winter so far.

18 januari 2020
Review zonder uitnodiging
Logo Leesa UK

Antwoord van Leesa UK

Hi Laurence,

Thank you for sharing your experience.

The Leesa Team

Beoordeeld met 4 van de 5 sterren

Excellent mattress

Very happy with my Leesa mattress sleep time and quality much improved. I would definitely recommend. I give it 4 stars but 4.9 would be more accurate.

17 januari 2020
Review zonder uitnodiging
Logo Leesa UK

Antwoord van Leesa UK

Hi Rosalind,

Thanks for leaving a review.

The Leesa Team

Beoordeeld met 5 van de 5 sterren

Leesa EU double- amazing mattress

We needed to get an EU double and Leesa was a company that came up on an internet search.

Having looked into it a little more we loved 1) the ethos of the company (giving a mattress for every 10 sold) 2) the free and fast delivery 3) price

Having received the mattress I can honestly say that my partner (wanted firm mattress) and myself (wanted medium firm) absolutely love it, and have slept so well since we bought it. I miss it when we stay somewhere else!

16 januari 2020
Review zonder uitnodiging
Logo Leesa UK

Antwoord van Leesa UK

Hi Alice,

We really appreciate the 5 star review, thank you!

The Leesa Team

Beoordeeld met 3 van de 5 sterren

Bought this mattress 3 months ago

Bought this mattress 3 months ago. Honestly not much difference with my previous cheaper memory foam mattress. However the craftmenship is better so imagine it will last longer.

16 januari 2020
Review zonder uitnodiging
Logo Leesa UK

Antwoord van Leesa UK

Hi Kenneth,

Sorry you have mixed feelings about the mattress but thanks for sharing your experience.

The Leesa Team

Beoordeeld met 5 van de 5 sterren

Cracking mattress

Cracking mattress. So comfy.

16 januari 2020
Review zonder uitnodiging
Logo Leesa UK

Antwoord van Leesa UK

Hi Mark,

Thank you for the 5 stars.

The Leesa Team

Beoordeeld met 1 van de 5 sterren

Bed is far too hard and memory foam…

Bed is far too hard and memory foam seem ineffective needs to be thicker? Mattress is promarily a sprung mattress with a thin foam topper Far too expensive with hindsight.

16 januari 2020
Review zonder uitnodiging
Logo Leesa UK

Antwoord van Leesa UK

Hi Ian,

I am sorry to hear you are not happy with the mattress. I cannot see you have been in touch with us regarding any issues. Please feel free to email us at support@leesa.co.uk and we would be happy to look into things.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service , excellent mattress 👌

16 januari 2020
Review zonder uitnodiging
Logo Leesa UK

Antwoord van Leesa UK

Hi Tyrone,

Thanks for sharing.

The Leesa Team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Perfect. The best I could do for myself. Worth every penny

16 januari 2020
Review zonder uitnodiging
Logo Leesa UK

Antwoord van Leesa UK

Hi Natalia,

Thanks for sharing.

The Leesa Team

Beoordeeld met 5 van de 5 sterren

I was dubious about buying a matress id…

I was dubious about buying a matress id not tried out.
I needn't of worried.
Its lovely, not slept this well in years.
Purchased in october, now january, still a feint whiff to it
sometimes, but im sure in a few more weeks it'll be totally gone.

16 januari 2020
Review zonder uitnodiging
Logo Leesa UK

Antwoord van Leesa UK

Hi Chris,

We really appreciate your review.

The Leesa Team

Beoordeeld met 5 van de 5 sterren

Love our new mattress

Love our new mattress! Both my husband & I suffer with different back problems & this mattress suits us both. Very comfortable & so far so good!

16 januari 2020
Review zonder uitnodiging
Logo Leesa UK

Antwoord van Leesa UK

Thank you for taking the time to write this review!

The Leesa Team

Beoordeeld met 1 van de 5 sterren

After having this mattress for 8 months…

After having this mattress for 8 months now I can say that me and my partner have never had such bad back issues when waking up in the morning.

My double mattress from IKEA which about 1/6 of the price is way more comfortable and doesn't have my back hurting in the morning.

Also for some reason. Due to he depth this mattress it causing friction between the slates and side board of the bed which mean it makes the bed squeak on every movement.

I know this is the case as I've tried it on 3 different beds and even used my old mattress on the beds with no squeaks.

If you do wish to leave a review I would wait for about 3 months and you will notice how bad this mattress actually is

Wish I'd of tried simba

12 januari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love our new mattress.

Love our new mattress.I used to wake up with a sore back every morning and now wake up pain free-luxury!

30 december 2019
Review zonder uitnodiging
Logo Leesa UK

Antwoord van Leesa UK

Great to hear that you are waking up pain-free now Jane! Thank you for your feedback!

The Leesa Team

Beoordeeld met 1 van de 5 sterren

BUYER BEWARE

BUYER BEWARE! BUYER BEWARE !We researched lots of mattresses before settling on the Leesa due to the reviews we found and the fact that it says it can take my weight and height (6.5 foot and 16.5 stone ) ,the mattress was fine for a few months but then started to sag on my side so as per instruction we spun it round , about a week later the same thing , this got progressively worse causing severe back pain to myself .We contacted customer services who sent out there "independent" to check the mattress for faults etc and told us there was nothing wrong with the mattress and to continue to spin it !! I argued that he was half my weight and size and didn't impact the mattress like I did and that the mattresses claims of taking my weight and height where false , he just went round in circles saying there would always be a natural sag to the mattress etc and to spin it regularly!! Did that, and continue to do so but makes no difference!
CUSTOMER SERVICES GIVE YOU THE RUN AROUND AND OFFER SUPPORT BUT DON'T DO ANYTHING EXCEPT APOLOGISE FOR NOT BEING ABLE TO DO ANYTHING !! BUYER BEWARE !!

30 december 2019
Review zonder uitnodiging

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