Legacie Reviews 

The location / security

And thank you Michael for everything

Absolutely shocking communication. Dismissive to the point of arrogance and rudeness. Issues cannot be resolved as the staff (when they eventually do finally respond to you) just pass the buck from one person to the next. Staff turnover rate is shocking.
Seriously considering moving my properties to an alternative management company.

Huge thank you to Peter and Liam for continuously helping from the moving in to moving out. Their efforts and commitment to satisfaction for those renting has never faltered!

really poor communications. they have been over charging me on the management fees, incorrectly charging me NRL tax. When I have queried this with them the communications stopped. Trying to follow up and phone them and I am forever caller number 2

If Legacie had responded to returning my tenant deposit for about 2 months now it would not be an outstanding payment. It only aligns with your practice of late rent payments

I have just made an offer on an apartment to rent at Element. It was only 20 mins walk from Lime Street station and past many shops and local services. The apartment was exactly as shown in the photographs. The communal areas are impressive and immaculately clean and spacious. An excellent range of facilities. I was most impressed by the letting agent (Emily Wood) who was very professional and responded quickly to all my emails and enquiries prior and post viewing. Excellent service. I am happy and looking forward to my daughter moving into this complex next week whilst she has a work placement in Liverpool.

very smooth fast replies

Sophie helped me to find the property I want

Julie Quine has been an absolute star in regards to rent arrears that she has managed to recover

Sophie was really lovely and super helpful !! Made the whole situation from start to end move with ease !! Definitely recommend

The Legacie team do not respond to emails. They do not actively management your property! If after a week someone responds you get sent from one person to the next with your queries remaining outstanding.
You as the owner need to inform them about you not receiving your rental.
Legacie is the most unprofessional disorganised letting agency I have ever work with.

I enjoyed my moving in process with Sophie. She was consistent and helpful.

Abby Jones has been outstanding! She is timely, responsive, and always quick to address any questions or updates. The quality of their work was excellent. It was a smooth and professional experience from start to finish.

Communication with Julie Quine was excellent, she was very polite, helpful, and always responded promptly. Good job!

I would like to share my positive experience with Sophie. She has been very clear and professional in all her communication with us. She always explained things we did not understand, answered all our questions, and guided us step by step through the process.

Tracey has always been very helpful and friendly. It has been good to be able to make contact with her, both by phone and by email. He response is always swift!

I have been working with Legacie, and their assistance has been superb. As a first time property investor, I feel really fortunate to have found Legacie. The team is amazing: Abby J, Tracey, Liam are exceptional. They deserve more than 5 stars! Thanks for managing my property brilliantly from day one.

Great customer service and very responsive – Tracey, keep up the great work!

Really good company and great communication. I understand they’re currently short staffed so there was a bit of a delay in the process of moving in however as soon as it started it was smooth and everything was sorted within 48 hours. Really happy.