Leightons Opticians & Hearing Care Reviews 

From eye test to choice of frames and lens it was a pleasurable and helpful process. Albert Russell was brilliant with his help and advice choosing my lens and frames to suit my circumstances. Albert had a great deal of experience and made sure I was happy with the choices.
Thanks Albert you’re a star!

Excellent service, very knowledgeable optician. Pleasant experience.

The optician was very thorough in her series of tests and performed a test I had not experienced before. Overall, she exercised great care with every procedure. In general, the atmosphere was very pleasant and friendly. However, the seating area needs to be arranged so that customers are not left facing each other.

Friendly and helpful team. Knowledgeable staff. I have been going to Leightons Reading for years and I would not go to any other optician. They provide the personal touch that is very hard to find elsewhere.

The optician I saw was very pleasant and patient. She explained everything to me every step of the way.

The company genuinely make you feel comfortable .They have considerable knowledge about each product and great empathy with each individual client.
I highly recommend them.

Customer service is excellent

After being completely let down by Specsavers I decided to try Leightons and I’m so glad I did. I was well looked after and all the staff were very friendly and helpful. The Optician I saw was so lovely, really helpful and knowledgeable. Very pleased with the service. Highly recommended. Thank you.

I had a really positive experience at Leightons with Mary St Pierre. She was lovely, very thorough and took the time to explain everything clearly. I never felt rushed and felt very reassured and well looked after throughout the appointment. Everyone was friendly and welcoming. I would definitely recommend Leightons.

Incredibly professional and knowledgable .
In very safe hands.

I had to go to the eye emergency department in Southampton. Following this I decided to book an appointment with the Southampton branch for a full eye check and scans.These were done and I then ordered varifocal glasses and contact lenses.The staff were amazing and really helpful and explained all the relevant factors that were affecting my vision.Brilliant service.

had a wonderful experience at Leightons Opticians & Hearing Care in Reading. I visited after accidentally bending the hinges on my glasses, and I was warmly welcomed by a gentleman who was assisting another customer but still took the time to ask if I needed help. While I waited, another friendly member of staff became available, repaired my glasses, and refused any payment when I asked how much I owed. Their kindness and generosity left me speechless. I cannot thank the team enough, and I will definitely return to Leightons for my next eye test and glasses. Highly recommended!

Eye test booked online yesterday appointment within 1 hour & all dealt with precisely & professionally
Good customer relations

I would like to thank Emily and Kevin for their help by fixing my spectacles and good advice.

Very friendly and reassuring staff throughout my appointment.

LEIGHTONS opticians and hearing care Beth was amazing. My shades had been damaged through heat which was in the case Wuthering and heat left a residue all over my expensive Parda sunglasses. I went to our local opticians and inquired about getting them clean as they were really Damaged,
Beth one of their assistants took the glasses thoroughly clean them put them in a machine was very nice with excellent customer service, she was very friendly super helpful and did not charge me any money,
Thank you so much Beth..! You are amazing and LEIGHTON opticians
I will definitely recommend your shop to everyone to go there and use all services and products
Thank you very much kind regards.

I would not recommend Leightons, on 2 occasions I have contacted them following several years of regular tests.
On the 1st, I had a pvd, although I didn’t know at the time they wouldn’t see me just suggested my Gp.
On the 2nd, this year I started having double vision in one eye after only 3 months since my last test, I was abroad and explained in some detail, they did not even reply! A test then showed a difference of .75 diopters from their test, maybe it has changed that much in a short time but their disinterest was appalling.

Everyone was very pleasant and helpful with constant and consistent advice. I felt listened to and values

Optician fantastic customer survey badly needs to be updated with a no applicable box.