You products are very efficient in terms of heat production, format, and delivery. I think that they ought to be delivered in small plastic sealed packs inside cardboard boxes in order to keep them dr... Toon meer
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The delivery was quick and arrived at my door safely and in excellent condition. I have used these before without much success, but wanted to have another go I'm sorry to say, even with the fi... Toon meer
Bedrijf heeft geantwoord
Really lovely, helpful and cheerful delivery man. Good range of products and bundles. The stove might not have had enough red embers from the fire log for the heat log to catch ... I had to let the st... Toon meer
Bedrijf heeft geantwoord
100% the. Est company, product customer service I’ve experienced in a long time, nothing too much trouble for them, and their products are first class would never ever buy heat logs from anyone e,se ,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Lekto Woodfuels
Geschreven door het bedrijf
When you shop with us you know you’ll have access to efficient and reliable products, including kiln-dried logs, hardwood heat logs and night briquettes, sourced in an environmentally responsible way and delivered to your door with the minimum of fuss. Whether you are looking for a mini-pack to try or the benefits of bulk-buy pallets, everything you need is right here.
Shop Briquettes
Shop Kiln-Dried Logs
Welcome to the official Lekto Woodfuels Trustpilot page!
Geschreven door het bedrijf
Contactgegevens
Unit 2-4 Protection House, NE30 2RH, North Shields, Verenigd Koninkrijk
- 01915 009 754
- info@lektowoodfuels.co.uk
- lektowoodfuels.co.uk
4,6
Uitstekend
31K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
Great service, with fast delivery and managed to buy during the summer before the price raise.
28 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
Thank you so much for your feedback 😊
We're delighted to hear you had a great experience with us! 🙌
Wishing you a lovely day,
Lelde.
100% the
100% the. Est company, product customer service I’ve experienced in a long time, nothing too much trouble for them, and their products are first class would never ever buy heat logs from anyone e,se , super product, does what it says,,, I cannot recommend them highly enough . Thank you lento
28 augustus 2026
Antwoord van Lekto Woodfuels
Hi,
Thank you so much for your incredible feedback and five-star recommendation!
Knowing that our heat logs, products, and customer support made such a lasting impression truly means the world to our entire team. 💛🔥
Stay warm and cozy, and have a fantastic day ahead!
Lelde.
Delivery went exactly as planned
Delivery went exactly as planned. Product is excellent.
23 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
That's amazing! We couldn't be happier to hear about your experience!
Thank you so much for your feedback! 😊
Wishing you a lovely day,
Lelde.
Antwoord van Lekto Woodfuels
Hi,
Thank you so much for your feedback!
Stay warm!🔥
Wishing you a lovely day,
Lelde.
Haven’t tried the logs yet but…
Haven’t tried the logs yet but pre-ordered for the colder weather. The logs arrived promptly after ordering. Very polite drivers who were more than helpful as the boxes were extremely heavy. Nicely packaged so easy to store. If they burn well another order will be placed.
29 augustus 2026
Antwoord van Lekto Woodfuels
Hi,
Thank you so much for sharing your feedback!
We are delighted to hear that your pre order arrived promptly, neatly packaged, and that our courier team was helpful with the heavy parcels.
We look forward to keeping your home nice and warm once the temperatures drop, and we hope to welcome your next order soon! 🙌
Stay cozy and have a wonderful day!
Lelde.
Antwoord van Lekto Woodfuels
Hi there,
So glad to hear your delivery arrived quickly and lived up to expectations! 😊🚚
Stay cosy and warm! 🔥
Wishing you a wonderful day,
Lelde.
Antwoord van Lekto Woodfuels
Hi,
We appreciate your fantastic 5-star review! 😊
We're thrilled that our wood fuel products keep you cosy and comfortable.
Wishing you a fantastic day,
Lelde.
So happy with Lekto, ive been using them for years
I have been using them for a number of years, great products clean burning, just stocked up for winter
29 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
It absolutely makes our day to hear that you had such a good experience with us. 🧡
Thank you so much for your feedback! 😊
Have a lovely day,
Lelde.
Night logs
My 4 year of buying the night logs, they are perfect for a slow burn overnight lasts until 8am
28 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
We're delighted to hear you like our Night Briquettes, and they are keeping you warm and toasty!🔥
Thank you so much for your feedback! 😊
Have a lovely day,
Lelde.
Excellent delivery time!
28 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
We are happy to hear that the delivery was fast and met your expectations! 😊🚚 Stay warm!🔥
Have a lovely day,
Lelde.
Antwoord van Lekto Woodfuels
Hi there,
Thank you for your feedback!
We are happy to hear that you like our products and the delivery was fast and met your expectations! 😊🚚
Have a lovely day,
Lelde.
We always have such great customer…
We always have such great customer service and the products are first class. Wouldn't use anyone else for out stove fuels.
28 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
We're thrilled to hear that you enjoyed our products and had a great experience with our customer service.🧡 🙌
Have a lovely day,
Lelde.
Order/Delivery process was quick and…
Order/Delivery process was quick and easy to arrange. Have bought fire logs and heat logs many times and would recommend
25 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
We're delighted to hear about your recent experience with us, and we're so pleased that you would recommend us! 🤗
Have a lovely day,
Lelde.
Antwoord van Lekto Woodfuels
Hi there,
We're thrilled to hear about your experience! 🙌
Thank you for your lovely feedback😊
Have a lovely day,
Lelde.
Antwoord van Lekto Woodfuels
Hi,
Thank you so much for your feedback!
Stay warm!🔥
Wishing you a lovely day,
Lelde.
Antwoord van Lekto Woodfuels
Hi there,
We're happy to hear about your experience! 🙌 Thank you 😊
Have a lovely day,
Lelde.
I have not received my logs. I emailed the company telling them where to leave them and have not heard back
I have not received my logs.
28 augustus 2026
Antwoord van Lekto Woodfuels
Hello Kelly,
We’re truly sorry to hear about this, and we sincerely apologise for the inconvenience caused.
I can see that your order is currently being returned to us because the delivery address entered at checkout was incorrect.
We’ve gone ahead and processed a full refund for your order. Please allow 3–5 business days for the refund to appear in your account, depending on your bank or payment provider.
For any future orders, we kindly recommend double-checking your delivery address before completing your purchase to make sure everything is correct.
We’re very sorry again for the inconvenience, and we really appreciate your understanding.
Kind regards,
Alexa
Its so easy to order
Its so easy to order, delivery is quick and the wood is really good.
28 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
We're thrilled to hear that you enjoyed our products and had a great experience with our customer service.🧡 🙌
Have a lovely day,
Lelde.
Excellent products with fast delivery
Excellent products with fast delivery. Highly recommended
28 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
We're thrilled to hear about your experience! 🙌
Thank you for your lovely feedback😊
Have a lovely day,
Lelde.
Prompt efficient service & super fast…
Prompt efficient service & super fast delivery of an ecellentbpriduct
27 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
Thank you so much for your positive feedback!
We're thrilled to hear that you're satisfied with both our service. 🙏🏼
Have a lovely day,
Lelde.
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