Worst customer service. I received my package on March 5th and I noticed that the gold tone of the jewelry was a bit darker for my taste. So I wanted to get a refund because I know I wouldnt wear it.... Toon meer
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Lees wat reviewers zeggen
Ordered two new necklaces and two earring sets and they not only look exactly like the advertised picture, but they are super lightweight and go with allll my outfits! Definitely visit Lelay Luisa for... Toon meer
I honestly never thought I'd get incredibly nice jewelry until I was chosen for a special deal, one that I'm glad I decided to take! I had a very wonderful experience with their customer service, es... Toon meer
haven’t gotten to wear them yet to see about how well they hold up, but the jewelry is super cute and they always respond super fast on instagram. it didn’t have tracking but it came in less than a we... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $50
Contactgegevens
Verenigd Koninkrijk
- partnership@lelayluisa.com
- lelayluisa.com
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
LOVE Lelay Luisa
I will admit, I had my concerns and doubts about Lelay Luisa. But I received all of the items I purchased and they exceeded my expectations! I am in love with my earrings and necklace and I’m so excited to wear them out and about! Will definitely be purchasing again!
Great service, excellent quality
My experience with Lelayluisa has been excellent, communication was in point, I got a tracking number immediately with a. Email confirmation and I never had a problem. If I messaged or had any questions I'd get an answer right away. When I did receive my package the jewelry is unmatched 🙌🏼 I was pleasantly surprised, can't wait to order more.
Such an amazing piece🤗So recommend you…
Such an amazing piece🤗So recommend you getting jewelry from here! Customer service is so nice and helpful! Will totally be buying from here !!!
The Jewelry is so girly!!
The Jewelry is so girly!!! So cute and just perfect for every woman!!! My experience is great they respond to my email and Instagram quickly!!!!
If I could give them zero stars I would…
If I could give them zero stars I would . I ordered two pieces May 14,2025 and it is now June 25th and haven’t received anything not even a confirmation email . I emailed customer service a week ago and never got a response.
I bought gift iitem from a app called…
I bought gift iitem from a app called shop on behalf of L&L. This app was recommended by L&L, no delivery update, no contact number, no any reply from shop or from L&L. I lost my money. It's fraud. Do not buy.
Scam
È una truffa, mi hanno offerto una collaborazione su IG contattandomi tramite email. L’accordo era di regalarmi 3 articoli a mia scelta pagando solo le spese di spedizione (30 €). I gioielli non sono mai arrivati, ho provato a contattarli diverse volte e non hanno mai risposto. Non comprate niente da loro.
Scam
Scam. I placed an order December 13 & heard nothing, like legit nothing. I attempted to contact the company & they were gone. I'm glad I can get my money back through my financial institution BUT do not, DO NOT buy anything from this company/site. You have been warned.
More than 3 months since my order
I ordered from Lelay Luisa at the end of September and still haven't received anything. At first I thought the big delay was because of my location, I live in Europe, but that's not possible anymore. Even if something happened to the shipment, they could have emailed me. For me, it's just a scam!!!!!
defects were in two of the three…
defects were in two of the three products i ordered. they degraded and rusted quickly as well (i got earrings). would not recommend especially for the price, though as an ambassador i got a discount. they also ignored me as an ambassador after i receive their products and made content (they told me my next order could be totally free but when i sent them the content, left me on read). overall, if you want cheap and cute jewelry, target is great :)
In love 🤍
I love these pieces so much, the clasp on the necklace is on the right side which is really nice too ✨
Very Pretty!
My experience with Lelay Luisa was lovely!! The 4 pieces I received were all beautiful and I love that they are nickle free.
Not as expected
Products and Services
While the products themselves are flawless, I'd recommend a bit of attention to the packaging. Ensuring the same elegance in the presentation as in the jewelry would elevate the overall experience. Nevertheless, the quality and purpose behind LelayLuisa's creations make them a standout choice for anyone seeking timeless elegance with a meaningful impact. #LelayLuisaReview
I will love to buy from them again
I will love to buy from them again. They offer the best high quality heir ring I ever buy.
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