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Beoordeeld met 1 van de 5 sterren

Impossible to contact. Email addresses are hidden, phone numbers unresponsive. I still have my old name on the account due to being unable to change it through a website or on the phone- phone is n... Toon meer

Beoordeeld met 1 van de 5 sterren

USELESS LIAR COUNCIL ran by misfits who abuse their authority where Management and Mayor ignore Residents Of Borough re complaints. Take Selvin Reid, a Liar and abuser who pervert justice. But his ma... Toon meer

Beoordeeld met 1 van de 5 sterren

The woman at pest control is very rude. She interrupts with arrogance without even asking or letting you speak first. Cannot answer queries, doesn’t have any empathy, nor she possess any customer s... Toon meer

Beoordeeld met 2 van de 5 sterren

Terrible experience with the renewal process. After being approved, I tried to return to the site to pay — only to be met with a broken link. This issue persisted for days. I sent a screenshot to... Toon meer

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1,6

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TrustScore 1.5 uit 5

104 reviews

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1,6

Alle reviews

(104)

29 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I am extremely disappointed with the…

I am extremely disappointed with the lack of understanding and compassion shown in this situation. On the day in question, I parked in a permit holder area for just 8 minutes during a genuine medical emergency involving my disabled mother. She has severe health issues, is wheelchair-bound, and requires constant care, including immediate access to facilities.

Despite clearly displaying her Blue Badge and acting out of necessity, I was issued a PCN. I explained the circumstances, which included her chronic conditions and the urgency of the situation, but my appeal was not handled with the empathy or fairness one would expect.

In a genuine emergency, how is it reasonable to expect someone to search for pay-and-display parking, especially when a Blue Badge is meant to assist disabled individuals in such situations? The purpose of the Blue Badge is to provide flexibility in emergencies, and penalizing this goes against its very purpose.

This experience has been deeply upsetting. It feels like genuine emergencies and the challenges faced by disabled individuals are disregarded. I strongly urge those handling such matters to show more humanity and understanding in cases where there is clear evidence of unavoidable circumstances.

27 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

'" Praise to be God and Father of our…

'" Praise to be God and Father of our Lord Jesus Christ,who has blessed us in the heavenly realms with every spiritual blessings in Christ.'"(Woh.1:3 NIV)
Father of all comfort and consultation hallowed be your name, your kingdom come, your will be done on earth as it is heaven.

7 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

£80 fine for parking a motorbike in a motorbike bay

Update: They had a certain time period to respond but didnt then told me due to an error the ticket has been cancelled but it wasnt due to the appeal. Guess they didnt want to goto court so waited out the time period

Parked in clarendon rise car park which has been free for motorbikes for years. Went and checked the main sign anyway to be sure. It had new tariffs for various vehicles but had no mention of charges for motorbikes. On my return i had a ticket. I then found on the main sign a small code for motorbikes but no other mention. In the motorbike area i found a sign 9ft up a lampost. The sign had a large code for cars and next to it taped on was a code half the size for motorbikes. There is a fence around the motorbike bay that could easily hold signs saying motorbikes must now pay but instead they hide the fact so they can issue fines to motorbikes. A motorbike is 80p an hour which wasn't on the main sign. I was in lewisham for 2 hours is it really possible i would avoid paying £1.60 for the chance to get a £80 fine. I have appealed it and made a complaint asking them to install clear signs. They said they uphold the ticket as there is visual proof on the photos that shows about motorbikes. The proof is so far up the lampost the picture they supplied cannot be read so i responded with no way and lets goto court.

2 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Daylight Robbery

To provide a balanced view, Lewisham council provides many useful services to the residents of the borough and that is appreciated. However, they fully take advantage the people of Lewisham and any visitors by their complicated and poorly designed (or perhaps craftily designed?) parking and traffic restrictions. They likely fund their wages from the myriad PCNs received by unsuspecting drivers who hardly have opportunity to safely familiarise themselves with an area the first time they drive there and subsequently receive a fine for not reading a sign indicating some new type of traffic restriction.
In particular, school zones which restrict motor vehicle traffic only at certain times of day are a hazard when not properly sign posted and when the road itself does not clearly indicate a change in access. It's really just another corrupt way to meet budgetary needs, disguised as concern for the wellbeing of the local people...

12 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This has got to be the worse council…

This has got to be the worse council for issuing parking and camera fines in Lewisham they have messed about with so many roads saying you can only go down at certain times it’s so confusing the signage is too far back from the road to notice and by the time you see it your too late and your can’t reverse out as it’s against the law to reverse onto a main road, so your stuck and as a disabled driver I made a representation to cancel it and put forth as to why and immediately they said no and had to pay the £65 straight away or it will double in 14 days to £130 I’m a pensioner and am struggling as it is without having to pay this and they say if it’s not paid bailiffs will get involved and then the charges will add up and up,it’s so scary I’m worried, Lewisham council are doing this all over the borough and they need to be stopped as this is just a big money making ploy to rob everyone especially those who ain’t familiar to the area,they are not interested in what youve got to say because I feel they have not listened to me,plus they are a council who has money problems so they need to get their funds in other ways and this is the main way just like the mayor Sadiq khan has done to london Lewisham council are doing to Lewisham and this is totally disgusting to think that this world has come to this,also what hope is there for us especially as we’re getting older,I’m probably going to give up driving and take the buses but I’m weary of travelling alone but Lewisham council don’t care all they care about is getting your hard earn money disgusting and dishonourable, I had to give one star but if I could they would get minus 100 stars

31 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give below zero I would!

No one answers the phone!
Rude staff members!
Mail box is full!
Answering machine full!
No reply to emails!
Complaint process is pointless!
Local MP Vicky Foxcroft no where to get hold of her email is full bounces back!
It’s a nightmare to be part of Lewisham Council. It’s a day light robbery, our money is being diverted into their pockets to add on more stress in our lives, more anxiety, and no one is held accountable for anything!
Disgusting, shameful, sickening system.

15 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

completely broken authority that is not fit for purpose

This council is quick to issue fines, demand council tax payments...but if you have an issue with any of the services it is impossible to contact anyone or even speak with anyone. Trying to report a failed bin collection is impossible. Bywaters, the company name and number given on the internet do not know why?The councils own website has 'internal error' so cant contact them that way...the telephone as a breezey welcome with optional numbers to choose from...only to be cut off. you end up going in circles not being able to lodge your complaint. Enough to drive people insane.
This is a very broken council who definately does not serve the residence who pay the council tax . Time for a change come election time .....

20 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Draconian parking rules

Draconian parking rules. I’ve had 2 tickets when I had actually paid. Parking attendants just say they can’t help and to appeal. All people want to do is visit friends, work etc and most tickets are just a mistake like mine. I typed in one wrong letter, pretty obvious it was right car. The app just says there’s a problem now so I’ve had to park streets away. Had to use loo first after 2 hour drive and got worried I’d get a ticket when I ran in to my daughter’s house. Why… just Why?Let’s figure out a more friendly way to sort this

18 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Council tax staff non existent

Tried to contact lewisham council about several errors on my council tax bill. I initially sent an online query form...to which i have not received a response.
In the meantime i have received a red notice threatening court action demanding payment for the council tax ( for which i am not liable for/incorrect ).
I have tried to call several times but Was put on hold for several minutes which ultimately ended with the call being abruptly cut off. Threre are no counter services to speak with someone. Terrible council service. Some one needs to look into this predetory practice of their residence.

30 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I paid for a garden waste bin 23/4/24…

I paid for a garden waste bin 23/4/24 and i'm still waiting for it to be delivered.
I have telephoned them,complained directly using their online form service and opened up a case via resolver and all of this has been ignored.
I have been left with no choice but to withdraw my council tax payments until the situation is resolved.
I suffer from severe anxiety and this has had a very negative effect on my mental health.

4 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Sydenham high street traffic management…

Sydenham high street traffic management is appauling.
I am feeling badly and unfairly treated. Turning right onto Sydemham High Street from Mayo Road, I got stuck on the edge of the box junction. The traffic had come to a stand still on Sydenham High Street. Not something I could see happening. I came to a stop at the edge of the box , not in any way obstructing the flow of trafic from any other direction, ( the purpose of box junctions). No point in contesting the £65 penalty these councils are not reasonable bodies, just money grabbers! However I as a tax payer I do expext councils to sort out their urban planning.
No extras for the kids this weekend!

20 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disgusting service

Rude, incompetent and wasting our money left right and centre.
Been flooded 4 times in last year ceiling colasped mould from leaks and no one has come to repair. Been through complaints saying will repair still nothing. Put in another complaint now they dont respond. I feel like im living in a 3rd world country!!!!!!
Disgusting!!!! I will now not be paying my full rent or council tax i pay every month until you sort my flat out and make it up to decent homes standard

19 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Private landlords do not give your…

Private landlords do not give your property to Lewisham Council

Warning to all private landlords if you give your property to Lewisham they tell tenants to stay in situ until bailiff's are instructed. If is not worth the time and hassle.

12 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Useless Council

Lewisham council is the worst site I have dealt with to speak to anyone The 24-hour number is useless no one answers and when they do they cut you off I made a complaint to them on their site three times never even got an acknowledgement in the end I had to get the mayor of Lewisham to get my complaint solved wast of time trying to get through to anyone on this site i don't know what their staff are getting paid for

19 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Too many rude staff

It's rare to come across a helpful member of staff and good staff don't seem to last long.

The Council Tax team deserve a mention as a group that I find particularly unpleasant to deal with - that is, if you able to get through to speak to anyone and not get cut off. On the other hand, I find the library staff very helpful.

Makes one wonder if managers in the Council are actually doing any managing.

21 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

some of these councillors needs to be…

some of these councillors needs to be looked at, there are corruption and fraudulent practices going on at this council, especially with their outsourcing contracts with NSL and Marstons Holding. some of the councillors are said to have received bribes

25 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Lewisham Parking & App

Lewisham Parking & App

Absolutely useless. You can pay but not book a space. Parking restrictions start at 9am but help line not open until 9am. So potentially you can get a fine while on the phone waiting or talking to sort THEIR problem out. There is absolutely no way around this. They can take your money & then fine you all at the same time. At best it's a con & worst fraud.

12 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I know your broke but please communicate with us better!

This council sucks. I was out of town and saw that I had a summons to court for unpaid council tax when I was paying, all I could do at the time was pay the amount. Only for me to return to my home to see a letter saying they found my payment and withdrew the court summons THE SAME DAY THEY ISSUED IT. This second letter was not sent on the online account which is baffling as I believe this would be an important notice to send online as well since they were so eager to tell me of my court summons online. Now they owe ME money. To contact them about this is abysmal, every option I pick just fed me information through the switchboard with no option to talk to a representative. Now I’ve had to fill out a form that would take 20 days to get a response.

I have many other complaints but it could take a novel. Dealing with Lewisham council makes me want to move out of the area just so that I don’t have To deal with them anymore. 😡

18 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Sweet ine restaurant Lewisham

Sweet 1ne restaurant. The service was terrible. Waited ages for drinks, the food didn’t come on time, the main menu and side order come out separately, by then the main menu was cold. We also received the wrong meal which staff given to another customer after putting the plat in front of us. They don’t if we had any virus, buds or bacteria yet still they still went ahead and served the same food to someone else. We complain about the service to the manger he didn’t deal with the complain at all. The restaurant expected us to pay services fee for the horrible services/ terrible experiences.

Please remember some people attend a restaurant for the experiences, atmosphere and the ambiance not because they cannot cook so we experience a kindness dealing with food and good customer services. The staff at this restaurant are behaviour like we owe them something, when we are paying for our food/service.

This the worst service I had received
Definitely WOULD NOT recommend this restaurant.

18 januari 2024
Review zonder uitnodiging

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