Lidl UKReviews 

Went to do my shopping today as and claim my free product for spending over £50 and I was going to get a box of Satsuma's as my free item. I did not activate the offer so that I could put it through as a separate sale because I knew full well they would take the cheapest priced item from my shopping. Put shopping through and looked at the receipt only to find they did take the cheapest priced item off the bill even though the offer was NOT activated. When I said this to the cashier she was very rude and said sometimes the coupons are automatically activated by Lidl by MISTAKE which meant I could no longer get the box of Satsumas for free, when the manger arrived he was not interested and said just complain to Lidl Plus as it their problem.

I visited Lidle in HANDSWORTH Friday 13th December at 17:30hrs. I had my shopping on the conveyor belt around the third customer in the queue to be served by the cashire. Well there was a little issue with the customer whom the cashire was serving. Unfortunately she did not have enough cash to pay for her shopping. She left the store and we were all waiting to be served. This took around 8 mins for her to return within that time i asked the cashire how long is this going and he ignored me. Then he rudely said the person i need to ask is coming back in a while i must ask her. He has NO CUSTOMER SERVICE SKILLS. He then continue to hum when i was been served. Further more the Toilets has been out of service for 2 years to date which is not acceptable as I have heard customers with children asking to use the toilet but have been told to go outside!.
I do not normally use Lidle Handsworth because of those reasons stated above. Staff need better training this would Never happen in Lidle on the OLD WALSALL ROAD where i normally shop .As the staff there are polite and very helpful.

The worst shop ever!!! Avoid at any cost! The shop assistant was rude.
Taking into consideration how expensive everything is at Lidl, and luck of stuff, huge queues, rude people and por quality products, comparing that to other shops which offers better products with almost the same prices

I,ve just shopped at the Bristol Emerson's Green store and had a very humiliating experience. When I entered the store I'd just come from Sainsbury's and was carrying two pieces of beef in a small shopping bag. I picked up a basket at the door and went around the store adding two pieces of pork and a turkey crown to the basket. When I got to the check out I put my shopping bag on the floor and added the pork and turkey in it after going through the check out. The cashier then asked if I had any goods in my bag that I had not paid for. I said no and explained I'd been in Sainsbury's earlier and that I had two joints of beef in my bag when I entered the store. The cashier then said he had to get his manager who then came, publicly went through my bag without at any point addressing me and walked off when satisfied. No word of thank you, sorry, or explanation of his actions was given. He just walked off leaving me humiliated in front of 4 lanes of queuing shoppers. That will be the last time I shop at Lidl. When you get it wrong at least have the decency to be polite and apologise for your mistake. An apology for the inconvenience caused to myself and other shoppers would have been my minimum expectation. But no, just ignorance. Quite shocking.

Corporate fob off is the norm to any/every email. Long wait times at checkouts : no cash self service tills : no ability to search for products on their website : double digit % price increases :
They all get the same copy and paste reply, culminating in a refusal to provide any further information. Their best quality soup comes in the form of their correspondence, which is ALL WORD SOUP !!!!!!!!!!!!!!!

The current leaflet offers 6 bottles of Sauvignon Blanc for £30. The cashier agreed it was on offer but would not let me have it at that price. Lidl do not honour the prices in their leaflet!

Today i received a parking charge from parking eye . I was shopping in Lidl a store i use frequently . The receipt is in my possession . I do not wish to waste my time and money to prove this whilst filling out incorrect parking charges issued . This is incompetence by Lidl and Parking eye , my registration was entered . If Lidl continue with this nonsense will now find them self in court .Lidl are directly responsible for using Parking eye a known poor company .

Wow, can’t describe the distain I received when asking when croissants would be ready. I just dropped my shopping and walked out. I feel this runs deeper I’m afraid. Saddened.

FRANKENCHICKENS still sold at Lidl Exmouth - why ? This is so wrong for the chickens and for your customers

The Lidl app is rubbish !
They ask loads of questions, find out which store you prefer and then they give you money off coupons for other stores which are listed in the tiny print!!
This has happened to me twice and when I’ve questioned it the staff just shrug shoulders.
So I’ve deleted Lidl App and will stick with good old Aldi. You know where you are with them and the staff are wonderful and helpful

I purchased 2 tins of Deluxe Onion & Red Wine soup from your Loudwater, High Wycombe store.
It was the worse soup I’ve ever tasted, so sweet & the texture in my mouth was glutinous, quite disgusting.
At £1 19p a tin I’ll be taking the remaining tin back for a refund.

I was in the Lytham store with my granddaughter on Sunday and she really fancied some raspberries. These are a bit of a luxury item but she loves them. I was very reluctant to purchase them as there were no sell-by dates on the packs. I looked on the cardboard tray. Again no dates or codes that could indicate a date. My granddaughter ate half of the pack on Sunday. When she came to have some on Monday they had gone mouldy and had to be thrown out. I was in Aldi today. All their raspberries were clearly marked with a date. I would definitely recommend people avoid buying raspberries from LIDL . There should be legislation to prevent undated packs for soft fruit being on the shelves

Asked a store member if they could give me some information about a product, without making eye contact they brusquely told me 'they had no idea' and added 'it's not my job'. When I asked who would be able to help me they said 'ask the manager', when asked they said they didn't know where to find him. How about instead replying 'I'm sorry I don't know the answer to that question, but if you go to the store office area the manager should be able to help you' - this is the way queries are handled at the Guisborough ALDI store. Guess where my custom will go in future. Incidentally, the Assistant Store manager had 'no idea' either.

My name is cliff I went to the Lidl store in Exmouth I must say one of your staff members Chantel made my shopping experience more enjoyable she helped me and she is such a happy polite member of your staff and I feel your very lucky to have her working there! Well done Chantel

I dont shop at lidl very often but when i do i find its ok. Sometimes the fruits are out of date but i don't complain as maybe they don't realise however, this time i bought 4 packs of spinach to cook and whilst opening them I found maggot like bugs on them. This was truly sickening as a company might be selling something for cheap but that does not excuse health and safety standards. If I had not checked the packet I could have ate it. Safe to say I will not be shopping at lidl again.

Went shopping for a present for my father's birthday. The lady id'd me which I thought was fair enough I do look young. The manager took the absolute mick out of me and refused to take my government issued identification card.

Hatch pond Rd , Poole , BH17 7LG . This is the worst Lidl store in the area , no self service as i quite often buy 4 or 5 items and quite often get stuck in the queue usually 3 to 5 people usually with half a trolley full , other stores nearby have card only self serve . Also the till staff open and shut about every 15 - 20 mins WHY IS THAT ?? . It's no good talking to management it just goes through 1 ear to the other . There is an Aldi store about 500yds away far far superior because there are 10 self service tills of which have 4 cash options this is so much easier . Both Tesco & Asda have 12 self serve 3 cash options , The only plus Lidl has is the very good fresh bakery section , other than that I WILL TRY TO AVOID. I would really love to see a reply or response to this review

Can't login to Lidl Plus. I realise from all the negative reviews that this is a common problem with many other UK customers. I attempted numerous times over several weeks and eventually gave up completely. I have tried to reinstall. The login gets as far as "Welcome to your Lidl account" then moving forward a message shows "There's been an error Please go back". At one time I managed to get a message "Welcome to Lidl Plus. Now you can enjoy Lidl Plus". Then I was directed to a German language home page. There is something fundamentally wrong with the Lidl Plus app.

lidl plus what a pain / i used to try use but now app wont work as says phone too old only 4 years old not buy new phone to suit lidl rather just have a keen price , if i could afford flash new phone id be shopping at marks and spencer not lidl ! was last straw this week as many 1/2 price offers but only on plus, and was not clear so had to ask at till, which sent them into melt down , as apparently so many people refuse to pay up for not have plus, went looking and found the so called plus offers i could get product similer cost or cheaper at morrison and aldi, so now im going to drop lidl ,like i did to tesco over clubcard plus offers , rather have good price not club card bling , simples , many electrical tool offers they put on offer taken back to storage put on offer , now they out of date , only keen cost if plus app, so bought a x20 to makita battery adaptor and got tools etc clones on Ebay cheaper for battery jet wash, drill, saw , impact wrench etc and they the new brushless not old brushed like lidl old stock ! I think as a cheap grocer lidl lost its way like netto did ,such a shame but i am vote with feet refuse to be ripped off, as seems clear to me no plus app you subsidising people who can well afford go else where as have new smart phones ! And they wont take a CS report if you try to contact them with out a lidl plus account, so they alienating older or poorer customers ! Thats why i posted on here as they not willing to do CS people need to know even X20 tools you can either get china factory clones or a battery adaptor and makita clone .

My sister was in the wigton branch this week . After a decent size shop she found to her embarrassment her card was declined at the cash desk The lovely young man who was serving her at the till offered to pay for her shopping which he did . His name was Tom ( surname not known) I can’t emphasise enough what a wonderful jesture this was . He is a credit to the young peopleof today and also lidle who I hope appreciate what a valued member of staff he is ,as are the rest of the wigton branch staff .