Lighthouse Credit Union Reviews 

103
•
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Before the brand change, Northeast Credit Union was the best bank in the state. Even so I kept the bank when I moved across country. This change to Lighthouse has been a terrible experience. New fees,... Toon meer

Beoordeeld met 5 van de 5 sterren

So far, so good. I haven’t used any services besides their savings & checking accounts. Basic banking is easy, in & out.

Beoordeeld met 5 van de 5 sterren

My husband and I came in to do some a CD transfer. Before we left we not only fixed or CD but was helped to earn more money for our investment into a premium savings account. Anne Leblanc was both K... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

If it wasn't for the branch manager, Kelley Davis, in Sanford, ME, I would have taken my business account elsewhere. My card was compromised, and when I was called about the fraud, only 1/3 charges wa... Toon meer

Bedrijfsgegevens

  1. Gemeenschapsbank
  2. ook in
  3. Financiële instelling

Over Lighthouse Credit Union

Geschreven door het bedrijf



Since our start in 1936, we have been committed to building a brighter future for our members. Every member, every dollar matters. Find your path forward with Lighthouse Credit Union.

Become a Member

Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

103 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 40% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,3

Alle reviews

(103)

6 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Flagging a fraudulent charge and shutting my card off, gives me comfort knowing my money is safe with NECU.

My experience with calling NECU was extremely important to me because of 3 Fraudulent charges that you flagged on my account. Thank you so much.
Although I didn't know that my card was shut off until it was declined from Dunkin Donuts. Thank you for your continuous efforts to flag and decline scam/fraud charges.
You all are the best.
Jennine Legasse

9 mei 2024
Beoordeeld met 2 van de 5 sterren

The new location in Portsmouth is…

The new location in Portsmouth is difficult. Very busy lot, parking limited and cars going up into back businesses drive very fast. When you go in there is no clarification where you are supposed to wait in line for next assistant. Several times I left because it seemed so disorganized. I will go to Dover or even Northwood for the ease.

2 april 2024
Beoordeeld met 5 van de 5 sterren

The loan process was super easy and I…

The loan process was super easy and I did it all by phone, email until I picked up my check at my local branch. Incredible!

7 februari 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 4 van de 5 sterren

No problems

Fast, easy convenient 👌

9 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

Always above and beyond

Always above and beyond. I’ve been a member of NECU since 1990. They have always been there to work with me through every phase of my life for my financial needs. In the last 34 years I have been a member, I have never even considered looking or changing banks because NECU provides it all.

1 februari 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 4 van de 5 sterren

Wendy made my entire day

Wendy made my entire day, what a wonderful woman. I just wanted to pay my car payment and explained I was having a hard time online and she took care of it….car loan is now on auto pay/checking account and debit card all in about 10 minutes . Great experience

9 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 2 van de 5 sterren

Statements.

I find it extremely inconvenient that you do not mail out statements and charge $10.00 to make a payment by phone.

8 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you for your feedback. We do offer mailed statements upon request and you can change delivery status through your online banking account. As for the $10 phone payment, you can also sign up to make payments for no fee. Feel free to reach out to our member card team for additional assistance - 888-436-1847.

Beoordeeld met 4 van de 5 sterren

Northeast Credit Union has always…

Northeast Credit Union has always helped me with whatever need I have had. They went out of their way to help me when no other bank would even talk to me.

2 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

Great place for financing

I have now financed 3 vehicles and an ATV through Northeast Credit Union. They have been very friendly and anytime I call with a question I usually get an answer, and if I don't they find the answer for me in a timely manner. Very professional staff. The one thing I guess I could critique would be the app/online banking, it seems a little over complicated and not very user friendly.

9 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

Very friendly,pleasant and efficient

Melissa Evans and Sarah Paradise are two of the nicest people & best Customer Service. Discreet, knowledgeable & efficient in helping with all my financial needs.

9 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

Fast

I almost didn’t even have to ask a question the teller new what I needed

6 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Friendly, knowledgeable and attentive staff. Line for teller service moved quickly. Branch manager was also helping customers and greeted others.

7 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

Quick easy and professional

Quick easy and professional. Best banking experience to date. Thinking of switching all my banking to Northeast!

1 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

I love NECU I always use them for my…

I love NECU I always use them for my snowmobiles. The date question below is loaded so I chose today’s date but I have been using NECU for snowmobile loans for years. My friends and family have too!

9 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

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