Before the brand change, Northeast Credit Union was the best bank in the state. Even so I kept the bank when I moved across country. This change to Lighthouse has been a terrible experience. New fees,... Toon meer
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Lees wat reviewers zeggen
So far, so good. I haven’t used any services besides their savings & checking accounts. Basic banking is easy, in & out.
My husband and I came in to do some a CD transfer. Before we left we not only fixed or CD but was helped to earn more money for our investment into a premium savings account. Anne Leblanc was both K... Toon meer
Bedrijf heeft geantwoord
If it wasn't for the branch manager, Kelley Davis, in Sanford, ME, I would have taken my business account elsewhere. My card was compromised, and when I was called about the fraud, only 1/3 charges wa... Toon meer
Bedrijfsgegevens
Over Lighthouse Credit Union
Geschreven door het bedrijf

Since our start in 1936, we have been committed to building a brighter future for our members. Every member, every dollar matters. Find your path forward with Lighthouse Credit Union.
Contactgegevens
Verenigde Staten
- 888-436-1847
- lighthousecu.org
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Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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NECU is friendly and very helpful
NECU is friendly and very helpful. I recently became a member and they helped me so much during the process.
This is my first time using a credit union and I will be sure to recommend them.

Antwoord van Lighthouse Credit Union
Nicole Dubois went above and beyond…
Nicole D. went above and beyond helping me out when I was in a tight squeeze. In fact your whole team of NECU employees are awesome. I’m so happy with the services that NECU provides.

Antwoord van Lighthouse Credit Union
Best Staff around
The staff at the credit union in the exeter office are always polite, professional, and
very knowledgeable.

Antwoord van Lighthouse Credit Union
Any time I need to do business with…
Any time I need to do business with anyone at NECU. They are kind, knowledgeable,friendly and always resolve any issue

Antwoord van Lighthouse Credit Union
I call the Branch speak to Karen and…
I call the Branch speak to Karen and her customer service is outstanding

Antwoord van Lighthouse Credit Union
Northeast is a wonderful financial…
Northeast is a wonderful financial establishment.
I have never had any issues with my loans

Antwoord van Lighthouse Credit Union
They were so helpful and communicated…
They were so helpful and communicated easily. Branch location is far and few in my area which made it more difficult but still a great experience.

Antwoord van Lighthouse Credit Union
Didn't want to have to replace my old…
Didn't want to have to replace my old car, but had to... Didn't really want to take a loan out, but needed to.... Absolutely the best experience ever...! Thanks for everything!!!!

Antwoord van Lighthouse Credit Union
I called regarding a personal loan
I called regarding a personal loan. I moved out of New England 5 years ago and moved to North Carolina , but have continued to use Northeast Credit union. The woman I talked to was very helpful, offered to do the a application on the phone with me. She was very helpful, friendly and within 8 hours I had the money I applied for in my account. And that is why, even though I no longer live in NH , I continue to bank with northeast Credit union.

Antwoord van Lighthouse Credit Union
I drafted an external transfer for…
I drafted an external transfer for 600.91 to make my car loan payment on the due day of 4/28/24. It was never processed and now my account shows that I owe 1201.82. Your website to make online payments continues to be utterly frustrating in terms of confirmation and processing of any payments. I have never experienced such a user unfriendly and complicated website to do something as simple as making a monthly car payment. I make other online payments to several vendors every month, including a car payment and they are ALL simple, quick and easy. I have had difficulty making my monthly payments since the inception of this loan. If this can't be resolved so that I can easily make my monthly payments online using an external transfer (which took numerous times and months to set up) I will have to look elsewhere to find a new lender. The stress, aggravation and time involved in paying my loan is more than I can continue to deal with. Whoever set up this website should fired. I can only imagine how much money Northeast spent to create this website.

Antwoord van Lighthouse Credit Union
What great customer service and ease of…
What great customer service and ease of closing for my loan. They explained everything well and closed very fast. The people here are top notch and such a great place to bank.

Antwoord van Lighthouse Credit Union
This is our second auto loan with NECU.
This is our second auto loan with NECU.
Gabrielle and her team are so easy to work with!! They are super professional, personable, and quick to close loan.
The interest rates are always good too.
I always recommend them to friends and family who need loans.

Antwoord van Lighthouse Credit Union
Loan Process
My most recent experience was flawless,
The staff at my Kennebunk branch is very pleasurable to do business with.
I have been a customer with Ocean Communities/Northheast Creditr union since 1980.

Antwoord van Lighthouse Credit Union
What’s best about using NECU?
I always am satisfied with the pleasant, courteous service provided by the staff.

Antwoord van Lighthouse Credit Union
The girls at northwood branch are…
The girls at northwood branch are always helpful when I want to notify that I’m going out of state they help me make sure it’s right, thanks Emma!
Excellent Customer Service
What made my experience great was from the minute Cathy picked up the phone and worked "for" me to get the loan I needed. The process was so simple and it all happened very quickly. The best part was the representative Cathy! She was super helpful and knew what she was doing!!!! Thank you!
All the people that I talked to were…
All the people that I talked to were very helpful and nice
10 out of 10 would recommend
Had an excellent experience with my customer service representative. She solved my issue quick easy and seemed like she cared instead of just like it was her job would definitely recommend.
I left Northeast for a couple years, now I'm back
I have a motorcycle loan with Northest credit union I like how the bank works
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