Lighthouse Credit Union Reviews 

103
•
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Before the brand change, Northeast Credit Union was the best bank in the state. Even so I kept the bank when I moved across country. This change to Lighthouse has been a terrible experience. New fees,... Toon meer

Beoordeeld met 5 van de 5 sterren

So far, so good. I haven’t used any services besides their savings & checking accounts. Basic banking is easy, in & out.

Beoordeeld met 5 van de 5 sterren

My husband and I came in to do some a CD transfer. Before we left we not only fixed or CD but was helped to earn more money for our investment into a premium savings account. Anne Leblanc was both K... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

If it wasn't for the branch manager, Kelley Davis, in Sanford, ME, I would have taken my business account elsewhere. My card was compromised, and when I was called about the fraud, only 1/3 charges wa... Toon meer

Bedrijfsgegevens

  1. Gemeenschapsbank
  2. ook in
  3. Financiële instelling

Over Lighthouse Credit Union

Geschreven door het bedrijf



Since our start in 1936, we have been committed to building a brighter future for our members. Every member, every dollar matters. Find your path forward with Lighthouse Credit Union.

Become a Member

Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

103 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 40% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,3

Alle reviews

(103)

6 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

NECU is friendly and very helpful

NECU is friendly and very helpful. I recently became a member and they helped me so much during the process.
This is my first time using a credit union and I will be sure to recommend them.

20 april 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

Nicole Dubois went above and beyond…

Nicole D. went above and beyond helping me out when I was in a tight squeeze. In fact your whole team of NECU employees are awesome. I’m so happy with the services that NECU provides.

6 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

Best Staff around

The staff at the credit union in the exeter office are always polite, professional, and
very knowledgeable.

6 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

Any time I need to do business with…

Any time I need to do business with anyone at NECU. They are kind, knowledgeable,friendly and always resolve any issue

9 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

Northeast is a wonderful financial…

Northeast is a wonderful financial establishment.
I have never had any issues with my loans

9 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 4 van de 5 sterren

They were so helpful and communicated…

They were so helpful and communicated easily. Branch location is far and few in my area which made it more difficult but still a great experience.

21 februari 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

Didn't want to have to replace my old…

Didn't want to have to replace my old car, but had to... Didn't really want to take a loan out, but needed to.... Absolutely the best experience ever...! Thanks for everything!!!!

17 april 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

I called regarding a personal loan

I called regarding a personal loan. I moved out of New England 5 years ago and moved to North Carolina , but have continued to use Northeast Credit union. The woman I talked to was very helpful, offered to do the a application on the phone with me. She was very helpful, friendly and within 8 hours I had the money I applied for in my account. And that is why, even though I no longer live in NH , I continue to bank with northeast Credit union.

26 april 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 1 van de 5 sterren

I drafted an external transfer for…

I drafted an external transfer for 600.91 to make my car loan payment on the due day of 4/28/24. It was never processed and now my account shows that I owe 1201.82. Your website to make online payments continues to be utterly frustrating in terms of confirmation and processing of any payments. I have never experienced such a user unfriendly and complicated website to do something as simple as making a monthly car payment. I make other online payments to several vendors every month, including a car payment and they are ALL simple, quick and easy. I have had difficulty making my monthly payments since the inception of this loan. If this can't be resolved so that I can easily make my monthly payments online using an external transfer (which took numerous times and months to set up) I will have to look elsewhere to find a new lender. The stress, aggravation and time involved in paying my loan is more than I can continue to deal with. Whoever set up this website should fired. I can only imagine how much money Northeast spent to create this website.

28 april 2024
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Antwoord van Lighthouse Credit Union

Hi Rick - thank you for sharing your feedback with us. We are always looking to improve our services and would love to have one of our Member Care Specialists reach out so we can look into this further. A member of our team will be in touch. ~Janessa

Beoordeeld met 5 van de 5 sterren

What great customer service and ease of…

What great customer service and ease of closing for my loan. They explained everything well and closed very fast. The people here are top notch and such a great place to bank.

19 april 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

This is our second auto loan with NECU.

This is our second auto loan with NECU.
Gabrielle and her team are so easy to work with!! They are super professional, personable, and quick to close loan.
The interest rates are always good too.
I always recommend them to friends and family who need loans.

5 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

Loan Process

My most recent experience was flawless,

The staff at my Kennebunk branch is very pleasurable to do business with.

I have been a customer with Ocean Communities/Northheast Creditr union since 1980.

19 maart 2024
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Antwoord van Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Beoordeeld met 5 van de 5 sterren

What’s best about using NECU?

I always am satisfied with the pleasant, courteous service provided by the staff.

3 mei 2024
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Antwoord van Lighthouse Credit Union

Thank you for your feedback and being a member with us.

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

What made my experience great was from the minute Cathy picked up the phone and worked "for" me to get the loan I needed. The process was so simple and it all happened very quickly. The best part was the representative Cathy! She was super helpful and knew what she was doing!!!! Thank you!

1 mei 2024
Beoordeeld met 5 van de 5 sterren

10 out of 10 would recommend

Had an excellent experience with my customer service representative. She solved my issue quick easy and seemed like she cared instead of just like it was her job would definitely recommend.

2 mei 2024

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