Before the brand change, Northeast Credit Union was the best bank in the state. Even so I kept the bank when I moved across country. This change to Lighthouse has been a terrible experience. New fees,... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
So far, so good. I haven’t used any services besides their savings & checking accounts. Basic banking is easy, in & out.
My husband and I came in to do some a CD transfer. Before we left we not only fixed or CD but was helped to earn more money for our investment into a premium savings account. Anne Leblanc was both K... Toon meer
Bedrijf heeft geantwoord
If it wasn't for the branch manager, Kelley Davis, in Sanford, ME, I would have taken my business account elsewhere. My card was compromised, and when I was called about the fraud, only 1/3 charges wa... Toon meer
Bedrijfsgegevens
Over Lighthouse Credit Union
Geschreven door het bedrijf
Since our start in 1936, we have been committed to building a brighter future for our members. Every member, every dollar matters. Find your path forward with Lighthouse Credit Union.
Become a Member
Contactgegevens
Verenigde Staten
- 888-436-1847
- lighthousecu.org
3,3
Gemiddeld
103 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
appled for a personal loan and the…
appled for a personal loan and the procedure and personal experience was an easy and pleasurable one thanks to Katrina! She’s awesome!
2 mei 2024
Antwoord van Lighthouse Credit Union
Thank you for being a member with us, Wayne! ~Janessa
NEC is always helpful and…
NEC is always helpful and understanding. Whether it’s applying for a loan, questions on my account, or needing a new debit card they have always solved the issues or provided answers in a respectful and effective way. They have been my bank for many years. Love them!!
16 februari 2024
Antwoord van Lighthouse Credit Union
Hi Wanda! Thank you so much for your feedback and for being a member with us. ~Janessa
Antwoord van Lighthouse Credit Union
Thank you for your feedback, Joann! ~Janessa
Monthly check cashing
I saw Jamie she is very friendly, helpful and she knew exactly what I needed to do and got me in and out very quickly!!
Thank you Jamie!
1 mei 2024
My loan officer was wonderful
My loan officer was wonderful. He was knowledgeable and fast.
12 april 2024
My weatherization loan.
Everyone I worked with was helpful in arranging my weatherization loan, and arranging automatic payments has been easy.
8 april 2024
They were extremely helpful when I was…
They were extremely helpful when I was having card problems Ty to all
12 april 2024
Best Credit Union EVER!!
Customer service is the best at a bank or credit union I've ever had. They helped out with me credit card and loans. Always friendly when you go to the Sanford,Me branch.
11 april 2024
Absolutely love my branch in Westbrook
Absolutely love my branch in Westbrook, Maine. They are always so helpful and nice. Wouldn't go anywhere else.
30 april 2024
Plymouth Branch #1
I enjoy going into the Plymouth branch! Everyone is very friendly! Especially Sarah Paradise!
19 april 2024
Riley never gave up!
Despite lots of issues of technicality, Riley stuck with it until I was able to secure a HELOC.
9 april 2024
Very respectfull
Very respectfull, I wished the drive thru would be a little quicker, buts it all good.
19 april 2024
My banker is my neighbor 🙂
I have known my banker at NECU in Plymouth since she was young. Melissa is my main source of financial strategies and understanding. Melissa is courteous, polite, and a joy to do business with. You are lucky to have such an intelligent and wonderful employee.
29 april 2024
Was difficult to make my first payment…
Was difficult to make my first payment also I have to pay a 5$ fee every time I make a payment is outrageous, will be switching loan companies.
25 april 2024
Antwoord van Lighthouse Credit Union
Hi Austin - thank you for sharing your feedback. While there is a $5 convenience fee for online or automated phone payments using ePay, we encourage you to take a look at all the other ways you can make a payment to prevent a $5 fee at necu.org/make-a-payment. ~Janessa
NECU 's staff is a pleasure to deal…
NECU 's staff is a pleasure to deal with and quick to problem solve.
25 maart 2024
Ladies were very helpful in responding…
Ladies were very helpful in responding to all my needs.
2 mei 2024
Terrible
Terrible. Terrible. Terrible. -negative 5 Stars. You denied me an overdraft for $240 whick caused me to have to pay over $800 in charges to a Deadbeat towing company-
You admitted that it was at your discretion whwther to honor my overseaft protection benefits.
You made a conscious human decision to deny assistance to me.
I need to be compensated for my several hundred dollars in damages, and if I have to go through process of filing formal complaint with the NH Human Rights Commission, I will be seeking damagss for pain and suffering as well.
Regards,
Michael Doherty
603-804-0042
14 februari 2024
Antwoord van Lighthouse Credit Union
Hi Michael - thank you for sharing your experience. We'd love to look into this situation further, so we will have one of our Member Care Specialists reach out to you. ~Janessa
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.