Lighthouse IT  Reviews 9

Complete resolution.
Following on from the challenge set by Microsoft the question was, "OK to use the work around?" or not.
Adam answered that question - and put it right.
Full marks!

Lighthouse IT is a company I have come to respect. Their attention to detail coupled with extensive IT expertise makes them a 'go to'. Patience with the client is a strong point. Many thanks to Adam for his most recent support - very much appreciated.

Lighthouse IT currently provides fantastic IT support for our business. We've been consistently impressed with their team's performance and are very happy with their service. They are reliable, quick to respond to any queries or problems, and always find efficient solutions. It's reassuring to know we have such capable IT support backing us up

As a highly regulated business, we place significant value on robust IT infrastructure. LighthouseIT has consistently delivered exceptional service that enhances our daily operations and supports our compliance requirements.

Their proactive approach to technology management has been refreshing. Rather than simply addressing issues as they arise, their team works strategically to align IT solutions with our business objectives.

We've been particularly impressed with their cyber security risk mitigation services. Their thorough assessments, implementation of appropriate security protocols, and continuous monitoring have strengthened our security posture considerably. The clear, concise security briefings they provide demonstrate both technical expertise and a practical understanding of our regulatory environment.

Technical issues are addressed promptly and efficiently, with clear communication throughout the resolution process. Their team explains complex concepts clearly, ensuring everyone understands the importance of proper IT practices.

Our investment in LighthouseIT's services has yielded tangible improvements in productivity and security. They function effectively as an extension of our organisation—a reliable partner committed to our operational success.

For businesses operating in regulated environments that value quality IT support, LighthouseIT comes highly recommended.​​​​​​​​​​​​​​​​

We have used Lighthouse IT from day one and cannot fault their service so highly recommended. As the company continues to grow the personal service remains and they are always introducing new innovations to help my business. As the title says simply the best IT provider around.

The Lighthouse team are a delight to work with and I have always been impressed by their responsiveness and professionalism.

No matter the issue they they go above and beyond to resolve and all of their team are great communicators, taking the time to explain solutions in a way that everyone understands.

I've worked with them across different roles and businesses for around 15 years now and it's their friendly and proactive approach which makes working with them feel not only supportive but collaborative too.

Highly recommend their services to anyone in need of reliable and expert IT support!

The Lighthouse team are fantastic to work with - very responsive, great communication, quick to action new requests, and knowledgeable on how to resolve our queries.

They work smoothly alongside the rest of the organisation's day to day, and they hit milestones that relate to our wider work.

Really friendly team, I would recommend them as your IT support.

We are a decent sized Essex based business and worked with the team at Lighthouse for well over 10 years now. They've grown as we've grown and we've been able to depend on them to continue to assist us run everything IT-related in our business.

They have a good sized team and you are able to speak to them very easily. Great support and lovely people to deal with.

Highly recommend.

This is my first week back from Christmas break and I wanted to say a huge Thank You for all your help and assistance yet again in 2024, our 8th year together.

I really don’t know what I would do without you all, you make life in our organisation so much easier by giving us back time, and that is precious.
We never wait hours for an email reply or a return call, we never wait hours for any software issue to be fixed, you’re there and on it within minutes! You speak to us in plain English so we understand what’s happening, everyone is always polite, friendly and professional and helpful.
Nothing is ever a silly question and nothing is ever to small an issue for your time and I love and appreciate that.
This year I particularly want to thank you for hosting our web site. I’m always worries about the site going down or having issues, but, you did it again! As soon as anything happens (which has been rare) you’re all over it, I’m informed in a very timely manner with report of what happened and the solution used to fix it. No hassle. No excitement. You just got the job done with no issues. The peace of mind this gives me is hard to explain but I truly thank you for it and wanted to let you all know how appreciated you are for everything you do.

I truly look forward to working with you again this year
Thank you again for everything