Lily Grace Keepsakes Reviews 

Fantastic bear and hearts good quality workmanship so glad I found you for the memory bear

I pondered for some time about getting a cushion made with my Mother’s cardigan. I finally, nervously, decided to send it to Lily Grace Keepsakes.
I needn’t have worried, the whole experience was faultless. There was constant communication, the Team were very kind, caring and considerate, nothing was to much trouble or to much to ask.
I finished up with a beautiful cushion and four heart shape keepsakes from the cardigan, they are beautiful. I would not hesitate to recommend Lily Grace Keepsakes for the time, care and consideration they put into everything.

Ordered a cushion for my mum as a Christmas present from my grandads dressing gown and omg in love!! Everything about its perfect!! Top quality professional and just makes it so sentimental. 100% reccommend and I would definitely buy again. So professional too start to finish- your informed when they receive your clothes/when it’s getting made and pictures when it’s done!

Communication from Helen and Charlotte was excellent throughout. There was such a broad range of memory cushions to choose from and all looked beautiful. We chose the tie front cushion and it arrived looking better than I ever expected and we’re already looking at sending of a shirt for a cushion too. I highly recommend Lily Grace Keepsakes.

Helen and Charlotte made us 2 bears and a cushion in memory of my husband and my children’s dad. Reduced me to tears when I opened the box. Perfectly represented him and so nice to have been able to input into the designs. Excellent communication all the way through. The bears and cushion far exceeded our expectations. Thank you.

This is my third bear and they have all been made brilliantly! The communication with the company has been great, I highly recommend and will definitely be ordering more in the future. X

Fabulous service, kept in contact every step of the way, the cushion and hearts were so much better than I could have hoped, they are so beautifully made and padded, I love the care that has been taken. I cannot thank the girls enough for the special memory

So very pleased with the uniqueness and quality of both the bear and set of hearts. This was a gift made more poignant due to a recent death. Thank you for helping to keep memories.

The cushion from Mum's jumper is beautiful, and the detail, using the buttons and the hanger ribbons to decorate (even using one where there was a slight stain on the jumper - a happily worn one) was classic. My niece will love cuddling her nana's jumper. Thank you so much.

I wasn’t planning on having an emotional morning, however 3 priceless memory bears have arrived and made memories stream down my cheeks.
They are beyond expectations and will literally be treasured forever and a day.
Sincerely I can’t express my gratitude for Lily Grace Keepsakes impeccable attention to detail, their above and beyond customer service and ultimately craftsmanship (woman). I felt involved every step of the way from ordering, material and accessory selection, updates along the making of the bears and then the final photos before despatch.
Truly magnificent.

I love my teddy, it’s well made and worth every penny. They kept me updated all the time. I recommend Lily Grace to anyone. I can now give my son a hug. Thank you very much,Lily Grace. Xx

Helen was so amazing throughout the process. She let me know when my clothes had arrived at her end . Then messaged me throughout of the process with updates . Would highly recommend.

Really pleased with the memory cushion, compassion and care and exemplar customer service. Thank you.

Very good service and received finished product in good time. Beautifully made keepsake cushions

Had this beautiful cushion made out of one of mums jumpers as she passed away this year and I wanted to have a keepsake. Communication is brilliant and quality of the cushion is excellent. I highly recommend Lilly Grace Keepsakes.

What a wonderful business to deal with from start to finish. . The patch memory bear teddy is far far beyond what I expected. Such a well crafted and designed bear. Every detail is meticulously crafted and so much thought has gone into the creation of our teddy. Teddy will have pride of place in our home. Would wholeheartedly recommend Lily Grace if you’re looking for a lasting memory of a loved one. Simply amazing!!

From ordering to receiving the two bears I ordered the process was fully explained and easy.
Questions were answered immediately and expectations managed.
I had ordered too late for Christmas but was aware of that.
It was a lovely surprise to be told they were ready and on way and arrived as promised in time for Christmas.
Excellent service and bears are beautiful

The quality and craftsmanship of our bear is just fantastic. Thank you so so much for making something by so incredibly special!

Very helpful staff. Kept informed at each stage how the job was proceeding. Excellent workmanship

Thankyou so much for my beautiful keepsake patchwork cushion in memory of my mum. This is a gift for my dad and he loves it. Fantastic service