Lindt Chocolate UK Reviews 

6.846
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

We ordered a few boxes of Lindt Shortbread, which are our favourite. We were also keen to try the new cinnamon truffles - heaven in a chocolate! Arrived quicker than expected and very well packaged. W... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought 2 identical Lind gift boxes of chocolates for twins for their birthday. I had no doubts about the quality of this world- renowned chocolate, but I was worried that the packing might get damag... Toon meer

Beoordeeld met 1 van de 5 sterren

Order received had 2 missing items. I order from companies online regularly and I can't remember the last time items were missing. Contacted Lindt and they offered to refunded the cost of these 2 ite... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m always satisfied whenever I buy from this company and you will be too Quality products, reasonably priced and a very fast delivery. Look no further for your Christmas chocolate gifts Goods are... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Since 1845, Lindt has been dedicated to producing the finest chocolates and the recipes created by the Lindt Master Chocolatiers are of the highest quality to delight your taste buds. Whether it is the perfect gift for any occasion, or a blissful treat just for you, Lindt Chocolate is always made with the finest ingredients with passion and love. Lindt is one of the few “bean-to-bar” chocolate makers in the world. We take on responsibility from the selection of cocoa beans right through to the finished product. Discover a world of pure indulgence and delight with our brands such as Lindt LINDOR, Lindt EXCELLENCE and Lindt GOLD BUNNY.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(6.846)

4.679 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent servuce.

Arrived quickly and packed carefully.

23 september 2026
Logo Lindt Chocolate UK

Antwoord van Lindt Chocolate UK

We are so delighted to hear that your order reached you so fast and in excellent condition. Thank you so much for taking the time to share your wonderful feedback with us!

Beoordeeld met 1 van de 5 sterren

Do not recommend

Paid for express 1-2 day delivery on September 23rd for a gift required for the 27th, no tracking information provided and order still not received by September 30th. Two attempts to contact customer services have not yet been answered.

23 september 2026
Logo Lindt Chocolate UK

Antwoord van Lindt Chocolate UK

Thank you for your feedback - we are sorry to hear that your experience didn't live up to our high standards. We understand our customer service team has been in touch with you to resolve the matter. If you need any further assistance, please contact us via our contact page at www.lindt.co.uk/contact-us and we will be happy to assist you.
Thanks again, Lindt UK

Beoordeeld met 5 van de 5 sterren

Delivered on time

Delivered on time, chocolates packaged well. Always impressed with products

23 september 2026
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Antwoord van Lindt Chocolate UK

We are delighted to hear that your order arrived promptly, carefully wrapped, and that you continue to be impressed with the quality of our products. Thank you for taking the time to share your kind feedback with us!

Beoordeeld met 5 van de 5 sterren

Very easy to order

Very easy to order. Quick delivery.
Very happy!

22 september 2026
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Antwoord van Lindt Chocolate UK

We are so glad to hear that you found the ordering process straightforward and that your delivery arrived quickly! Your satisfaction is incredibly important to us.

Beoordeeld met 5 van de 5 sterren

Excellent service from ordering through…

Excellent service from ordering through to delivery

22 september 2026
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Antwoord van Lindt Chocolate UK

We are so pleased to hear that you had an excellent experience with our service, from the moment you placed your order all the way through to its delivery. Thank you for your wonderful feedback!

Beoordeeld met 2 van de 5 sterren

Not sure I would use again

I contacted the company twice about a delivery issue but nobody got back to me. I also expected to be updated about delivery but no communication at all.

22 september 2026
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Antwoord van Lindt Chocolate UK

Thank you for your feedback - we are sorry to hear that your experience didn't live up to our high standards. We understand our customer service team has been in touch with you to resolve the matter. If you need any further assistance, please contact us via our contact page at www.lindt.co.uk/contact-us and we will be happy to assist you.
Thanks again, Lindt UK

Beoordeeld met 5 van de 5 sterren

Great choccie.

Great choccie.
Good deals.

22 september 2026
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Antwoord van Lindt Chocolate UK

We are glad you enjoyed our tasty chocolate selection and found our current offers so valuable. Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Lindy truffles

Fantastic choice of Lindt truffles, several new flavours and a choice of white, milk and dark chocolate. Arrived carefully packed and in perfect condition.

22 september 2026
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Antwoord van Lindt Chocolate UK

We are so pleased to hear that you enjoyed our wide selection of Lindt truffles, including the new flavors and different chocolate types. It's wonderful to know your order arrived carefully packed and in perfect condition.

Beoordeeld met 1 van de 5 sterren

Incorrect item received with my order

Incorrect item received with my order and even though I contacted customer service immediately on receipt, I am still waiting for a resolution.

22 september 2026
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Antwoord van Lindt Chocolate UK

Thank you for your feedback - we are sorry to hear of the difficulties you have experienced following your order. We have passed your details to our customer service team and they will be in touch with you to resolve the matter. Thanks again, Lindt UK

Beoordeeld met 5 van de 5 sterren

Great shop

Great shop. Great chocolates

23 maart 2026
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Antwoord van Lindt Chocolate UK

We are so happy to hear you enjoyed our chocolates and had a great experience in our shop! Thank you for your wonderful feedback.

Beoordeeld met 1 van de 5 sterren

Very bad service and approach to the…

Very bad service and approach to the customer. Not available everything what is listed on the website for sale. Small packages and quantities inside. Won't use again. It just for show off that it's really good brand, more likely to impress the customers who's buying for first time.

22 september 2026
Logo Lindt Chocolate UK

Antwoord van Lindt Chocolate UK

Thank you for your feedback - we are sorry to hear of the difficulties you have experienced following your order. We have passed your details to our customer service team and they will be in touch with you to resolve the matter. Thanks again, Lindt UK

Beoordeeld met 1 van de 5 sterren

I paid for express delivery (1-2 days)

I paid for express delivery (1-2 days), it arrived after almost a week which would have probably been longer if it weren’t for me emailing them asking where my order is, when they replied back they had only just packed my order which was on day 4!

22 september 2026
Logo Lindt Chocolate UK

Antwoord van Lindt Chocolate UK

Thank you for your feedback - we are sorry to hear that your experience didn't live up to our high standards. We understand our customer service team has been in touch with you to resolve the matter. If you need any further assistance, please contact us via our contact page at www.lindt.co.uk/contact-us and we will be happy to assist you. Thanks again, Lindt UK

Beoordeeld met 1 van de 5 sterren

I did not receive any order

I did not receive any order, still waiting for it.

22 september 2026
Logo Lindt Chocolate UK

Antwoord van Lindt Chocolate UK

Thank you for your feedback - we are sorry to hear that your experience didn't live up to our high standards. We understand our customer service team has been in touch with you to resolve the matter. If you need any further assistance, please contact us via our contact page at www.lindt.co.uk/contact-us and we will be happy to assist you.
Thanks again, Lindt UK

Beoordeeld met 5 van de 5 sterren

The delivery was on time

The delivery was on time, and the items came in good condition.

18 september 2026
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Antwoord van Lindt Chocolate UK

We're so pleased to hear that your delivery arrived on time and that your items were in good condition! Thank you for your wonderful feedback.

Beoordeeld met 4 van de 5 sterren

All went well

My ONLY complaint would be that I couldn't choose which 5 boxes my order should include. Otherwise, all went well

21 september 2026
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Antwoord van Lindt Chocolate UK

We're happy to hear that your order went well. Thank you for the positive feedback regarding your experience. We appreciate your suggestion about selecting specific package contents, and we will share this input with our team to help improve our future options.

Beoordeeld met 3 van de 5 sterren

The heart box is very small and the…

The heart box is very small and the expiry date is 31/12/26, it's a Xmas gift so not very happy.

18 september 2026
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Antwoord van Lindt Chocolate UK

We appreciate your feedback regarding the box size and shelf life for your gift. We are reviewing our product details.

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