First class service, from meeting Craig who was amazing, helping me choose the right mattress. NO hard sale. Very comfortable feeling you are in the right store choosing a bed that you will be sleep... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fab customer service here in particular Craig who was super helpful throughout, from my initial query through to dealing with a problem when the bed was delivered. Headboard arrived damaged (not thei... Toon meer
Bedrijf heeft geantwoord
Before purchasing i rang and spoke to a lovely young man who gave me lots of information and answers to the questions i asked and on this i felt assured. I then purchased the item on line and we were... Toon meer
Bedrijf heeft geantwoord
5 star service from Craig who phoned after I placed an order online to sense check the measurements I’d provided and talked me through alternatives.
Bedrijfsgegevens
Over Linthorpe Beds
Geschreven door het bedrijf
Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk
Shop our favourite brands
Why shop with us
✅ Linthorpe Beds have been trading for over 30 years!
✅ Transactions Handled Securely
✅ We deliver nationwide (UK Mainland)
✅ Pay securely in three interest-free payments using PayPal Pay in 3
Contactgegevens
Lustrum Avenue, TS18 2RB, Stockton-on-Tees, Verenigd Koninkrijk
- 01642 613684
- sales@linthorpebeds.co.uk
- linthorpebeds.co.uk
4,8
Uitstekend
2K reviews
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Excellent service and advice
Excellent service and advice. I’m very happy with my purchase.
22 mei 2026
Antwoord van Linthorpe Beds
Hi Richard,
Thank you for your wonderful review!
We’re delighted to hear you received excellent service and advice, and that you’re so happy with your purchase.
Helping our customers find the right bed or mattress for their needs is what we’re passionate about, so it’s fantastic to know you had such a positive experience.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your purchase for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Bespoke mattress
We looked around online for a bespoke mattress made from natural materials, that was not overpriced, settling on Linthorpe Beds. I didn't do a review straight away, as I quite literally wanted to sleep on it for a while. We have now had the mattress for 6 months, and it had made a huge difference to our sleep quality. We would definitely use them again when this one needs replacing, and I can't fault their customer service, attention to detail regarding the best mattress for our needs, and honest pricing.
4 januari 2026
Review zonder uitnodiging
Antwoord van Linthorpe Beds
Hi,
Thank you for such a wonderful and thoughtful review!
We're delighted that you chose Linthorpe Beds after researching bespoke mattresses made from natural materials, and even more pleased to hear that six months later you're still so happy with your purchase.
There’s no better endorsement than hearing that your mattress has made a significant difference to your sleep quality over an extended period of time. We take great pride in helping customers find the right mattress for their individual needs, so it's fantastic to know that our advice, attention to detail, and honest pricing helped you make the right choice.
Thank you also for your kind words about our customer service. It means a great deal to us that you would choose Linthorpe Beds again in the future.
We truly appreciate your support and wish you many more years of comfortable, restful sleep.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Excellent service
Excellent service, asked for a quick delivery and they did deliver before time.
2 juni 2026
Antwoord van Linthorpe Beds
Hi Stephen,
Thank you for your fantastic review!
We’re delighted to hear that you received excellent service and that we were able to accommodate your request for a quick delivery.
Going the extra mile for our customers is something we take great pride in, so it’s wonderful to know that your order arrived even sooner than expected.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
I am very disappointed because my order…
I am very disappointed because my order was wrong when it arrived so I had to wait another week for a new one. Also the quality of the bed for the amount i said is shocking.
I rang to speak to the manager who apparently was too busy to speak to me about it and when I was told they would ring back they never did. I won't be shopping here again.
28 mei 2026
Antwoord van Linthorpe Beds
Hi Ali,
Please accept my apologies that you feel we have let you down on this occasion.
While the original divan set was unfortunately manufactured incorrectly, we arranged for a correctly made replacement, which was delivered at a time convenient for you.
It appears there may have been a misunderstanding regarding whether a call-back was required, and I apologise for any confusion caused as a result.
If there is anything further we can assist you with, please do not hesitate to contact us through our usual channels. We are always happy to help.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Antwoord van Linthorpe Beds
Hi David,
Thank you for your kind review!
We’re delighted to hear that you found our team very helpful.
We really appreciate your feedback and thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Antwoord van Linthorpe Beds
Hi Simon,
Thank you for your lovely review!
We’re delighted to hear you found our staff friendly and appreciated our no-pressure approach to helping customers find the right bed or mattress.
It’s also great to know you were pleased with our pricing.
We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Antwoord van Linthorpe Beds
Hi Anthony,
Thank you for your lovely review!
We’re delighted to hear that nothing was too much trouble for our team. Providing helpful, friendly service and going the extra mile for our customers is something we take great pride in.
We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
NEW MATTRESS
New mattress Easy to choose and no pressure excellent customer service and prices delivery was very helpful and no issues whatsoever
27 mei 2026
Antwoord van Linthorpe Beds
Hi Richard,
Thank you for your wonderful review!
We’re delighted to hear that choosing your new mattress was easy and that you appreciated our no-pressure approach. Helping customers find the right product with honest advice and excellent service is exactly what we aim for.
It’s great to know you were pleased with our prices and that the delivery team were helpful, making the whole experience smooth and hassle-free.
Thank you for your kind feedback and for choosing Linthorpe Beds. We hope you enjoy many comfortable nights on your new mattress!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Tracey was really helpful in helping me…
Tracey was really helpful in helping me decide as to which adjustable bed to choose.
9 mei 2026
Antwoord van Linthorpe Beds
Hi Emily,
Thank you for your lovely review!
We’re delighted to hear that Tracey was so helpful in guiding you through the options and helping you choose the right adjustable bed.
Adjustable beds are an important investment, so it’s wonderful to know that Tracey’s knowledge and advice helped make the decision easier for you.
Thank you for your kind feedback and for choosing Linthorpe Beds. We hope you enjoy your new adjustable bed for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Came on time
Came on time, was given a 2 hour slot, bed put up and rubbish taken away, definitely be back
10 mei 2026
Antwoord van Linthorpe Beds
Hi Claire,
Thank you for your fantastic review!
We’re delighted to hear your delivery arrived on time and that the two-hour delivery slot helped make the process convenient for you.
It’s great to know our team assembled your bed, removed all the packaging, and made everything as hassle-free as possible.
We really appreciate your kind feedback and are thrilled to hear you'll be back in the future. Thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Great professional service
Great professional service, communication and delivery excellent.
8 mei 2026
Antwoord van Linthorpe Beds
Hi Jude,
Thank you for your fantastic review!
We’re delighted to hear you received great professional service and that the communication and delivery were excellent throughout.
We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Mattress
We went looking for a mattress. Peter was very welcoming and gave us all the information needed.
We made a quick decision and ordered a mattress.
The mattress is excellent and has been very good buy.
9 mei 2026
Antwoord van Linthorpe Beds
Hi Chandra,
Thank you for your wonderful review!
We’re delighted to hear that our in-store colleague made you feel welcome and provided all the information you needed to help you choose the right mattress.
It’s fantastic to know the process was straightforward and that you’re so pleased with your new mattress. Hearing that it has been an excellent purchase is exactly what we love to hear.
Thank you for your kind feedback and for choosing Linthorpe Beds. We hope you continue to enjoy many comfortable nights ahead!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
New mattress delivered as planned.
New mattress was delivered within expected time frame. Store staff were friendly & helpful, as were delivery staff, who took away previous mattress as arranged.
8 mei 2026
Antwoord van Linthorpe Beds
Hi Richard,
Thank you for your lovely review!
We’re delighted to hear your new mattress was delivered within the expected timeframe and that both our store team and delivery team provided friendly and helpful service.
It’s great to know the collection of your old mattress went smoothly as arranged, helping to make the whole process as easy as possible.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy many comfortable nights on your new mattress!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Salesman good headboard not
Salesman who served me very good, bed good but headboard ( even though I upgraded) cheep looking with staples hanging out of the back as not made well.
22 mei 2026
Antwoord van Linthorpe Beds
Hi Judith,
Thank you for taking the time to leave a review.
We’re pleased to hear that you were happy with the service you received from our salesperson and that you are pleased with your bed.
We’re sorry to hear that the headboard has not met your expectations. The rear of upholstered headboards is typically finished with a protective backing fabric and is not designed to be visible in normal use, however the staples should be neat and secure. We certainly wouldn’t want you to be disappointed with any aspect of your purchase.
If you would like us to take a closer look, please feel free to send some photographs to our customer care team and we’ll be happy to review them for you.
Thank you again for your feedback, as it helps us continue to improve our products and service.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Kamil was so helpful in sorting my…
Kamil was so helpful in sorting my issue with a mattress that I bought. I would have no hesitation in recommending Linthorpe Beds.
20 mei 2026
Antwoord van Linthorpe Beds
Hi Patricia,
Thank you for your wonderful review!
We’re delighted to hear that Kalim was able to help resolve the issue with your mattress and provide the support you needed.
Customer satisfaction is extremely important to us, so it’s great to know that your experience has left you feeling confident in recommending Linthorpe Beds to others.
Thank you for your kind words and your recommendation — we really appreciate your support!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Very good experience
Beds were delivered quickly and were taken to bedrooms and assembled. Good service all round.
20 mei 2026
Antwoord van Linthorpe Beds
Hi Kay,
Thank you for your great review!
We’re delighted to hear your beds were delivered quickly and that our team took them to the bedrooms and assembled them for you.
It’s wonderful to know you were pleased with the service from start to finish.
Thank you for your kind feedback and for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Antwoord van Linthorpe Beds
Hi Allan,
Thank you for your great review!
We’re delighted to hear you received really good service and that our delivery team made a positive impression.
We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Friendly staff and quality product
4 mei 2026
Antwoord van Linthorpe Beds
Hi,
Thank you for your lovely review!
We’re delighted to hear you found our staff friendly and were pleased with the quality of your purchase.
We really appreciate your kind feedback and thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Delivery service was atrocious
Delivery service was atrocious.
One man cartwheeling it up the driveway.
The box was completely demolished at both ends.
It stated two man delivery due to weight, but only one man delivering.
17 mei 2026
Antwoord van Linthorpe Beds
Hi Deborah,
Please accept my sincere apologies for the delivery service you experienced. This falls well below the standards we aim to provide, and we will be investigating the matter further.
The item you ordered was dispatched directly from one of our suppliers, who uses a third-party delivery company. As a result, we have no control over which courier they choose to use. However, we fully appreciate the frustration this has caused and apologise for the inconvenience.
I have asked a member of our customer care team to contact you directly to offer our apologies and discuss whether there is anything further we can do to assist. They should be in touch with you shortly.
Once again, please accept our apologies for the service provided by the supplier's courier and for any inconvenience caused.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Absolutely 1st class service would…
Absolutely 1st class service would certainly recommend
20 april 2026
Antwoord van Linthorpe Beds
Hi Sandy,
Thank you for your fantastic review!
We’re delighted to hear you received first-class service and that you would recommend us to others.
Your kind words mean a great deal to us, and we truly appreciate your support.
Thank you for choosing Linthorpe Beds!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
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