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Litta™ - Waste Removal Service Reviews 

22.259
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Service was easy to organise, enquired online for a quote, follow up by Nick was quick, friendly and helpful - same day collection and removal organised and completed. Have used Litta before and would... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The two man Team expertly removed the furniture with no fuss. 6 large items including a settee, all within half an hour. Very much appreciated their help and professionalism. Thank you

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was renovating my house in Dulwich, so I came across quite a few waste removal companies. I have to say this is the only one I have repeat bookings with. The online booking system and service were r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent experience - on time, my rubbish was heavier than I understood so I had some extra to pay - the team was easy to communicate with - which was fine by me. Job done - I will use again!

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vuilnisophaaldienst
  2. ook in
  3. Afvalverwerkingsbedrijf
  4. Huisopruimingsdienst

Geschreven door het bedrijf

Litta™ is the UK's fastest growing waste removal company and operates throughout the UK. Our on demand service and allows you to book a same day rubbish removal, or bulky item clearance in a few clicks. You can pay using Apple Pay or call our team to make a booking over the phone. Our service is fully guaranteed with the use of local approved licensed waste carriers to clear your rubbish. You can visit our website at litta.co.uk or email any enquiries to hi@litta.co.uk

Same Day Rubbish Removal in London

Geschreven door het bedrijf

Get an Online Quote in 60 Seconds

Environment Agency Approved

Litta reduces illegal flytipping & increases reuse and recycle

Litta reduces illegal flytipping & increases reuse and recycle
Litta is fully Licensed. When using Litta you can be sure all our suppliers will act ethically and recycle as much of your waste as possible. Together, we can reduce illegal flytipping

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

22K reviews

5 sterren
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2 sterren
1 ster

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4,8

Alle reviews

(22.259)

2.238 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Easy to use service

Easy to use service. Would recommend!

19 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for leaving such a positive review! We're delighted to hear you found our service easy to use and appreciate your recommendation. It means a lot to the whole LITTA team to know we made things simple for you.

Kind regards, Max from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Arrived on schedule

Arrived on schedule, removal was completed quickly and professionally.

19 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for taking the time to leave such a positive review! We’re delighted to hear that our team arrived on time and handled the removal efficiently and professionally. Your feedback truly encourages us to keep delivering top-notch service.

Kind regards, Max from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Easy to do business with

Amazing service, easy to do business with and will definitely use again

18 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for your fantastic review, HW! We're thrilled to hear you found our service straightforward and enjoyable. It means a lot that you’d choose to use us again. Looking forward to helping you with your future needs.

Kind regards, Nina from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Excellent choice for bulky waste disposal

Really quick, efficient and easy to deal with. Booking system is intuitive and flexible and pricing is reasonable. Finally, the drivers who came to collect our waste (bed and mattress) were friendly, courteous and very can do in their attitude. Recommended!

17 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for your fantastic review, Joseph! We’re thrilled to hear that you found our booking system straightforward and our team approachable and helpful. It’s wonderful that the drivers made such a positive impression. Your recommendation means a great deal to us, and we look forward to assisting you again in the future.

Kind regards, Jade from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Wow!

Wow, straight forward and efficient service. We are having to declutter our house before a new family addition and so have a lot of mixed household junk to get rid off, mainly all black bin material. This company not only kept me updated on the day (you can even track the driver) but also on arrival, there was no fuss and the guys finished the job in no time. We will definitely be using again and would recommend to friends.

17 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you so much for your kind words, Sarah! We're thrilled to hear our straightforward and efficient service helped with your decluttering ahead of your new family arrival. It’s great to know the tracking and updates made things easier for you. We truly appreciate your recommendation and look forward to assisting you again in the future.

Kind regards, Kira from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Friendly and Efficient Operatives

The online booking was straight forward . The best part was the two operatives who cleared my two sites.They were both friendly and efficient.

17 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you so much for your kind words, Lynn! We’re delighted to hear that our operatives made such a positive impression and that the booking process was easy for you. It’s always our aim to provide friendly and efficient service across all sites. We truly appreciate you taking the time to share your experience.

Kind regards, Kira from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Great job

Good, on time, collected a fridge from the back garden that the council wouldn't take.

17 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thanks for your kind words, Tom! We’re so glad we could help with the fridge collection and that our timing worked well for you. It’s great to know we could assist where the council couldn’t. We appreciate you taking the time to share your experience.

Kind regards, Jade from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Quick & reliable

Quick , reliable & efficient

17 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thanks for your brilliant 5-star review, John! We’re delighted to know you found our service quick, reliable, and efficient. It means a lot to the team to hear such positive feedback. We look forward to assisting you again whenever you need us.

Kind regards, Jade from LITTA 💚

Beoordeeld met 1 van de 5 sterren
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Antwoord van Litta™ - Waste Removal Service

Hi there - thanks so much for taking the time to share this with us and we're so sorry to hear your experience didn't match the high standard we aim for.

I've sent you a request for a few more details via email so we can look into this properly for you.

Kind regards, Matt from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent service.
Extremely easy to book.
Clear communication before the person arrived to remove the item.
Professional and friendly service, highly recommend using the company.

12 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for your wonderful review! We're so pleased to hear that the booking process was simple and our communication met your expectations. It’s fantastic to know our team came across as professional and friendly. Your recommendation means a great deal to us all here at LITTA.

Kind regards, Jade from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Easy to deal with and did exactly what…

Easy to deal with and did exactly what they said they would

10 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thanks so much for your kind words, Mrs Lewis! We’re delighted to hear that everything went smoothly and we delivered on our promises. Your feedback really brightens our day and motivates us to keep providing reliable service. Looking forward to assisting you again in the future.

Kind regards, Toby from LITTA 💚

Beoordeeld met 2 van de 5 sterren

Appalling service

Booked a collection 5 days in advance and paid for it. They cancelled it and rearranged 3 times before eventually completing the job. On the day I was told that when I received a link they would be half an hour, they arrived 2 and a half hours later, Driver and his mate were friendly and efficient and did the job once they arrived. Live tracker is neither a tracker nor live. I have a disability and made it clear I cannot speak on the phone despite which they attempted to call me several times even after being reminded again and again. This is a clear breach of the requirement for reasonable adjustments under the Equality Act 2010. I would not use them again and cannot recommend them.

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Litta™ - Waste Removal Service

Hi James - thanks so much for taking the time to share this with us and we're so sorry to hear your experience didn't match the high standard we aim for.

I've sent you a request for a few more details via email so we can look into this properly for you.

Kind regards, Matt from LITTA 💚

Beoordeeld met 1 van de 5 sterren

Terrible service

Terrible service. They cancelled my collection on the day it was meant to be collected and rescheduled it for the following day without my confirmation. I tried to call the customer service number 4 times. Was kept on hold for 15-20 minutes each time and then was cut off. Eventually customer service called me back. I asked if they could confirm that as my collection has been moved to the following day please can they prioritise and collect early in the morning. They said they can only give a timeframe of 8am - 6pm. This meant I had to make new arrangements with my landlord to hand my keys back, I had to take time off work and also find a carer for my elderly Father who I look after. All with absolutely no notice. Customer service team offered me a discount of 10% which I don't believe is fair compensation. I asked for a manager to contact me to discuss this and although the customer service advisor said he would arrange this, I have still not received any contact from a manager. Collection drivers when they eventually turned up were great however the customer service department and the guys managing logistics are terrible and have no understanding of the stress and inconvenience they cause by failing to collect on the date which has been agreed and paid for.

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Litta™ - Waste Removal Service

Hi Danny - thanks so much for taking the time to share this with us and we're so sorry to hear your experience didn't match the high standard we aim for.

I've sent you a request for a few more details via email so we can look into this properly for you.

Kind regards, Matt from LITTA 💚

Beoordeeld met 1 van de 5 sterren

Very disappointed with lack of…

Very disappointed with lack of communication and not fulfilling appointment, I waited from 8am and then called them at noon to ask what was going on.
Had to cancel another appointment due to Litta not coming to remove household items as scheduled.

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Litta™ - Waste Removal Service

Hi Richard - thanks so much for taking the time to share this with us and we're so sorry to hear your experience didn't match the high standard we aim for.

I've sent you a request for a few more details via email so we can look into this properly for you.

Kind regards, Matt from LITTA 💚

Beoordeeld met 4 van de 5 sterren

Litta are simple to use and are supported by a great team!

Litta provides a great way to safely dispose of pretty much any kind of 'stuff'. If not on their list of specific items, you can just have a 'load' with a cubic size and weight and they will collect that.

I had a problem with my booking - the incorrect house number crept in. Piotr was brilliant in fixing that an upgrading my original request to include a larger 'load'.

Makes a garage / house clearance straightforward - especially for items the recycling centres don't take!

Not cheap, but a great service supported by a great team.

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Litta™ - Waste Removal Service

Hi Paul, thanks for taking the time to share your experience with us! It’s fantastic to hear Piotr was able to quickly resolve the booking issue and even upgrade your load. We appreciate your kind words about the team and are glad we could help make your clearance easier. We understand pricing is important and always strive to provide great value. Thanks again for your thoughtful feedback.

Kind regards, Kira from LITTA 💚

Beoordeeld met 2 van de 5 sterren

Extra fee and no Digital Waste Transfer Note

I was charged an extra £50 "day fee" after completing credit card details and, after querying this, was offered a refund but this has not materialised to date. Most worryingly, I have not yet received the Digital Waste Transfer Note for the collection which was made 2 weeks ago (on 30th July), according to the company's website, this should have been emailed to me within 10 minutes of the collection. I would not use this company again.

30 juli 2026
Review zonder uitnodiging
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Antwoord van Litta™ - Waste Removal Service

Hi Sharon, thanks so much for taking the time to share this with us — we're so sorry to hear your experience didn't reflect the standard we aim for. We've sent you a request for a few more details via email so we can look into this properly and put things right.

Kind regards, Matt from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Great service

The service was very prompt and efficient. Tracking link was received to know where exactly Litta was and when I had to be in.

10 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thanks so much for your fantastic review, Jess! It’s wonderful to hear that our prompt service and tracking system helped keep everything clear and convenient for you. We truly appreciate you taking the time to share your experience and hope to assist you again in the future.

Kind regards, Jade from LITTA 💚

Beoordeeld met 1 van de 5 sterren

Sofa removal

1) original quote £159.50 rang to ask a question and price went up to £165 wouldn’t honour quote.
2) 8 am-6pm slot but wouldn’t give an approximate time when they must have had a schedule on the day.
3) went out to get a coffee next door and text to say 22 mins away got back five minutes later to find a message saying they had arrived!
4) rang office not picking up eventually assistant said they would ring back.
5) low and behold they arrived causing undue stress

11 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Hi Suzie, thanks for flagging this, and so sorry to hear about your experience; this isn't what we want for our customers. We'd love to get this sorted, so if you could pop your LT number (or job reference) our way, either in reply here or to hi@litta.co; we'll get it looked into right away.

Kind regards, Matt from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Litta is my go to for clearance

Litta is my go to for clearance, I have used them twice and I will use them again. The cost is reasonable and clear and they are on time.

30 juli 2026
Review zonder uitnodiging
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Antwoord van Litta™ - Waste Removal Service

Hi,

Thank you so much for the fantastic 5-star review! ⭐

We’re delighted to hear that LITTA has become your go-to for clearances and that you’ve had such positive experiences with us.

It’s great to know you found our pricing clear and reasonable, and that the collections were completed on time. We really appreciate your continued support and look forward to helping you again in the future!

Kind regards,
Filipe

Beoordeeld met 5 van de 5 sterren

One driver arrived instead of two as he…

One driver arrived instead of two as he had a flat!! He worked like a Trojan and did everything himself. He was most helpful and efficient and helpful!!
He was brilliant!!

12 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for your fantastic review, Ingrid! We're truly impressed by the resilience and dedication of our driver in handling the situation alone. It's great to know his hard work and helpfulness made such a positive impact. We really appreciate you taking the time to share your experience with us.

Kind regards, Ella from LITTA 💚

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