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Litta™ - Waste Removal Service Reviews 

22.259
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Service was easy to organise, enquired online for a quote, follow up by Nick was quick, friendly and helpful - same day collection and removal organised and completed. Have used Litta before and would... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The two man Team expertly removed the furniture with no fuss. 6 large items including a settee, all within half an hour. Very much appreciated their help and professionalism. Thank you

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was renovating my house in Dulwich, so I came across quite a few waste removal companies. I have to say this is the only one I have repeat bookings with. The online booking system and service were r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent experience - on time, my rubbish was heavier than I understood so I had some extra to pay - the team was easy to communicate with - which was fine by me. Job done - I will use again!

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vuilnisophaaldienst
  2. ook in
  3. Afvalverwerkingsbedrijf
  4. Huisopruimingsdienst

Geschreven door het bedrijf

Litta™ is the UK's fastest growing waste removal company and operates throughout the UK. Our on demand service and allows you to book a same day rubbish removal, or bulky item clearance in a few clicks. You can pay using Apple Pay or call our team to make a booking over the phone. Our service is fully guaranteed with the use of local approved licensed waste carriers to clear your rubbish. You can visit our website at litta.co.uk or email any enquiries to hi@litta.co.uk

Same Day Rubbish Removal in London

Geschreven door het bedrijf

Get an Online Quote in 60 Seconds

Environment Agency Approved

Litta reduces illegal flytipping & increases reuse and recycle

Litta reduces illegal flytipping & increases reuse and recycle
Litta is fully Licensed. When using Litta you can be sure all our suppliers will act ethically and recycle as much of your waste as possible. Together, we can reduce illegal flytipping

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

22K reviews

5 sterren
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2 sterren
1 ster

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4,8

Alle reviews

(22.259)

2.238 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

It’s actually 0 stars

It’s actually 0 stars! Very easy to book online the only problem they don’t collect! I waited hours, made two phone calls. On the last call I told the operator please let me know if they are coming to collect as I left the stuff in the communal area, he said to me sure I will let you know before leaving the office, well he didn’t call me back. At 22.00 (my collection was between 13.00 to 17.00) I had to move back the stuff to my apartment and went to sleep.
I will call them for a refund in the morning

28 augustus 2026
Review zonder uitnodiging
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Antwoord van Litta™ - Waste Removal Service

Hello,

Thank you for taking the time to leave your experience with us here at LITTA. We would like to assure you, this is not the level of service we aim to provide by any means.

Our team have begun an internal investigation into the matters raised, and we aim to get back to you with a resolution ASAP.

I do sincerely apologise for the issues faced, and we appreciate your understanding throughout this process.

Kind Regards,
Will from LITTA. 💚

Beoordeeld met 5 van de 5 sterren

Excellent service.

Very easy to book and they were available for the next day. All booked online and very straightforward. I have used Litta 4 times now and will definitely use them again . The garden waste and general rubbish from my driveway was cleared in 10 minutes and all was left in a tidy condition and staff were respectful of my property.

28 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Really glad to hear everything went smoothly. It’s great that you found the online booking quick and easy, and even better that we could fit you in the very next day. We also appreciate you coming back to LITTA again and again! Four bookings is amazing, and it means a lot that you’d choose us for future clearances too.

I’ll be sure to pass on your feedback to the team about how quickly they got everything cleared, left the area tidy, and were respectful of your property.

Kind regards,

Dahnel from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Excellent service and cleared all my…

Excellent service and cleared all my rubbish with no fuss.

28 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thanks so much for your review! We’re really pleased you had an excellent experience.

It’s great to hear the team cleared everything quickly and made the whole process feel hassle-free. We’ll be sure to share your feedback with them, as it’s exactly the standard we aim for on every job.

Kind regards, Dahnel from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Great service overall

Quick and easy way to get a quote for removals. Once quote was received it was really easy to book on a slot for the removal. The men who attended to our removal appointment, were friendly and efficient.

Great service overall.

28 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Hi Bryony, many thanks for your wonderful review! We're thrilled to hear that getting a quote and booking your removal was hassle-free. It’s great to know our team were friendly and efficient on the day. Your kind words truly brighten our day and encourage us to keep delivering excellent service. We look forward to assisting you again whenever you need.

Kind regards, Kira from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Reliable

I always use Litta. They are reliable and quick. I would recommend this company

28 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you so much for your kind words, Judy! It’s fantastic to hear that you find us reliable and efficient. We truly appreciate your ongoing trust and your recommendation means a great deal to us. Looking forward to assisting you again in the future.

Kind regards, Elizabeth from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Would recommend!

Guys were polite, quick and efficient-got the job done and dusted in no time.

28 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thanks so much for your fantastic review, Christina! We're thrilled to hear our team was polite and efficient, making the whole process quick and hassle-free. It means a lot to us that you took the time to share your experience. Looking forward to assisting you again whenever you need us.

Kind regards, Jade from LITTA 💚

Beoordeeld met 5 van de 5 sterren

From start to finish great service

From start to finish great service. Arrived on time, efficient and professional. Quote and booking process straightforward.

26 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thanks so much for your wonderful review, Anne! We’re thrilled to hear that everything from the booking to the service ran smoothly and professionally. It means a lot to us that you found the process straightforward and efficient. We look forward to assisting you again in the future.

Kind regards, Sophi from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Collection was quick and without issue…

Collection was quick and without issue - great service

26 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for your kind words! We're thrilled to hear that the collection was swift and hassle-free. It means a lot to us that you found our service excellent. We look forward to assisting you again in the future.

Kind regards, Jade from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Great experience front start to finish

Great experience front start to finished. Picked waste up when they said they would. Really reliable

25 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you so much for your fantastic review, Donalds12! It’s wonderful to hear that our team was reliable and punctual throughout your experience. We truly appreciate you taking the time to share your positive feedback and look forward to assisting you again in the future.

Kind regards, Toby from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Utterly fantastic service all round!!

Everything about using Litta is a pleasure! The customer service is absolutely unrivaled, everyone is so so helpful and nice and easy to communicate with! Peter gets a special shout out for being an absolute angel, I called him stressed and frantic and he was able to understand what i was saying (which I made overly complicated because my brain was too exhausted to think) and give me the help I needed! We had two rubbish collections in the same week and both men who came were so nice and helpful! Kieron was the first man and he was so understanding of the difficulty of getting to my address, as we lived in the town centre. I didn't get the name of the second collector (sorry!), but he was wonderful too!! I also spoke to a John in customer service twice and he was absolutely fantastic and helpful! I really cannot say enough good things about Litta, and I know if I need more collections I wouldn't hesitate to use them again!

15 augustus 2026
Review zonder uitnodiging
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Antwoord van Litta™ - Waste Removal Service

Thank you so much for this wonderful review. We're so pleased our team were able to give you the help and reassurance you needed, especially during what sounded like a stressful moment. It's brilliant to hear the whole team came together to make both collections such a positive experience for you.

Thank you again for taking the time to share such detailed, heartfelt feedback. We'd love to help you again whenever you need us!

Kind regards, Dahnel from Litta 💚

Beoordeeld met 1 van de 5 sterren

Terrible service

Terrible service. Mis-selling of the amount that would be collected. Beware - you will pay in full upfront for what appears to be a transparent service with seemingly clear images of the amount your load should look like and descriptions (e.g. the size of 8 washing machines).
However, the van arrived earlier than booked, already almost full and we had to deal with an initial refusal to take what had already been paid for. After time wasted on the phone to people in the Litta office, some items were eventually taken but not the amount paid for despite having supplied photographs of the waste that needed clearing and being quoted on that basis. I would not use their service again and recommend you find an alternative.
They are not at all transparent and took significantly less than the service paid for.

14 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Hi Douglas,

Thanks for taking the time to tell us about this - I'm sorry, because this really isn't the experience we want anyone walking away with. Your frustration is completely fair.
I'd like to get to the bottom of exactly what went wrong. If you email us at hi@litta.co.uk with your booking details, I'll personally pick this up and make sure it's looked into properly.
Feedback like this is how we get better, so thank you for it.

Kind regards,

Dahnel

Beoordeeld met 5 van de 5 sterren

Well dune great job

Well dune great job

19 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Hi Brian, thanks so much for your kind words! We're really pleased to hear you found our service well done. It means a lot to the whole team to know we hit the mark for you. Looking forward to assisting you again in the future.

Kind regards, Amelia from LITTA 💚

Beoordeeld met 5 van de 5 sterren

This service overall is excellent

This service overall is excellent, but I must thank Dahnel in particular for his courtesy, efficiency and willingness to be proactive in assisting me. This level of customer service is not usual but definitely leads to repeat bookings.

21 augustus 2026
Review zonder uitnodiging
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Antwoord van Litta™ - Waste Removal Service

Hi Patricia,

Thank you so much for these kind words — they truly mean a lot. I'm really glad we could help make the experience a smooth and positive one for you.

This is exactly the kind of service we pride ourselves on at Litta, and it's wonderful to know it made a difference. Thank you again for taking the time to share this.

We hope to have the pleasure of welcoming you back for another booking soon!

Kind regards, Dahnel from Litta 💚

Beoordeeld met 5 van de 5 sterren

Load was picked up within stated time…

Load was picked up within stated time and quickly picked up.Staff were courteous.

17 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for your kind words, Sarah! We’re thrilled to hear our team was punctual and courteous during your collection. It’s always great to know we could make the process straightforward for you. We truly appreciate you taking the time to share your experience.

Kind regards, Toby from LITTA 💚

Beoordeeld met 5 van de 5 sterren

This company is brilliant

This company is brilliant, it is so rare to find a business that do what they promise. I booked the removal of our old 2 and 3 seater reclining sofas on Wednesday, the following day their team arrived on time and within 20 minutes the sofas had been dismantled and removed. I was assured that they would be recycled responsibly. A great job.

20 augustus 2026
Review zonder uitnodiging
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Antwoord van Litta™ - Waste Removal Service

Hi Anne, thank you so much for this fantastic review! It's brilliant to hear the whole process went so smoothly for you, from booking right through to the team arriving on time and getting the sofas dismantled and removed so efficiently.

We're really glad to know the responsible recycling side of things gave you peace of mind too — that matters a lot to us.

Thank you again for taking the time to share your experience. We hope to have the pleasure of working with you again in the future!

Kind regards, Dahnel from Litta 💚

Beoordeeld met 5 van de 5 sterren

Turned up as expected and took away the…

Turned up as expected and took away the rubbish. Reliable and stress free service.

17 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thanks for your wonderful 5-star review, Sarah! We're so glad to hear our team was reliable and made the process stress-free for you. It's always great to know we met your expectations. We truly appreciate you taking the time to share your experience with us.

Kind regards, Toby from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Came on time and got the job done…

Came on time and got the job done thanks guys

14 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thanks for your fantastic 5-star review, Darren! We’re pleased to know our team arrived promptly and completed the job to your satisfaction. Your kind words really motivate us to keep delivering reliable service. Looking forward to assisting you again in the future.

Kind regards, Jade from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Exceptional service

Exceptional service. Very professional and very easy.

19 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you so much for your fantastic review, Sally! We're thrilled to hear you found our service professional and straightforward. Your kind words truly motivate our team to keep delivering the best experience possible. We look forward to assisting you again in the future.

Kind regards, Toby from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Punctual and friendly

Very punctual and friendly, quick and courteous thank you very much!

19 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Hi Tom, thanks so much for your fantastic review! We're really pleased to hear our team was punctual, friendly, and efficient during your service. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience. Looking forward to assisting you again in the future.

Kind regards, Nina from LITTA 💚

Beoordeeld met 5 van de 5 sterren

The process very satisfied went well

The process went well. Poking was easy with a very helpful advisor. I had two collection and both went smoothly. I would use Litta again

18 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for your wonderful feedback, Beverley! It’s fantastic to hear that both your collections went smoothly and that our advisor was helpful throughout. We really appreciate you choosing LITTA and look forward to assisting you again in the future.

Kind regards, Kira from LITTA 💚

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