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Litta™ - Waste Removal Service Reviews 

22.259
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Service was easy to organise, enquired online for a quote, follow up by Nick was quick, friendly and helpful - same day collection and removal organised and completed. Have used Litta before and would... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The two man Team expertly removed the furniture with no fuss. 6 large items including a settee, all within half an hour. Very much appreciated their help and professionalism. Thank you

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was renovating my house in Dulwich, so I came across quite a few waste removal companies. I have to say this is the only one I have repeat bookings with. The online booking system and service were r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent experience - on time, my rubbish was heavier than I understood so I had some extra to pay - the team was easy to communicate with - which was fine by me. Job done - I will use again!

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vuilnisophaaldienst
  2. ook in
  3. Afvalverwerkingsbedrijf
  4. Huisopruimingsdienst

Geschreven door het bedrijf

Litta™ is the UK's fastest growing waste removal company and operates throughout the UK. Our on demand service and allows you to book a same day rubbish removal, or bulky item clearance in a few clicks. You can pay using Apple Pay or call our team to make a booking over the phone. Our service is fully guaranteed with the use of local approved licensed waste carriers to clear your rubbish. You can visit our website at litta.co.uk or email any enquiries to hi@litta.co.uk

Same Day Rubbish Removal in London

Geschreven door het bedrijf

Get an Online Quote in 60 Seconds

Environment Agency Approved

Litta reduces illegal flytipping & increases reuse and recycle

Litta reduces illegal flytipping & increases reuse and recycle
Litta is fully Licensed. When using Litta you can be sure all our suppliers will act ethically and recycle as much of your waste as possible. Together, we can reduce illegal flytipping

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

22K reviews

5 sterren
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4,8

Alle reviews

(22.259)

2.237 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Had a garage full of junk to clear and…

Had a garage full of junk to clear and placed an order on Litta at around 1130.am. By 6.30 the same day it was all cleared without fuss. Happy to recommend and will use again when needed

4 september 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for your fantastic review! We’re thrilled to hear your garage was cleared so quickly and without any hassle. It means a lot that you’d recommend us and consider using LITTA again in the future. We’re here whenever you need us next.

Kind regards, Amelia from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Excellent service phoned to set for…

Excellent service phoned to set for next then a phone call to say they were in area and could they pick up that day They did and service was very good. I would certainly use them again

9 september 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for your wonderful feedback! We're thrilled to hear our team was able to accommodate your request so promptly and that you found the service excellent. It means a lot to us that you would choose LITTA again in the future. Looking forward to assisting you next time.

Kind regards, Kira from LITTA 💚

Beoordeeld met 5 van de 5 sterren

When I booked for my mattress to be…

When I booked for my mattress to be taken I requested the 5 day option and the next day I received a text from the driver to say he was on his way, I looked to make sure he could get it easily made a cup of tea looked again and it had been taken, the service was fast, efficient,tidy, I recommend Litta to anyone wanting to have anything removed and disposed of professionally,
I'm very happy with there service.D.Hughes

2 september 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for your fantastic review, David! We’re thrilled to hear our team was quick and efficient with your mattress collection. It’s great to know you found the service tidy and professional. Your recommendation means a lot to us, and we’re glad you’re so pleased with how everything went. Looking forward to assisting you again in the future.

Kind regards, Kira from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Great experience with Litta

Great experience with Litta. Easy to book a collection within a few days and good communication all round. Would definitely use again!

9 september 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for your kind words, Jacky! We're thrilled to hear that booking was straightforward and our communication met your expectations. It means a lot to know you'd choose LITTA again. We look forward to assisting you in the future.

Kind regards, Jade from LITTA 💚

Beoordeeld met 5 van de 5 sterren

The tracker was helpful and accurate

The tracker was helpful and accurate. The driver with my help or hinderence cleared all the waste in a timely manner.This was all followed up by a friendly phone call. Thank You @ litta

9 september 2026
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Antwoord van Litta™ - Waste Removal Service

Thanks so much for your kind words, David! We’re really glad the tracker proved useful and that the team worked efficiently with you to clear the waste. It’s great to hear you appreciated the follow-up call too. Your feedback truly encourages us to keep providing top service.

Kind regards, Jade from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Great

Great, super quick and user friendly

28 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thanks so much for your fantastic review, Alexandra! We're thrilled to hear that you found our service quick and easy to use. Your kind words truly brighten our day and motivate us to keep providing top-notch care. Looking forward to assisting you again in the future.

Kind regards, Kira from LITTA 💚

Beoordeeld met 5 van de 5 sterren
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Antwoord van Litta™ - Waste Removal Service

Thanks so much for your kind words, Elizabeth! We're delighted to hear that the entire collection process went smoothly for you. It means a lot to us that you took the time to share your positive experience. We look forward to assisting you again in the future.

Kind regards, Jade from LITTA 💚

Beoordeeld met 5 van de 5 sterren
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Antwoord van Litta™ - Waste Removal Service

Thanks for your wonderful review, Mario! We're thrilled to hear our team was punctual and made the process hassle-free for you. Your kind words truly encourage us to keep delivering excellent service. Looking forward to assisting you again in the future.

Kind regards, Ella from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Simple to use and they removed as I…

Simple to use and they removed as I wished and then tidied up.

8 september 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for your kind words, Diane! We're thrilled to hear that our service was straightforward and met your expectations, especially with the extra touch of tidying up. Your feedback truly motivates our team to keep delivering top-notch service. We look forward to assisting you again in the future.

Kind regards, Max from LITTA 💚

Beoordeeld met 5 van de 5 sterren

They did a great job at removing my…

They did a great job at removing my large sofa.
Was able to track them on the day.
Would highly recommend.

8 september 2026
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Antwoord van Litta™ - Waste Removal Service

Thanks for your fantastic review, John! We're thrilled to hear that the sofa removal went smoothly and that you appreciated the tracking feature. Your recommendation means a great deal to us. We hope to assist you again whenever you need us.

Kind regards, Ella from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Booked for a small fridge removal

Booked for a small fridge removal, could not fault the service. The booking process was straight forward. Selected what needed removing and confirmed time slot. The removal team turned up on time and gave regular updates of when they would arrive. The removal team were friendly and polite. They removed the fridge in quick time. No stress or hassle. Will definitely be using again.

8 september 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for your fantastic review, Alan! We're thrilled to hear the booking was simple and our team arrived promptly with clear updates. It’s great to know the removal went smoothly and without any hassle. We truly appreciate your kind words and look forward to assisting you again in the future.

Kind regards, Max from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Very good service.

Easy to book. Service for this particular booking was provided by a local subcontractor and it was outstanding from start to finish. Driver was very polite, helpful and efficient.
All very well organised with great staff managing the whole process.

7 september 2026
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Antwoord van Litta™ - Waste Removal Service

Thanks so much for your wonderful review, Emma! We're thrilled to hear the local subcontractor delivered excellent service and that the whole experience was seamless. It's great to know our team made everything easy and efficient for you. We truly appreciate your kind words and hope to assist you again in the future.

Kind regards, Jade from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Speedy, efficient, convenient.

Same-day booking. Speedy, efficient and convenient!

8 september 2026
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Antwoord van Litta™ - Waste Removal Service

Thanks so much for your fantastic review, Sophia! We're thrilled to know our same-day booking and quick service made things easy and efficient for you. Your kind words truly brighten our day and motivate the team here at LITTA.

Kind regards, Amelia from LITTA 💚

Beoordeeld met 1 van de 5 sterren

Significant delay completing the job

Significant delay completing the removal of the contents of a flat. Failed to take all the contents at the first visit. Needed further payment before they would agree to pick up the remainder of the contents. They were late arriving for the second pick up
I was given misleading information by the customer service team about the pick up time, the ability to pick up on the desired day and the progress of the pick up.
My wife and I feel that we were overcharged for the service and we are not convinced the contents of the flat were recycled .

Overall a poor experience
However, after further discussion with a representative of Litta, they have agreed a partial refund and apologised for the service received.

3 september 2026
Review zonder uitnodiging
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Antwoord van Litta™ - Waste Removal Service

We're so sorry to hear about the experience you and your wife had with us. and completely understandable that it left you frustrated and let down.

We also hear your concerns about feeling overcharged and being unsure whether the contents of the flat were properly recycled. That uncertainty matters, and we don't want you left wondering about it.

This is not the level of service or communication we aim to provide, and we're truly sorry this experience fell short of what you rightly expected from us.

We'd really like the chance to look into this properly and make things right. Please get in touch with us at hi@litta.co or call us at +4420 3868 0455 with your booking reference so we can investigate and follow up with you directly.

Kind regards, Dahnel from Litta

Beoordeeld met 1 van de 5 sterren

Let down by this company

Booked because of so many positive reviews. I have a window of 8-1 booked for a collection for today. Paid upfront. Seemed really professional. I even turned down a request to collect 3 of the items for nothing. 12.45 still no update about arrival time so I called customer service to discover the van is 2 stops away. Operator said he’d try and get an eta but so far nothing. It’s 1305 and still no update. I’m going to have to cancel my work this afternoon. Really very disappointing experience.
Still no word at 13.17 :-(
Nothing at 13.51
Wow it’s 14.22 operator can’t locate driver
UPDATE: Litta thanks for your apology. It wasn't great though I can see that you usually do get the job done on time. The guys eventually came at around 3pm and did the job. They were pleasant and helpful. Litta have been apologetic and promised to refund me the £15 I paid for the time slot. Unfortunately as a result of the missed time slot I had to cancel a commitment this afternoon and disappoint 5 people.

2 september 2026
Review zonder uitnodiging
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Antwoord van Litta™ - Waste Removal Service

We're very sorry to hear about your experience. Having to wait around with little to no update, especially having to disrupt your afternoon work plans as a result, must have been incredibly frustrating.

This is not the level of service or communication we aim to provide, and we're sorry that despite booking in good faith based on our positive reviews, this experience fell short of what you rightly expected from us.

Thank you for taking the time to speak with us directly, we really appreciate the opportunity to discuss this properly and are committed to putting things right for you. Kind Regards, Olamide from Litta

Beoordeeld met 2 van de 5 sterren

Had all the info but still managed for fall short

Took pictures. Made list, was charged.
Guys turned up but didn't want to take the metal furniture because "it cost them money to dispose of" so they organized a 3rd party to collect.
3rd party carefully picked through the items they wanted and left the rest. Then the runaround began.
First it was "I'll collect at 3" (same day)
Then it was "sorry but Monday is the soonest"
Then "Definitely Tuesday"
Apparently the items aren't accessible outside my front door. Whilst I'm not there..
The call center guy was fine. General attitude is fine but it just seems that they can't do the job. Shame really.

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Litta™ - Waste Removal Service

We're very sorry to hear about your experience, this certainly isn't the level of service we aim to provide, and we understand how disappointing it must have been.

We did try to reach out to you directly to discuss this further and find a resolution, but unfortunately weren't able to get through. We'd really appreciate the opportunity to properly look into what happened and put this right for you.

Please do get in touch at your earliest convenience, either by email or by calling us on 0203 8680455, and we'll do everything we can to resolve this for you. Kind Regards, Olamide from Litta

Beoordeeld met 5 van de 5 sterren

Excellent service and I'm happy how…

Excellent service and I'm happy how professional they are. I have used them many times, will keep using them.

28 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you so much for your wonderful review, Ruth! It’s fantastic to hear that our professionalism has kept you coming back to us. We truly value your continued trust and look forward to assisting you again in the future.

Kind regards, Jade from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service! Easy to book, track on the app, lovely guys collected the stuff super easy! Would highly recommend!
Thank you!!

28 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you so much for your fantastic review, CH! We're delighted to hear that booking and tracking through the app was straightforward, and that our team made the collection hassle-free. Your recommendation means a great deal to us. Looking forward to assisting you again in the future.

Kind regards, James from LITTA 💚

Beoordeeld met 5 van de 5 sterren

Great Service

I needed old carpet and other stuff removed from my flat. I went onto Litta website, picked my size of collection, booked the date and time and uploaded pictures, all went smoothly. Two gentlemen arrived and very quickly all my items were removed, they were on time, polite, courteous and efficient. I would use they services again and highly recommend.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van Litta™ - Waste Removal Service

Thanks for the great feedback. We’re really happy everything worked out so smoothly.

It’s brilliant to hear you found the website booking simple, from choosing the right collection size to uploading photos and locking in a time that suited you. And on the day, we’re glad the team arrived promptly and got everything cleared quickly while being polite and professional throughout.
We really appreciate the recommendation, and we’d love to help again whenever you need another collection.

Kind regards, Dahnel from Litta 💚

Beoordeeld met 5 van de 5 sterren

Excellent chaps!

The chaps who came to remove my junk were efficient, polite and patient.

The third time I have used LITTA and it has not failed excellence on any aspect of the experience. Thank you!

28 augustus 2026
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Antwoord van Litta™ - Waste Removal Service

Thank you for your fantastic review! We're thrilled to hear our team was efficient, polite, and patient throughout your visits. It means a lot to know we've consistently delivered excellent service for you. We truly appreciate your continued trust in LITTA and look forward to helping you again in the future.

Kind regards, James from LITTA 💚

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