LMC Cars LTD  Reviews 

Have had 2cars from lmc staff are always polite and helpful

Very professional, The best car buying experience I’ve ever had, would definitely recommend

Absolutely exceptional customer service. I was looked after from the first moment I walked in until I drove out with my new car. Will defo recommend!!

Really impressed with the staff at LMC will definitely come back for my next car thank you!

After having my car for 2-2.5 months company comes with conclusion that the car is being misfuelled and is a user error. They take money from you for repairs and then when they can’t repair they put such false allegations on you that it’s a user error, etc. What they said to us was they are waiting for parts and then suddenly that the user error. Such a shame. They think they can fool their customers. I would never advise anyone to buy car from Lmc worst after sales service. They don’t pick up call even during office hours and don’t update properly. When I called they refused to give an update. Worst company to buy car from. They haven’t returned my car. I have been waiting since so long.

This morning we went to view a car at LMC Cars in Upminster.
The service was very professional, Ali the sales rep. was very knowledgeable of all that was asked rand about the add on extras that were available.
After a test run, we purchased the car and will collect later in the week
Thanks Ali, you made my day.

Car was not very well cleaned inside plus it smelt horrible still trying to get rid of disgusting stink .Would I recommend I don't think so would I purchase another car from them definitely not all I can say is before parting with any money check the
vehicle out first on handover day
Parcel shelf was missing I did not notice until I got home only one key my problem by then was I had already paid for car so be careful and double check everything.

Terrible after sales service, no handbook, no cover for the estate car , no fuel when delivered promised full tank, no telephone calls returned all in all one star is generous, car was filthy inside when delivery.

Bought a car and THEN they told me it had no boot cover. Stay away!

Purchased a car and its a disappointment! Do Not but to this company! After sales are useless! After they take your money they dont care anymore!

Great customer service, very efficient and excellent service. Mohamed gave me a lot of options and choice of cars. He helped me to make decisions, Mo helped me to search for a great rate of financing my car. Thank you Mo

Purchased a car through lmc, they were quick to take my deposit but had to wait over a week for the car to be delivered. When the car was delivered there was no locking nuts, no parcel shelf and I had a bold tyre. I contacted the after sales team straight away and they said they would return my call… still waiting for my call back 3 weeks later. When I made a complaint to the finance team about this, Ali contacted me and said that I would need to order the part and they will reimburse me. When I read other people’s reviews and how similar situation happened to them and that they are still waiting for their money back, I contacted them straight away and explained that I am not ordering the part and that they should, I was told they will order this part. I am still waiting 3 weeks later. I have now contacted the ombudsman to go further with my complaint

Great customer service, very helpful and help find the best rate for your monthly, Explained everything about the car and show me more options before making up my mind.
Thank you to Mohammed (Mo)

Firstly may I say I am a Moderator on the Facebook group BIG MOTORING WORLD COMPLAINTS - UNOFFICIAL and also having a bad experience myself with BigMW I understand the lottery buying from a car supermarket can be! I did not read the bad reviews on here regarding this company so as not to bias my decisions when buying from them.

My sister was looking for a car and wanted a Toyota CH-R hybrid of which they had 3. When we arrived it was dark but the car seemed in decent condition and after a jump start my sister test drove it and was happy with it. It was the design specification with Sat-Nav and other extras in metallic black for £15,300 on a 2019. We arranged to pick the car up a few days later as it needed a new battery and a parcel shelf. After leaving a £500 deposit we were not told at the time that a £199 admin fee would be added to the total but as most places add this RIP off fee we let it go. On collection the car was bought round the front of the office and final payment was made by chip and pin. They also taxed the car at my sister's cost. Unfortunately there was no FULL SERVICE HISTORY? only a print out of 2 services the latter carried out by themselves. When we looked around the car in the daylight it did have a few minor marks and scuffs but we accepted it was a used car and she drove home.

Hopefully the used car lottery has been in her favor this time? The car drove home fine with no issues at all!!

The sales people we met were friendly. I made it clear I did not want a hard sell on any extras extended warranty, GardX etc and did not receive any.

My sister is over the moon with the car and as Toyota are a reliable make fingers crossed she will get many years of happy motoring!

I have now read the bad reviews.

We were never pressurized into leaving a 5* review as buyers at BigMW are in fact it was never mentioned.

Thank you to Yusuf for his help today. We got the car we wanted without fuss.

Yusuf was amazing with us choosing the car and helping to apply for the finance. He was constantly in touch giving us any updates and helping to finalise the process. Thanks Yusuf! You are a star! Karoline and Fernanda

Mo was very helpful and knowledgeable, supplied us with a good, clean car, nothing was too much trouble.
Have used LMC for years and will continue to do so. Thanks again 😊

BUYER BEWARE: Do not buy from this Motor Dealership unless you fully check out the details of the car. After purchasing from this Dealership in July 2024, I found that the details of the car were not the same as the details that had been advertised. On asking, I was told that the Advertising Company were using a description for all that type of car and not designated to the car that I was buying. I found the sales person to be very helpful while selling the car, but after the sale, the Company were not as helpful, and I found out that I had not been told the complete truth about the car I had purchased. It seems what they say about not trusting a Car Sales Person is correct. I had some problems with my vehicle and really got no help from LMC, so I contacted my finance Company, which I must say is a good thing to do, at the end of the day, the Finance Company actually own the car until I pay them, and the Finance Company managed to get the answers that I could not, and helped me to get some money back for work I had to do on the car. When I purchased the car, I asked if anything went wrong could I go to a local garage, as LMC were 60 mile away from me, and I was told yes I could do that, but when something went wrong, they were demanding I take the car back to them for works to be done, going back on what they had told me originally. Please check your tyres when looking at a vehicle as 1 of mine should not even have been driven on and another was close behind it, but they are sprayed so look brand new when viewing. Look at the callipers too, mine were all rusted and I have had to have them cleaned down at extra cost to myself. LMC delivered my car to me after not letting me know that I could not purchase it on a Sunday, even though my finance was in place it could not be put through on a Sunday – Why could they not tell me this before I wasted a journey 60 mile going there and 60 mile back, plus having to get someone else to take me there and back, going on a Sunday? When the car was delivered, a friend noticed paint off on the roof – so, please check your roofs before buying. When I drove the car the next day, I noticed a dent in the door handle and a chip in the windscreen, all of which were not there on viewing on the Sunday (this is the money I paid out and my Finance Company retrieved back for me, after LMC refused to do anything unless I took the car back to them) I also asked the Sales person before buying (taking in to account that the sales person was driving the same car I was looking at) if the car had a chain or cambelt, of which I was told belt. On reflection, I wish I had checked myself as I have since found out it is a wet belt which a lot of garages will not touch and I have had to go to a main dealer to have replaced, (also at double the cost of a normal belt). PLEASE CHECK YOUR BELTS AS LMC WILL NOT TELL YOU.
I asked about servicing as the car was advertised with full service history and the Sales person quickly showed me the service history but this was quickly and after buying found out that the car had not had a full service since 2021, again, a cost to me. LMC said they had done an interim service, but after having to ask for the paperwork for this service (no stamp in the service book), could see all they had done was the oil and nothing else.
I may have been naïve when purchasing my car, so, PLEASE CHECK EVERYTHING CLOSELY, as LMC will not tell you the truth about your car.

Purchased car today and looked after by Mo.Extremely helpful nothing to much trouble.
Time will tell, but going on first impressions YES I would recommend.
Very professional company.
Sadly had problems with the key within weeks of purchasing ,even with a warranty they wouldn’t help.For this reason I change to 3 stars.

Fab service was approached by Sean when we arrived at the showroom with a smile and friendly manner. Sean was happy to let us look round a number of cars to find one that suits us, he was informative and knew a good amount about the cars and history of them. We put a deposit down same day! Car is in great condition very happy 😃 Katie and Dom