They are pathetic at service and possibly use substandard equipments. The split system AC they have installed at my place has not been working properly since the time of installation. In spit... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had a great experience with Local Energy Savers! They installed our air conditioning units without any issues. The team arrived on time, was very friendly, and completed the job in a clean and prof... Toon meer
Bedrijf heeft geantwoord
Rhys and guys arrived on time, and presented professionally. Gave me an honest appraisal of the job and worked with supplier to get the best deal for me. All the guys put in solid days work over the... Toon meer
Bedrijf heeft geantwoord
Sam from less deals gave me various options for heat pump. When I had issues with technician, I was able to call him and he had resolved the issues for me. He didn’t just finish up once the deal was d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Local Energy Savers, we specialise in providing residential and commercial heat pumps, air conditioning systems, and solar solutions tailored to your home or business needs. When you upgrade to one of our energy efficient products, not only does your home’s or business' comfort improve but also you save on energy costs and reduce your carbon footprint. With a commitment to exceptional service and sustainable practices, our knowledgeable team is here to guide you through every step, from selection to installation. Improve your comfort and efficiency with Local Energy Savers today!
Contactgegevens
Level 1/678 Victoria Street, Richmond VIC, 3121, Richmond, Australië
- 1300 287 164
- hello@localenergysavers.com.au
- localenergysavers.com.au
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The my switching board power have broke…
The my switching board power have broke no one take responsible. They asked me to. I have a CCTV or evidence.
They installed the unit nicely and not…
They installed the unit nicely and not messy/dusty. The unit works very well.
Very Professional
Very smooth communication and installation process. Installers arrived right on time. Sam was Fantastic and assisted with everything from the get go. Certainly recommended!
They are pathetic at service and…
They are pathetic at service and possibly use substandard equipments.
The split system AC they have installed at my place has not been working properly since the time of installation.
In spite of repeated complaints, they haven't rectified the issue.
Stay away from them.
Manny came out on may 20th and replaced…
Manny came out on may 20th and replaced a switch, everything is working fine now . He was very professional , courteous, and got the job done in a timely manner.
I had a very disappointing experience…
I had a very disappointing experience with this company. They wasted weeks of my time with no communication or follow-up after collecting all my details for a split system installation under the government rebate.
After nearly three weeks of silence, I was contacted again and asked to repeat the same information. I was promised a quotation the same day, but instead was asked to provide even more details, including photos of the existing system and floor plans.
Only after all of this did they come back and say the job was “not doable” due to factors like the property being double-storey and having a flat roof — details that were already evident or should have been assessed much earlier.
This shows a clear lack of organisation, communication, and technical understanding. It felt like a complete waste of time and very unprofessional.
I would not recommend this company to anyone.👎👎👎👎

Antwoord van Local Energy Savers
Great installation and after sale support
I had an excellent experience with both the installation process and the after-sales support. From start to finish, LES team was professional, punctual, and incredibly knowledgeable. The installation itself was smooth and efficient. and the system works perfectly. What really stood out was the after-sales support. The team has been responsive, helpful, and genuinely committed to customer satisfaction. Any questions or minor issues I had were addressed promptly and thoroughly, giving me complete confidence in their service.
First time turning on the AC on a hot…
First time turning on the AC on a hot day, 4 days after it was installed. I used the mode button to switch to cool air, put the degrees to 17. It starts to blow out fan air, not cool air. 4 days later and still doing the same thing.
Been trying to get answer from these guys, no one can give me a straight answer let along when they can come out and fix it.
This is rubbish! How do you guys run a business like this? It's taken this long and I'm still waiting on a response. I don't recommend anyone to sign up.
But when you need something done by me, you call me 3 to 4 times a day till I answer. Meanwhile when I call you guys I'm on the phone for 30mins waiting for someone to pick up.
My first payment is next week and my ac doesn't even work. What a load of crap

Antwoord van Local Energy Savers
STOP calling my mobile number to sell…
STOP calling my mobile number to sell your services.
I am listed on the DNCR. Remove my number from your lists.......
Local Energy Savers went above & beyond with their service
I couldn’t be happier with the service from Local Energy Savers! From start to finish, the entire experience was smooth, quick, and completely stress-free. The team truly went above and beyond, and it shows in every part of their work.
The staff were incredibly friendly, professional, and knowledgeable, making everything easy to understand. The installation team were absolute troopers, working through extreme heat without complaint and still maintaining the highest level of professionalism. They got everything done fast, efficiently, and to a very high standard.
What really stood out was the care they took after the install, they made sure the area was left clean and tidy, took the time to walk us through how to use the systems, and answered all our questions patiently. You could tell they genuinely care about their customers and take pride in their work.
If you’re looking for a company that delivers outstanding service, professionalism, and quality results, I would recommend Local Energy Savers 100000%. Absolutely fantastic experience — thank you to the entire team! 🙌⚡️
Very happy with the installation.
Local Energy made the organising of the reverse cycle airconditioning very easy with no stress. The installation was done on time and all rubbish taken away. The system and price was great.
Professional installation
The installation was undertaken by a professional company. We are happy with the savings we are getting vs old gas heating system. Daniel at LES was very helpful.
Responsive team through install process…
Unlike other the sales person was responsive and made sure the installation goes as explained during sales process.
Happy with install the head unit wall and floor was all left clean
The workmen were very polite and…
The workmen were very polite and respectful . They explained the oroceedure and told me when electricity needed to be cut so I had noticed. Would welcome these guys again.
The installers have done a great job.
The installers have done a great job.
As we have split level with a double story section, it was a very difficult install.
The results at the end of the day was magic we could not be happier with the team and commend them on the work in the cleanup they did afterwards.
I can recommend them without hesitation
Very friendly and knowledgeable…
Very friendly and knowledgeable installers
Very competitive pricing and quick service
Great team
Great team of installers, very professional and heating system is amazing compared to old unit
The guys installing the split system…
The guys installing the split system did a great job no fuss. Showed up on time and did the job within the time they said. Using my rinnai split system is easy to navigate but the first day I had to turn it off and on 3 times before it started once the letters df came up on display I’m guessing it meant default so not sure about the system yet
I am very disappointed with the…
I am very disappointed with the approach and attitude of the installers. Despite initially confirming that the existing air conditioner would be removed — and including the associated cost in the invoice — the task was not completed. When questioned, the installers claimed they did not have time to do it, later changed their explanation, increased the price, and said the removal would be done in two weeks with additional $400. I have not received any follow-up or communication.
This lack of follow-through and shifting of responsibilities is unprofessional, and the overall behavior of the installers has been unsatisfactory.

Antwoord van Local Energy Savers
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







