Voltxenergy Reviews 3

I’m sharing this so others are aware of my experience, as resolving this has been far from straightforward and quite disappointing.
The install was originally booked for a Friday, which was cancelled at short notice and moved to Saturday. I was told to expect a 4–6 hour job starting at 8:00am. Instead, the installers arrived nearly four hours late with no real communication or apology, and the job dragged on for around 12 hours, finishing after 10:00pm.
This caused significant disruption — I had to cut short a morning appointment to meet the team, and later leave my wife’s birthday after neighbours raised concerns about work continuing late into the evening.
Communication on site was also difficult, with installers relying on phone voice translators, which was concerning given the electrical nature of the work.
More importantly, the installation was not completed correctly, leaving key areas of my home without power overnight. The electricians returned the next afternoon, and it took several more hours to complete.
I’ve requested compliance certificates to confirm the work meets Australian standards, however only an unsigned copy has been provided. Commissioning was also handled poorly (completed over the phone), and the system still doesn’t appear to be operating correctly. I’ve asked for assistance and received no response.
Overall, this has not been handled to an acceptable standard.

Absolutely dreadful company to deal with so frustrating definitely think twice before doing business with them the communication is next to zero. My experience has been very negative I wish I never started with them. I eventually got installation but would not recommend them. This is a 2026 install FYI.

We ordered a VoltX Energy solar battery in early September 2025. At the time, we were promised installation in early December 2025. This got pushed back to January 2026 and then to February 2026. In February 2026, we were given, one after the other, three different install dates and times. Every time, simply no one ever turned up at the agreed dates and times. When you follow up (which is hard, because they don't usually just respond on the phone even if you wait for a long time), you get an excuse ("emergency"). Meanwhile, the significant Australian subsidies for solar batteries are running out.
This company is either incompetent or a scam; eitehr way, it should not have a business licence.