Localgrapher.com Reviews 

92
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Everything went great, and I just wanted to let you know the client is absolutely thrilled with the experience. He's actually really excited about the photo of him driving the boat - it turned out to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Alexandros was on time and did a very nice job working with our family. He was both warm and efficient. Thank you!

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

We had our photoshoot in Hurghada, Egypt. Everything started fine, booked easy and Svetlana was nice and collaborative. We got disappointed in the final result as these were not edited - dark faces, P... Toon meer

Beoordeeld met 5 van de 5 sterren

Ibrahim was absolutely amazing to work with! The photos turned out incredible. I couldn’t be happier with how they came out. He was professional, responsive, and right on time. What impressed me most... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Touroperator
  2. ook in
  3. Reisbureau

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Book a vacation and local photographer wherever you travel. Let your experiences from your next family holiday, anniversary, honeymoon or engagement last forever. Book your vacation and local photographer now.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

92 reviews

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4,5

Alle reviews

(92)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Irresponsible behavior

ENGLISH
Regardless of the quality of their work, an irresponsible photographer could potentially ruin an important occasion. For this reason, a wise and trustworthy photographer is professional and responsible from the onset.

I reached out via email to enquire about a photo shoot. She asked for more details and I provided them. She promised to provide a quote by the end of the day and did not. Three days later, I followed up and she again promised a quote by the end of the day. It is now the following morning and the promised quote is not in “in box” or “spam”.

I was lucky to discover this provider’s inability to do what she promises before commissioning her, thereby avoiding potential frustration and annoyance. My experience serves as a warning to those of you considering her.

ESPANOL
Independientemente de la calidad de su trabajo, un fotógrafo irresponsable podría arruinar una ocasión importante. Por esta razón, un fotógrafo sabio y confiable es profesional y responsable desde el principio.

Me comuniqué por correo electrónico para preguntar sobre una sesión de fotos. Ella pidió más detalles y se los proporcioné. Prometió proporcionar una cotización al final del día y no lo hizo. Tres días después, hice un seguimiento y ella nuevamente prometió cotizar al final del día. Ahora es la mañana siguiente y la cotización prometida no está en “la casilla” ni en “spam”.

Tuve la suerte de descubrir la incapacidad de este proveedor para hacer lo que promete antes de contratarlo, evitando así posibles frustraciones y molestias. Mi experiencia sirve como advertencia para aquellos que la estén considerando.

24 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I booked photoshoot on Malta

I booked photoshoot on Malta. Our photographer was really great and the photoshoot was smooth and really fun experience. LC send us photos after 4 days of the shoot and they all look so great we buy much more than in the package.

30 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Special and memorable!

We are so fortunate to have been paired up with Roberta Marino. She was the kindest, most patient and collaborative to work with. Roberta made our engagement so beautiful and made us feel so special on the day. She gave us ideas of how to pose and where to take the photos, guiding us throughout with her expertise. We are forever grateful and would highly recommend Roberta as well as Localgrapher to everyone. Thank you!

6 september 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Great photos, disappointing customer service

The photoshoot went well. However, the communication afterwards with Localgrapher was awful. They did not keep their promise of getting me the photos within 4 business days. I had to actively keep sending them emails about where my photos were. After 8 days, I finally received them. Got no excuse or whatsoever, only 4 extra photos. Luckily, the photos were really nice. I was, however, quite disappointed in their customer service.

29 april 2023
Review zonder uitnodiging
Logo Localgrapher.com

Antwoord van Localgrapher.com

Hi there! We are very sorry for the delay of the photo delivery. We've already talked to our photographer about this and will make sure it doesn't happen again.

Beoordeeld met 5 van de 5 sterren

Priceless family memories in Lucca, IT

While on a family vacation in Lucca, Italy I decided to schedule a photo shoot since the large group is so seldom together. We had a wonderful experience with our photographers and had lots of fun during the time we spent. Tragically, later that day my father passed away suddenly. I will never treasure anything more than the wonderful photos from that morning. If you’re on the fence about booking, just do it. I knew we would be so glad that we took the opportunity some day…I just didn’t realize how soon some day would be. Capture the memories.

22 maart 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Booked a photoshoot in Tenerife and the…

Booked a photoshoot in Tenerife and the communication with the photographer was awesome. Unfortunately the location she chose, the pictures , overall visibility of the pictures is not what I expected. I felt like i lost my money and wasted my time. Unfortunately the photographer is awesome in personality.

14 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

they have stupid agent who are…

they have stupid agent who are ineffective communicators.
I have chosen a photograph located in spain and the agent contacting me from Philippines, does that make sense!!
I have been waiting hours for response regarding the availability.
they have no system to let the client get in touch with the photographer, cuz they are affraid of not getting their share, work on a good system.
unfortunately my destination has no photographs on Airbnb

3 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Booking number 142762

Booking number 142762! The company has taken my deposit knowing that the photographer I have chosen was not available for the date booked. It’s been a week since I’m trying to get my deposit refunded into my account! Shame on you

14 april 2022
Review zonder uitnodiging
Logo Localgrapher.com

Antwoord van Localgrapher.com

Hi there!

First of all, let me apologize for any inconvenience caused from our side. Unfortunately, some of our photographers have not yet resumed their work due to the pandemic which, is in some cases, is not communicated on time to us. I’m truly sorry that we couldn’t get in touch with the photographer that you’ve chosen for your vacation photoshoot on time and for all the troubles that you’ve gone through due to this issue.

As far as I’m concerned, you’ve already received your refund and I hope that you’ll enjoy your vacation in spite of this hickup. In case you decide to resume your booking with some other Localgrapher from our portfolio, please do not hesitate to get back in touch.

Best wishes and safe travels!
Ivana from Localgrapher

Beoordeeld met 5 van de 5 sterren

Elina beautifully captured our Eze, France wedding!

Elina is an AMAZING photographer. We chose her for our wedding shoot in Eze, France (near Nice) at Chateau Eza, and I can't say enough great things about her and her work. She was communicative, punctual, fun, and did the most excellent job of capturing our natural emotions (NOT an easy feat w/me). My family and I have never been photogenic, and this may be the first set of photos where we all look amazing. Elina really put us at ease and did all the heavy lifting of arranging the groups we wanted photographed while also catching candid moments. She also captured the natural light beautifully. I am in awe of her work. I wish she could take ALL of our photos. Thank you, Elina!!!!

20 september 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Stay away, book direct, sham operation!

Do not use. Do not hire. Hire photographer directly and research photographer in specific area. I hired through this website for a surprise engagement shoot. They connected me with the photographer and he was great, on the day of. I then asked for a couple of photos to be sent the night of, so we could share on social media because that is what you do, and the company refused. They said there is a mandatory 4 day waiting period to receive photos. If I had known that, we would have had photos taken on our phone. A 4 day wait… For an engagement photo shoot?! What kind of shady operation does that. Finally 4 days later, they still have not sent the photos. I am still without engagement photos, after having paid in full, paying the photographers expenses, and tipping. Stay away, far far away. Michelle Pichova is the person that handled my booking. Stay away.

26 augustus 2021
Review zonder uitnodiging
Logo Localgrapher.com

Antwoord van Localgrapher.com

Dear Oliver,

First of all, we’d love to congratulate you on your engagement!

We are really sorry to hear that your experience with us has not met your expectations. All our local photographers are here to make your special day even more beautiful and create exceptional memories that will last forever. This whole process does not include just the photoshoot itself but also from the post-editorial work of the photographer, who has many times more sessions during the day, to gallery creators to our Customer Care team who at the end of the day delivers the final product to you. This, however, is a whole process which takes, in our case, 4 business days, and we mention it on the website and throughout the process of booking transparently.

We’re really sorry that our product didn’t align with the expectations though. As far as we know, our Booking team has already shared your pictures with you and we hope that you at least like how the photoshoot turned out - we loved your engagement story so much!

Best wishes,
Localgrapher team

Beoordeeld met 5 van de 5 sterren

10/10

I highly recommend booking a photoshoot with Mr. Huseyin! He was punctual, friendly, helpful, and most definitely a professional. The pictures turned out to be so beautiful. The memories will last forever, and I can safely say that it was the highlight of my trip.

23 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friend Photo Shoot!

My friends and I enjoyed a photo shoot with Fernando Gomez Mancera in Puero Vallarta, Mexico on February 21st, 2020. Fernando helped choose the perfect spots to capture our best selves in the colorful town of Bucerias. His demeanor was friendly and professional - I would highly recommend this type of experience for those traveling to the area. Remembering such a special trip with my closest friends in the form of beautiful pictures is an invaluable gift!

19 maart 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They turned to a scam

I hire them for a wedding photo session in Hong Kong the first week of January. Two days later photographer said she cannot do the session because she had another session. I canceled and it’s been already a month without getting my money back. Only excuses and excuses. DISAPPOINTED

5 februari 2020
Review zonder uitnodiging
Logo Localgrapher.com

Antwoord van Localgrapher.com

Hi Didem,
We are terribly sorry for all the errors which have occurred. This is completely our fault! Our financial department made a mistake. It all should be fixed now, meaning your refund is on the way together with compensation for all the troubles.

Beoordeeld met 5 van de 5 sterren

Awesome service

Great service . Online personnel responded so fast . Easy to talk and very professional . Alain who’s our photographer is so nice and awesome .

15 september 2019
Review zonder uitnodiging
Logo Localgrapher.com

Antwoord van Localgrapher.com

Hi there!
Thanks a lot for writing this review for us. It makes us very happy to see that you enjoyed your photo session with Alain.

All the best,
team Localgrapher

Beoordeeld met 5 van de 5 sterren

Highly recommend

Highly recommend! great work ! it was an very special experience to take fotos at this amazing place near Cascaes with Tit. He found a magic place in a beautiful evening sunlight... I’m very happy with my pictures 😊

12 september 2019
Review zonder uitnodiging
Logo Localgrapher.com

Antwoord van Localgrapher.com

Hi Karin,
Thank you very much for your review! We are thrilled to see that you enjoyed your photo session with us!

All the best,
team Localgrapher

Beoordeeld met 4 van de 5 sterren

Secret Proposal

I was a little hesitant at first as I had never heard or used Localgrapher before, but from the start they were really helpful. They arranged a photographer 'Mimmo' who contacted me to talk about the plans I had to propose, locations/timings etc.
On the day, and as previously arranged i proposed and Mimmo captured it. Immediately after we had further pictures taken to capture the surroundings.
Once we were back home the pictures were sent and we picked our favourites - The whole process from start to finish was great and i would recommend Localgrapher and furthermore Mimmo if you are in the Amalfi coast area. Thanks again.

5 augustus 2019
Review zonder uitnodiging
Logo Localgrapher.com

Antwoord van Localgrapher.com

Hello there! Thank you for leaving your review for us. It is enjoyable to hear that you would recommend Localgrapher to other potential clients of ours!

Thank you again, ​and have a great day!
team Localgrapher

Beoordeeld met 5 van de 5 sterren

Excellent as always

Excellent as always. Such a good responsible team work.

30 juni 2019
Review zonder uitnodiging
Logo Localgrapher.com

Antwoord van Localgrapher.com

Hello Srinath,
Thank you for your review! Our cheeks are blushing!

All the best,
team Localgrapher

Beoordeeld met 5 van de 5 sterren

I am super happy with Localgrapher…

I am super happy with Localgrapher server. The quality of photos are amazing

5 juni 2019
Review zonder uitnodiging
Logo Localgrapher.com

Antwoord van Localgrapher.com

Hello Klant!
Thank you for leaving the 5* review for us! We highly appreciate it.
Hope to see you again on your next travels!

Best,
team Localgrapher

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