Locate A Phone Reviews 

564
TrustScore 3.5 uit 5

3,5

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Beoordeeld met 5 van de 5 sterren

Phenomenal results! My phone had been stolen within seconds of my back being turned. I could not remember my information for the standard phone location, but I was able to turn my phone on and continu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Android phone dropped on the ground as I got into an Uber at DFW airport. The feature that secures the phone but allows calls to a number you specify is really effective. I used my wife's phone # an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Signing up and paying was very easy but I still have not found the phone. They were supposed to send me an email with a map and specific location details but I still have not received that. I only had... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Notvgoid service and charge a lot bad promotion do not take its all about getting your money ,increasing costs without your awareness

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Telefoon- en internetdienst

Over Locate A Phone

Geschreven door het bedrijf

Use the tools at LocateAPhone.com to help find the location of a lost or stolen mobile phone. We have tools and instructions for how to find both iPhones and Android phones.

Locate A Phone is a charged service, with a 50c trial for 24 hours, then $39.95/month thereafter.

Accounts can be cancelled at any time, simply visit the Settings page when logged in. Contact our helpful customer services team if you have any issues at all.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

564 reviews

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4 sterren
3 sterren
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3,5

Alle reviews

(564)

75 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great app

This is awesome. Really great and user friendly

24 november 2025
Logo Locate A Phone

Antwoord van Locate A Phone

Dear Will,

Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!

Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://locateaphone.com/contact-us.

Warm regards,

Ana

Beoordeeld met 1 van de 5 sterren

Scam charges fraudulent company

I paid for 2 searches I am now being charged for a monthly amount I have disputed these charges and now keep no money in the account. I have emailed for help but to na avail. How do I opt out of this bloody scam. It comes up email address unknown. How do I stop you what do I need to do. Rubbish scam company do not trust

17 november 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Dear Eunice,

We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.

Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://locateaphone.com/contact-us.

Warm regards,

Kristen

Beoordeeld met 3 van de 5 sterren

still can't find my phone in my own…

still can't find my phone in my own house

16 november 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Dear Pat Romanello,

We are sorry to hear that your experience with us has been difficult. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.

Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://locateaphone.com/contact-us.

Warm regards,

Ana

Beoordeeld met 3 van de 5 sterren

I still do not know how to locate my…

I still do not know how to locate my phone!

13 november 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Dear Winifred Findley,

I hope this response finds you well.

I am sorry to hear that your experience with us has been difficult, we do try to make the service information and costs as clear as possible. We wish to inform you that we are a legitimate and fully functioning service.

Please don't hesitate to reach out to us directly so we can help you with your query, simply by confirming the credentials of the ac-count in question. You can find us at the following link: https://locateaphone.com/help/contact/.

Regards,

Charise

Beoordeeld met 5 van de 5 sterren

gooooooood

gooooooood

8 november 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Hello Jamie,

Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!

Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://locateaphone.com/contact-us.

Warm regards,

Kristen

Beoordeeld met 4 van de 5 sterren

easy

easy
hope this works

2 november 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Hi Sir/Madam,

Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!

Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://locateaphone.com/contact-us.

Warm Regards,

Kristen

Beoordeeld met 5 van de 5 sterren

Don't know yet because your company has…Product First

Don't know yet because your company has the survey first.

30 oktober 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Dear Denise Hodges,

Thank you for taking the time to post a review.

Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://locateaphone.com/contact-us.

Warm regards,

Ana

Beoordeeld met 1 van de 5 sterren

Scam artists!

Scam artists!! Tried to cancel numerous times in the first 24-48 hrs. Now they charged 49.99 on my card. Still cannot cancel. when you try to chat, that doesn't work either. cannot find a phone number! BEWARE!!!

26 oktober 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Hello David West,

We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.

Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://locateaphone.com/contact-us.

Warm regards,

Kristen

Beoordeeld met 4 van de 5 sterren

Easy to understand

Easy to understand

26 oktober 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Dear Leslie Kimble,

Thank you for taking the time to post a review.

Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://locateaphone.com/contact-us.

Warm regards,

Ana

Beoordeeld met 1 van de 5 sterren

I cancelled once when talking to…

I cancelled once when talking to someone on the phone and now they are trying to take money out again after cancelling. There cancel email doesn't work either. When I try to log in it says my account doesn't exist but they are charging me.

21 oktober 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Hi Aaron,

We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.

Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://locateaphone.com/contact-us.

Warm Regards,

Kristen

Beoordeeld met 3 van de 5 sterren

I still don't know where my phone is.

I still don't know where my phone is.

12 oktober 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Hi Jane,

We are sorry to hear that you still don't know where your phone is. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.

Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://locateaphone.com/contact-us.

Warm regards,

Kristen

Beoordeeld met 5 van de 5 sterren

easy to register

12 oktober 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Hi Shappy,

Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!

Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://locateaphone.com/contact-us.

Warm regards,

Kristen

Beoordeeld met 3 van de 5 sterren

I still don't know where the phone is!

Signing up and paying was very easy but I still have not found the phone. They were supposed to send me an email with a map and specific location details but I still have not received that. I only had to pay 50 cents for the service but using it is too confusing.

5 oktober 2024
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Hi Loretta Glaser,

We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.

Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://locateaphone.com/contact-us.

Warm regards,

Kristen

Beoordeeld met 5 van de 5 sterren

Good service

Good service

10 mei 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Dear Zack,

I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!

Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://locateaphone.com/help/contact/.

Regards,

Charise

Beoordeeld met 1 van de 5 sterren

Company is a Fraud with Fraudulent Billing Practices

If I could give zero stars, I would. This company is operating under multiple names—LocatePhone and TrackerCellPhone—and their practices are highly suspicious. Despite changing my card number several times, they continued to charge me and even succeeded in processing payments a few times. I’m not sure if this is part of a subscription plan, but the fact that they are able to keep bypassing my card changes is alarming. Avoid this company at all costs.

15 augustus 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Dear Cam,

We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.

Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://locateaphone.com/contact-us.

Warm Regards

Kristen

Beoordeeld met 1 van de 5 sterren

ELIMINAR SUSCRIPCION…

busque servicios por intenet donde locateanyphone lo ofrece, dan 24 horas para desistirse, ya me han cobrado 4 meses, nunca ocupe este servicio, les envio email para que me den de baja la suscripcion y no responden, me dicen que ingrese a la plataforma con mi clave para eliminar la suscripcion y ni siquiera me tienen registrado.Es una ESTAFA????......por lo que veo en comentarios

4 september 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Estimado Claudio Fernández Vergara,

Espero que esta respuesta le sea útil.

Lamento que su experiencia con nosotros haya sido difícil. Nos esforzamos por brindar la información y los costos del servicio lo más claros posible. Le informamos que ofrecemos un servicio legítimo y en pleno funcionamiento.

No dude en contactarnos directamente para que podamos ayudarle con su consulta; simplemente confirme las credenciales de su cuenta. Puede encontrarnos en el siguiente enlace: https://locateaphone.com/help/contact/.

Atentamente,

Charise

Beoordeeld met 1 van de 5 sterren

Totaler Betrug !!!!!!!!!

Totaler Betrug !!!!!!!!!
Habe Testversion gebucht und gleich wieder gekündigt . Trotzdem wurde mir ein Abo (45,98) abgebucht !
Abgesehen davon gibt es für die eine Anfrage des Standortes auch nach 24 Stunden kein Ergebnis.

5 september 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Sehr geehrter Steffen Kleinsteuber,

Ich hoffe, es geht Ihnen gut.

Es tut mir leid, dass Sie mit uns Schwierigkeiten hatten. Wir bemühen uns, die Serviceinformationen und Kosten so transparent wie möglich zu gestalten. Wir möchten Sie darüber informieren, dass wir ein seriöser und voll funktionsfähiger Dienst sind.

Bitte zögern Sie nicht, uns direkt zu kontaktieren, damit wir Ihnen bei Ihrer Anfrage helfen können. Bestätigen Sie dazu einfach die Zugangsdaten des betreffenden Kontos. Sie finden uns unter folgendem Link: https://locateaphone.com/help/contact/.

Mit freundlichen Grüßen

Charise

Beoordeeld met 1 van de 5 sterren

Disftutar con el dinero!!@

Disftutar con el dinero!!@
Que os vaya bien y disfrutar con los 40 eur mensuales que robais a muchas personas cada mes,y una duda me explicais esos 40 eur segun vodotros para que sirve por favor 40 eur ,ladtones

24 augustus 2025
Review zonder uitnodiging
Logo Locate A Phone

Antwoord van Locate A Phone

Estimado Jose,

Espero que esta respuesta le sea útil.

Lamento que su experiencia con nosotros haya sido difícil. Nos esforzamos por ofrecer la información y los costos del servicio lo más claros posible. Le informamos que ofrecemos un servicio legítimo y en pleno funcionamiento.

No dude en contactarnos directamente para que podamos ayudarle con su consulta; simplemente confirme las credenciales de la cuenta en cuestión. Puede encontrarnos en el siguiente enlace: https://locateaphone.com/help/contact/.

Atentamente,

Charise

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