Locauto staff in Florence were really helpful and picking up the car was really smooth and nice experience. Returning the car on Bologna were fast, but we were not sure was everything ok. or should w... Toon meer
Bedrijf heeft geantwoord
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The staff at the counter and garage was very helpful, explaining everything even how to use toll booths, how to enter the city, etc.., in general very organized. Didn't like too much the return rout... Toon meer
Bedrijf heeft geantwoord
In tutta la mia vita non ho noleggiato alcuna autovettura questa e stata la prima volta. In merito devo dire con grande sincerità che sono rimasto molto ma molto contentissimo dell'auto consegnata una... Toon meer
Bedrijf heeft geantwoord
Top service and very friendly personal. Especially at the car Rental station in Firenze City. Everything has been prepared for me when picking up my car. Also, the availability of the Call Center is v... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Presso l'ufficio Locauto Rent di Via Maso Finiguerra, 31/R potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. L'Ufficio di noleggio non è dotato di key box, ma è possibile la riconsegna fuori orario fino alle ore 02.00 presso l'adiacente Garage Excelsior (Via Palazzolo, 94). Accesso ZTL free. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contactgegevens
Via Maso Finiguerra, 31R, 50123, Firenze, Firenze / Toscana, Italië
- +39 0243020419
Unisciti a MyLocauto Friends
4,6
Uitstekend
1K reviews
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Excelente atencion
Excelente atencion, me ofrecieron un upgrade sin cargo y llame telefonicamente y me atendieron rapidamente para enviarme el contrato por mail ya que no me habia llegado. Excelente todo!!. Sin secretos
15 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
I booked an Opel Corsa or something…
I booked an Opel Corsa or something similar and got a new Jeep Avengers with 2000 km on board. Very serious company, I didn't pay warranty or full insurance.
26 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Servizio veloce e professionale
Servizio veloce e professionale. Macchina in perfetto stato. In sintesi tutto ok
23 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Grazie! Queste parole sono la benzina per andare sempre più forte. Alla prossima! Roberta
Overall
Overall, we are extremely satisfied with the company. That's why we choose Locauto every time. But this time we were a bit disappointed. We had chosen a Toyota Aigo, but we got a Fiat Panda without air conditioning. The trip was unpleasant. We didn't read anywhere that the car would be without air conditioning. Otherwise, the employees are great. I hope we won't be disappointed again, I hope it was a misunderstanding, not practice. We would choose Locauto again, but much more carefully.
22 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Dear Ivanova,thank you for sharing your experience with Locauto and giving us the opportunity to explain.First of all, we are glad that you appreciated our staff's behaviour.
We want to reassure you that usually, we provide our customers with a free upgrade in case the reserved category is not available. In your specific case, the Panda was an upgrade. We are sorry if the car didn't meet your expectations this time. Please note that every car has air conditioning.
We thank you for your review and we will discuss it with the relevant department to ensure it remains an isolated case.
We hope to welcome you back soon.Elisa
Easy check in
Easy check in. Upgraded to a bit bigger car that had a GPS system that we requested and paid for.
20 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Tudo impecável
O check in online foi perfeito para levantar logo o carro na garagem sem perder tempo. A entrega do carro também foi muito rápida e simples.
O carro era um Fiat Panda que tinha sido um pouco maltratado por anteriores clientes, mas portou-se bem, e deu para fazer a roadtrip pela Toscana.
16 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Dear Peter,thank you for sharing your experience with Locauto.We are delighted to hear that you enjoyed our service.
Please note that due to their central location, offices near stations and downtown areas often have tighter parking restrictions and smaller spaces. We understand the inconvenience this may cause and thank you for your understanding.
We hope to welcome you back in the future.Chiara
Die Dame
Die Dame, die den Mietvertrag bei Abholung in Florenz ausgearbeitet hat, hatte erhebliche "Multitasking Fähigkeiten", und blieb trotz vollem Geschäft in der Dienstleistung freundlich und cool. Selten sowas!!
13 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Hello, so glad you enjoyed the trip with us, Fabio
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Grazie! Queste parole sono la benzina per andare sempre più forte. Alla prossima! Roberta
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Location simple et efficace
Location simple et efficace! Nous avons été très bien reçu et renseigné à notre arrivée pour récupérer la voiture et également au moment de le déposer au retour.
11 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
It was quick and easy at the check in…
It was quick and easy at the check in counter and getting the car. They went over the car details with us and getting back.
11 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Rapidez en el trámite
Rapidez en el trámite. Automóvil en buen estado. Amabilidad del personal.
17 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Many thanks, see you soon! Erika
From registering to pickup and drop…
From registering to pickup and drop off, everything went smoothly. Car was clean and ready in time. Instruction to bring it back through ZTL was very clear.
16 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
CORTESIA CORDIALITA' E AFFIDABILITA'
8 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
Grazie! È anche attraverso queste belle recensioni che cresciamo ogni giorno! A presto, Enrico
The car was great
The car was great! A brand new Peugeot. The agents were friendly, kind and efficient. Directions were clear. I highly recommend this car rental agency.
14 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Antwoord van Locauto Group - Firenze Borgo Ognissanti
We are so happy about your all-out stressless experience. Lucrezia
Praticidade e agilidade no atendimento.
6 mei 2026
Antwoord van Locauto Group - Firenze Borgo Ognissanti
We are so happy about your all-out stressless experience. Lucrezia
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