Lochs & Glens Reviews 6.121

The hotel and food was excellent. Staff very helpful and friendly. More time needed at kelvinogrove museum it was inspiring. All trips very good and the driver, Tom, very good. Will definitely be booking again. Thank you for a brilliant holiday 😀

Coach driver lizzie was brilliant hotel lovely and all the staff friendly and because I have a dairy problem the cheff really look after me deffently 5 star for me

Was very impressed by the welcome from all members of staff within the Fort William Hotel family & drivers.
First impressions of the hotel were amazing.
Rooms were ideal for our stay & very clean.
Plenty of choice for food at every sitting.
Coach driver Tracey was very knowledgeable & great fun.

Disappointed that certain elements on the itinerary were not possible before we arrived yet nothing else put in place.

Journey home was hard going but mostly due to clock time change 😞

Everything about the holiday was good,Food was great ,Steve the driver was excellent,lovely town too.Although we we’re looking forward to an open fire .

very friendly staff in hotel and very helpful and driver very good has well cannot complain about anything and food was very good has well you was looked after very well by the staff and driver

This was a super holiday. A superb hotel in a wonderful location. Lovely staff, who couldn't do enough for you and breathtaking scenery.

Everything is organised so well, hotels are really nice and comfortable, itineraries good, food good nothing to complain about at all

Professional friendly and helpful drivers throughout as were the hotel staff, wonderful excursions giving great opportunities to enjoy the stunning scenery, food in the hotel was excellent too great value for money and wonderful experience from start to finish.

Hotel excellent, as with the staff and food, and rooms.
Good entertainment in the evening.
Felt Dunoon was a waste of time, a lot of shops closed.
Would like more free time at the hotel, felt rushed a lot of the time,got back from trip, just enough time to get changed for dinner, rushed breakfast to get on the coach in the morning.

Holiday was first class - very impressed,

Staff in the hotel could not have been more helpful.

A well organised trip with friendly and efficient staff.
Lovely hotel with excellent views from both front and back aspects. Comfortable and well equipped room.

My wife and I had a fab time at: The Highland Hotel, in Fort William for a 5 night stay in April 2026.
Loch & Glens own the Hotels and the coach transport and have a finely tuned seamless process - Transport was timely and comfortable - Hotel was well presented, comfortable and clean - Dinning was adequate with tasty choices for both breakfast and the evening meal - Evening entertainment was pleasant.
Lochs & Glens main asset is their staff, hotel and drivers alike, they were all absolutely fabulous!

Excellent Hotel and Driver Food good location excellent

Had a 5 day trip to Scotland. Stayed at the Ardgarten Hotel. Driver Tom was amazing, very helpful, was very knowledgeable about the places we visited, great people person skills. Hotel was beautiful, beautiful views, very scenic setting. Staff were very helpful and polite, Hotel was stunning and very clean. Food was of a good standard. Great value for money.

The staff are brilliant. Rooms and facilities were lovely and clean. Towels changed daily and beds made.

The food is good and able to ask for substitutions.

Thoroughly enjoyed our Lochs and Glens holiday at the Inversnaid hotel. The location of the hotel is stunning, the hotel itself is beautiful and the staff were great. My only criticism with the hotel was the quality of the food at some of the meals was quite poor (we left feedback at the hotel to this effect). Overall though the food was adequate. There was an issue with our coach on the outbound journey which was resolved quickly and Roddy our coach driver was superb.

A lovely holiday, just a shame that the ferry to the hotel could not run due to the weather, it made the coach trips every day 3 hours longer every day.

Holiday was very good value, would recommend the company.Our room was very clean, with a fantastic view. The food generally was good but was let down by some dishes, mainly the fish pie, the service was too in our faces, staff was very polite but feel their training could be tweaked.

Poor excursions with too much time on coach and except for Blair castle it was all shops, One day a lot were closed.
Food was good, rooms clean and comfortable. Staff in restaurant were unorganised. Entertainment was average except for garry who was excellent. Coach driver was good