**editing review as I got my refund processed quickly. Not sure what’s happening to my content and buildings insurance premium. I took out insurance in February and paid in advance for 12 months.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Locket is an insurer that understands the benefit of smart technology to keep your home safe and provides a discount for doing so. They are very responsive, have an app that can get you further disco... Toon meer
Bedrijf heeft geantwoord
So far so good. Insurance cover hasn't even started yet so not needed to make a claim or anything tricky like that. However cover was a good price and the app seems very well built and intuitive. Nice... Toon meer
Bedrijf heeft geantwoord
I can't really give an honest review as the Home Insurance policy I've purchased doesn't kick in until 24/4/22. However, the buying part was very straightforward and clear. The price I paid won ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Love it? Locket. Use smart technology to protect the things you love and we’ll give you a fairer price on your home insurance. (Previously Hiro)
Contactgegevens
5 Jardine House, Bessborough Road,, HA1 3EX, Harrow, Verenigd Koninkrijk
- hi@locket.insure
- locket.insure
4,5
Uitstekend
304 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Locket Insurance are a breath of fresh air!
Locket Insurance are a breath of fresh air! I make use of so much technology in my house which is there for my convenience as well as security. It’s great to have an insurance company who actually know what the latest tech is, what it does and how it helps. I’ve invested in a smart lock on the back of knowing it would reduce my insurance premium! Been with them for a few months now and thankfully not had to use them but they do give me confidence should I ever need them they’ll be there.
11 augustus 2022
Review zonder uitnodiging
Antwoord van Locket
We love the techs.
Thanks Kevin, hopefully you won't have to make a claim, but if you do, we'll be here!
Locket- Great service and price
Locket is an insurer that understands the benefit of smart technology to keep your home safe and provides a discount for doing so.
They are very responsive, have an app that can get you further discounts on smart tech (cameras, alarms, etc.) and are pleasant to deal with. Something that is rare to be able to say about insurance companies nowadays.
11 augustus 2022
Review zonder uitnodiging
Antwoord van Locket
Stuart, what a pleasant review - thank you!
We truly do value you and your home, which is why we give discounts on protective smart tech through our Smart Store (not to mention, discounts off your premium!). If there are any devices you find are missing to add to your policy, just contact us and we'll get your device reviewed and (potentially) added to our approved list.
You came out as the lowest quote and to…
You came out as the lowest quote and to my surprise you were still offering what I need from my insurance.
I like the fact that everything is on line to safe costs.
17 juli 2022
Antwoord van Locket
Hey Willem, thank you for the review. We're pleased to hear that you're a fan of our digital-first approach!
Antwoord van Locket
Thanks for the review Gareth, and welcome to Locket!
Great company
Great company, excellent prices, site easy to navigate, saved £200 this year on like for like quote for house insurance. Thanks.
13 juli 2022
Antwoord van Locket
Great review. Thank YOU, Brenda! Welcome to Locket.
If you thought our website was easy to navigate, download our app and easily manage your policy on your mobile - you can also find your unique referral code in the app, where you and the person you refer both win prizes!
Great company to deal with
Great company to deal with. Everything made easy online. competitive cost wise.
12 juli 2022
Antwoord van Locket
"Great, easy and competitive."
How kind of you, Said - thank you and welcome!
Cheapest for my home insurance
Cheapest for my home insurance. The app seems handy enough to use.
9 juli 2022
Antwoord van Locket
Welcome on board, Peter!
Don't forget to check out your referral code in the app - give it to a friend and you both win a Mystery prize when they join Locket!
Actually trying to reduce risk and premiums
Fantastic service reducing premiums and risk using smart home tech, with excellent customer service using better technologies such as live chat, discord with real people.
I'm really feeling the heart from this company, ironically for insurance services! Will be recommending my entire family to use Locket!
5 juli 2022
Review zonder uitnodiging
Antwoord van Locket
Shamshir, what a review.
We absolutely love that we could tap into the minds of fellow smart tech enthusiasts.
Thank you so much for your kind words, and we love having you as an Insider. We want to do everything that we can to reduce risk and increase security.
You probably already know, but if you are going to tell your family to use us, don't forget to apply your unique code, so both sides can win mystery prizes (which includes more smart tech!).
Antwoord van Locket
Easy come, easy (hopefully not) go, great member.
Welcome Gerard!
Prices are very competitive and a very…
Prices are very competitive and a very user friendly website with minimum questions
3 juli 2022
Antwoord van Locket
We ask less, so we can impress
Compatible with other insurance…
Compatible with other insurance companies with additional extras.
Customer Service is very high.
Would have no problem recommending to family & friends.
2 juli 2022
Antwoord van Locket
Welcome to Locket, and thank you so much for taking the time to share your experience with us!
At Locket, we don't charge any cancellation or admin fees. You won’t have to pay to change your policy, or to cancel it, and we’ll even refund you for any time that you haven’t used. As our policies function on a monthly/annual rolling subscription, your price doesn’t automatically jump up after a year. This is why instead of a 'renewal', we leave it up to our members to opt out at any time, or carry on with us.
I hope this clarifies things for you, and if not, feel free to reach out to us at hi@locket.insure, and we'll be happy to answer any questions or queries!
Excellent customer service would highly…
Excellent customer service would highly recommend
1 juli 2022
Antwoord van Locket
Thanks, Gareth!
If you'd like to recommend us, don't forget to use your unique code in your Locket app where you and your friend will both win a Mystery Box Prize, when they sign up!
Well priced and easy to obtain.
Well priced and easy to obtain.
Can you give more info on the emergency cover
1 juli 2022
Antwoord van Locket
Welcome to Locket, Mr Joe O! And, thank you for the 5* review.
You can find information on our optional power-ups (including Home Emergency) on our website: https://locket.insure/home-insurance/
Alternatively, you can download the Locket app and find details of what's included. You can also add/remove power-ups, with a next-day billing recalculation via the app.
If you have any queries, please don't hesitate to reach out to us via our chat function or at hi@locket.insure - where there'll be a friendly human, happy to help you!
Excellent service so far
30 juni 2022
Antwoord van Locket
We'll make sure we keep it this way. Thanks P, and welcome!
Super service
29 juni 2022
Antwoord van Locket
Super review
Thanks, Carmen - we're super thrilled to have you as a member!
Easy to use and navigate
Easy to use and navigate, all information regarding the policy sent by e-mail quickly.
26 juni 2022
Antwoord van Locket
We like to be quick off the mark!
Thank you so much for taking the time in sharing your experience with us, Dawn.
Antwoord van Locket
We don't like to mess around, Martin.
Welcome to Locket - let's hope your time with us carries on without any complications!
Hi I really don’t know yet as I’m a new…
Hi I really don’t know yet as I’m a new customer,
But I suppose you really don’t until something happens, so I guess we’ll have to wait and see,
25 juni 2022
Antwoord van Locket
Let's hope something won't happen but if it does, we'll be here.
Welcome to Locket and thank you for the 5* rating!
Very easy to sort and reasonable price.
24 juni 2022
Antwoord van Locket
Very good review and reasonable rating.
Thank you and welcome on board!
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