Wanted a very small saucepan in which to produce small amounts of sauce, gravy, etc. Never dealt with Lockhart Catering Equipment before, but found them a good supplier with a next day delivery. Min... Toon meer
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Lees wat reviewers zeggen
I use Lockhart Catering exclusively for cutlery for our business. We are a food factory with some 50 plus employees and get through some supplies but Lockhart offer a variety of ranges that suit our... Toon meer
Website UI is poor, the pages crashes, lags, especially when scrolling down the list of products. Product specs on some lines have minimal information. Using key words on the search engine does... Toon meer
I bought a white bin which was delivered with no lid, When enquired I was told this happens quite a bit. If it happening quite a bit, maybe you need to change your description or photo. It's not that... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Pick up everything you need to run a successful catering equipment business at Lockhart Catering. Whether you run a pub, restaurant, hotel or catering company, you'll find a huge range of kitchen equipment and accessories to ensure business runs smoothly. From glassware to dishwashers, chefs uniforms to crockery, get kitted out with all the essential catering supplies.
Lockhart Catering Equipment
Geschreven door het bedrijf
- We're committed to consistently improving service!
- We're 100% dedicated to delivering & improving upon the best customer service to you, our valued customer. The way we do this? By acting on the real feedback we receive.
30 Day Money Back Guarantee
To provide you with complete piece of mind when you order products from Lockhart Catering Equipment we offer a 30 day money-back guarantee should you subsequently decide that the products no longer meet your requirements.
The products simply need to be returned to us within 30 days of purchase, unused, undamaged and in their original packaging. Once their condition has been checked and verified by us we’ll issue you with a refund.
Contactgegevens
Lockhart House, RG7 4XE, Reading, Verenigd Koninkrijk
- 03701 678678
- websales@lockhartcatering.co.uk
- lockhart.co.uk
4,0
Goed
713 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always a great experience
Lockhart is the best commercial company around
Always on time and a very straightforward
Ordering system
28 januari 2025
Excellent Customer service and reasonable prices
Great value for money and huge choice of range
28 januari 2025
fast efficient service
23 januari 2025
You were selling an item that you did…
You were selling an item that you did not have.
14 januari 2025
Perfect product
Perfect product - thank you but suggest a better delivery company - once again Royal Mail took three days to deliver a ‘next day’ delivery despite showing on their hub for two days. ☹️
21 december 2024
very prompt delivery and service had…
very prompt delivery and service had something missing had a email to say it's being sorted 👍
9 januari 2025
Stock out of stock and for almost 3 weeks and late deliveries
Stock out of stock and for almost 3 weeks, causing issues at work due to running out of that item in store before the new order eventually reaches store.
Aprons 3 weeks previous order
Current order plain white labels out of stock for 19 days now and wont likely receive item until 3 weeks after making order.
All items available get delivered 5 working days after making order, not 1-3 working days as advised.
Problematic when trying to run a business
3 januari 2025
Perforated cling film
Easy to order and delivered promptly. I was wanting perforated clingfilm as the product I currently use was discontinued and I required it to be a 30 cm length. Having found this advertised on your website as meeting these two criteria, I ordered. Unfortunately your product is not perforated and although 30 cm length the internal diameter is too small to fit my holder on my wall. I could not return as I had to remove a number of sheets to check for any perforations. So I am sorry but I was disappointed with this product and therefore cannot recommend if anyone required according to my specifications.
10 december 2024
Yeah , all good no problems end of story
11 december 2024
Ordered a box of spoons
Ordered a box of spoons, they arrived well packaged...... none had broken!
29 november 2024
The quality of the blades is…
The quality of the blades is outstanding—they slice through everything effortlessly. I’ve used them for various tasks, from delicate tasks like filleting fish to tougher jobs like chopping squash, and they’ve excelled at all. The ergonomic handles make a noticeable difference in comfort during long cooking sessions, which is something I value greatly. I also appreciate the beautiful design that fits perfectly with my kitchen decor. The attention to detail in the craftsmanship is truly commendable. If you want to elevate your culinary game, investing in this cutlery is a decision you won’t regret!
12 januari 2024
Review zonder uitnodiging
Wrong knife.
The knife I ordered was not the one I received.
I was sent a inferior product as the one I ordered was apparently out of stock. There was nothing to say it was out of stock when I originally ordered.
Sureley you would contact the customer and discuss different options or ask, can I wait until it’s back in stock or discuss alternative ones but no, just go ahead and send out a different one and hope I will be happy.
I sent a email to the company asking if they could arrange a return label for me to return the item to them. I had no reply!
I made a phone call to complain and make arrangements for it to be returned. Not sure if it was three or four different people I spoke to but it was not a quick call as you can imagine.
We left it that I could keep the knife and they would reimburse my payment method. I was happy with that but Guess what! I’ve not been reimbursed so another phone call is needed to chase this up again.
Absolutly shocking. Why promise something and not follow it up.
Luckily if I have no success with my second phone call then I will contact my credit card company to sort this out.
If they’d just contacted me regarding the issue then we wouldn’t be here in this situation. I have much better things to be getting along with than chasing a £20 knife.
I do hope that other customers will appreciate this review and make them think twice regarding making a purchase from this company.
Perhaps the company will also learn from this but I think not!
19 november 2024
Antwoord van Lockhart Catering Equipment
Good Afternoon, Martin. I hope you are well. I am sorry for the inconvenience this has caused. As per our previous conversation the credit has now been completed and you should receive this back to your card shortly . If you have any further queries please feel free to contact me and i will be happy to help - Kirsty O'connell
Generally fast delivery depending on what your ordering.
Range and availability of items. Varying price range throughout the varrying qualities
24 oktober 2024
great things to order for kfc but still…
great things to order for kfc but still some are not avaiable
5 november 2024
FANTASTIC PROMPT TRACKED DELIVERY
FANTASTIC PROMPT TRACKED DELIVERY. I WAS VERY LUCKY WITH THE PRICES. SUPPORT TELEPHONE TEAM WAS EXTREMELY HELPFUL.
GOD BLESS LOCKHART.
11 oktober 2024
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