Wanted a very small saucepan in which to produce small amounts of sauce, gravy, etc. Never dealt with Lockhart Catering Equipment before, but found them a good supplier with a next day delivery. Min... Toon meer
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Lees wat reviewers zeggen
I use Lockhart Catering exclusively for cutlery for our business. We are a food factory with some 50 plus employees and get through some supplies but Lockhart offer a variety of ranges that suit our... Toon meer
Website UI is poor, the pages crashes, lags, especially when scrolling down the list of products. Product specs on some lines have minimal information. Using key words on the search engine does... Toon meer
I bought a white bin which was delivered with no lid, When enquired I was told this happens quite a bit. If it happening quite a bit, maybe you need to change your description or photo. It's not that... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Pick up everything you need to run a successful catering equipment business at Lockhart Catering. Whether you run a pub, restaurant, hotel or catering company, you'll find a huge range of kitchen equipment and accessories to ensure business runs smoothly. From glassware to dishwashers, chefs uniforms to crockery, get kitted out with all the essential catering supplies.
Lockhart Catering Equipment
Geschreven door het bedrijf
- We're committed to consistently improving service!
- We're 100% dedicated to delivering & improving upon the best customer service to you, our valued customer. The way we do this? By acting on the real feedback we receive.
30 Day Money Back Guarantee
To provide you with complete piece of mind when you order products from Lockhart Catering Equipment we offer a 30 day money-back guarantee should you subsequently decide that the products no longer meet your requirements.
The products simply need to be returned to us within 30 days of purchase, unused, undamaged and in their original packaging. Once their condition has been checked and verified by us we’ll issue you with a refund.
Contactgegevens
Lockhart House, RG7 4XE, Reading, Verenigd Koninkrijk
- 03701 678678
- websales@lockhartcatering.co.uk
- lockhart.co.uk
4,0
Goed
713 reviews
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I received my order but only half the…
I received my order but only half the number of items was in the delivery. I have been chasing for the rest of my order and despite number of times writing and contacting your customer services I still not received a reply. Above that I getting reminder email to pay for the full invoice. I have contacted Daniel from Credit department as asked him to stop sending me a reminder to pay the invoice.
18 oktober 2024
Stock arrived late
Stock arrived late. Ordered mops and mop handles but they don't fit with each other. Also, a lot of items on back order for over 2 months.
15 oktober 2024
I got my delivery when they said I…
I got my delivery when they said I would and right to my door .
3 oktober 2024
great service best accuracy in orders
20 september 2024
Very poor service
Very poor service, our order was delivered to wrong store and when contacted the customer support no proper response.
17 september 2024
Searched everywhere for a container in…
Searched everywhere for a container in this size that was ridiculous money, got it here at a fantastic price and delivery was lightning quick
14 september 2024
after takeing the order and payment…
after takeing the order and payment weeks went by with no answer later recieved a email stateing another payment of £140 would be needed to cover delivery costs as Glasgow was too far to deliver for the carrier
11 september 2024
Antwoord van Lockhart Catering Equipment
Good afternoon Mohammed,
I am sorry to hear about the issues you have had with your delivery.
I understand that you have spoken with Shareen in the office and this has now been resolved and delivered.
If you would like to discuss further please contact me on 03701678678 Option 4.
Kind regards,
Rhiannon
good service
11 september 2024
customer service
some of the stuff was smashed in the box, i sent an email to return and replace them and have been ignored,
10 september 2024
I ordered 2 baking trays
I ordered 2 baking trays, both corners were bent and 2 more were ordered. However new ones arrived and 1 of these were damaged with a bent corner.
29 augustus 2024
Antwoord van Lockhart Catering Equipment
Good morning, I can see our customer service team dealt with this. We replaced the 2x damaged baking trays, as another 1x arrived damaged i believe we replaced this and asked for extra packaging to ensure this didnt happen a 3rd time. I am very sorry for any inconvenience this has caused, please feel free to contact us if you have anymore queries.
I love the range of products that are…
I love the range of products that are sold in this company and are at very reasonable prices.
The experience was great, I was informed with detailed information throughout the process from ordering to delivering and I highly recommend and when the product arrived, it was very securely packed with attention to detail.
28 augustus 2024
we ordered the fries scoop
we ordered the fries scoop, which is the quality is no good at all. I lost 3 of them in one week, which is the handle is keep breaking. if possible we need a replacement.
12 augustus 2024
I have been searching for a particular…
I have been searching for a particular kind of dessert knife and finally found them, I am really pleased.
12 augustus 2024
Still waiting for a refund it's already…
Still waiting for a refund it's already 4 weeks !!
3 augustus 2024
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