I ordered 11 items online and received only four unable to contact anyone via the phone as this is constantly just hung up and when I emailed I just got a response they were opening an investigation!!... Toon meer
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Lees wat reviewers zeggen
I am a first time customer and will definitely use Keystation again! Initial telephone advice from a very knowledgeable guy, and suggested solution to replace a broken Kia Sportage Fob Key! Amazed to... Toon meer
Easy to find what was wanted, service good with ability to have all locks matched to one set of keys, everything arrived and worked exactly as expected. Only minor downside was the price ratcheted its... Toon meer
Bedrijf heeft geantwoord
Ordered from here as one of the few companies that has proper measurements of the locks on it's site. Quick delivery and refundable as my lock wasn't in that ridiculous plastic packaging which once... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Lockstation is a trading name of Ezlok Limited who are manufacturers and importers of a vast range of locks & hardware products. We are a team full of locksmiths & industry-specific customer service advisers making our customers experience with us less painful and effort-free than our competitors.
Contactgegevens
Verenigd Koninkrijk
- lockstation.co.uk
4,1
Goed
535 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I bought a Mira lock for a patio door
I bought a Mira lock for a patio door, I spent over 2 hours trying to get it to lock, eventually I concluded there was something not right , It cost me to send it back, and then they charged around £ 6 to put back into stock no answer re if the lock was faulty. Meantime I bought the same type mila lock from my local shop fitted it and fine , I brought this to there notice and requested my £ 6 be returned they said the lock was checked and was not faulty . I disagree . So they have the lock and I am about £ 9 down with return costs .
21 februari 2025
Review zonder uitnodiging
uPVC Double glazed window lock replacement
The replacement part arrived the next day as requested. It fitted easily. It works perfectly
28 januari 2025
Items where as described
Items where as described, well packaged, good quality and fitted perfect, would recommend
28 januari 2025
Very Poor Customer Service and feels…
Very Poor Customer Service and feels like i have money stolen from me.
27 januari 2025
Very good overall.
Got exactly the right item I needed, and it was easy to find it on the website and confirm the detailed dimensions (something that not all other companies do). Price was OK. Shipping cost on the high side. Kept well-informed and no problems with delivery. V good overall.
28 januari 2025
Ordering and payment was simple
Ordering and payment was simple, and my ordered arrived in 48 hours , bang the day and times specified.
Quality of goods where excellent and was exactly the size and colour I required I will be ordering more from locks lockstation, well done and thank you.
28 januari 2025
GREAT SPREADER KITS
GREAT PACKAGING AND SOUBER CASES FOR SPREADER KITS FOR UPVC DOORS AND WINDOWS.
2 januari 2025
Quick delivery and ease of fitting
3 januari 2025
Had ordered the lock which arrived in…
Had ordered the lock which arrived in good time despite the Xmas holidays. Unfortunately it was the wrong size for my door so I needed to return the item. The process was straightforward and refund has now been received.
Happy to do business with again
3 januari 2025
Specification as described and arrived…
Specification as described and arrived in good time.
3 januari 2025
Came when you said it would.
2 januari 2025
Data breach - stolen personal data
According to Malwarebytes, my personal data was stolen from this site during a data breach after I made a purchase.
4 december 2024
Review zonder uitnodiging
Antwoord van Lockstation
Dear Paul,
Thank you for sharing your concerns with us. We take data security very seriously and would like to clarify a few important points to reassure you.
Firstly, we ensure that all security patches are kept up to date and follow strict compliance with PCI DSS (Payment Card Industry Data Security Standards). This includes regular vulnerability scans to identify and address potential risks proactively.
Secondly, we do not store any card details on our systems. All transactions are processed securely through Stripe using an iframe integration, which means your payment details are never handled directly on our site. This adds an additional layer of security to protect your information.
If you have received an alert from Malwarebytes or any other service regarding a potential breach, we encourage you to contact our customer support team directly. We can investigate further and work with you to ensure your concerns are addressed thoroughly.
Your trust is important to us, and we are committed to maintaining the highest standards of security.
Kind regards,
Team Lockstation
Excellent company to deal with
26 november 2024
Prompt and Exactly what I asked for
25 november 2024
Great assistance over the phone to…
Great assistance over the phone to assist in selecting the right item and the only thing that has stopped this being a 5 star review is the fact that assembly pins were forgotten in what was a paid next day delivery and although they were then sent out this caused a little delay but these things happen.
26 november 2024
What Ipair matching locks purchased came n good time in…
What I purchased came n good time in good order and was really good q6
26 november 2024
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