LogicWeb Reviews 63

Best service I've ever experience, best products in the industry with some top tier support.

A glitch with the FTP service appeared and the support team managed to solve it quickly.

Very professional company, and high level support.

Customer service (although seeming a bit curt at times) is tremendously helpful and have helped me through numerous problems. Additionally, there services have been working tremendously well - 5/5

I love this provider!
Competitive pricing and 5 star tech support.

LogicWeb provides Internet Services and excellent customer and tech support. They respond quickly to any support requests. We lease 2 VPS servers and have had a good experience with them.

We had some leased IP space which ended up with legal issues with AFRINIC. Logic Web was able to accommodate us and get us new IP space to take care of the issues. Good experience.

Chad has been helping us with our domain for years. He is sooooo helpful! And whenever we have an issue, which is hardly ever, he is super fast to respond and remedy any issue. He's also so helpful if we have any questions.

Most reliable, performant and affordable VPS hosting.

I've been a Logicweb customer for nearly a decade now and can honestly say they are one of the best out there. After using other services before them and being dissatisfied, LW is a God send. Their services are competitive, but what really puts them above and beyond the competition is their customer service. They're responsive, attentive, and always make things right, no matter what time of day it is or the time zone I'm in. In my opinion, they're the best out there, by far.

Horrible company - unreliable for anything you care about. EXTREMELY UNPROFESSIONAL. After some unexplained issue where I stopped receiving emails from the company on billing and did not receive a notice about needing to update my credit card for 2 months for shared hosting on a static portfolio site I check into 1x or 2x a year since I don't need to update the content frequently, I get the following correspondence from their Support group: "No where did I state that you have to log into the portal to read emails. That's illogical nor anything implied like that. Where did you read such a illogical thing in my last reply to you? No where. There is no "alerting gap" that you just invented. We emailed you using standard old classic email protocol like we email everyone of our clients for the past 17 years.

We emailed you, simple as that. That means, you were emailed to your Gmail on file. Check your spam folder. Did you do that? We're not responsible if you did not check your spam folder or if our emails landed there."

What a horrible company to speak to someone like this. I didn't have any emails in my spam. No emails whatsoever from them, and then this language. PLEASE AVOID THIS COMPANY at all costs.

I doubt they will be around for much longer given their approach to this issue.

I will tell my experience with this company from the beginning,
First, of thing, I was surprised by the features that this company offers like (2GB Ram, 2 CPUs Cores) but after I examined these resources I discovered that this is the big lie. I ran a Magento site in this hosting despite all the limitations in it and every time I open Magento backend I get the "Resource Limit Reached" message.
Second is the hell of the support guy who thinks that he is the only person on the planet that knows how to run a server and nobody knows.
when I screenshot the problems and prove it they don't even say "Thank you" or "We are sorry for this mistake" they just try to resolve it after a rude speech.
Finally, I decided to move to another hosting company and want to download server backup, They said you should backup your sites your self, However, I did it and when I started to download the files, I discovered that the download speed is very low and imagine how does it take time to download such 50GB of files.
When I asked them for the support they said - as usual - we can not do anything and you are the only customer that complains about the download speed.
They closed my account without any warning and they didn't let me complete downloading my backups!

stay away, liar and not professional, not even close, I think this website is run by mentally teenager