London Domestic Appliance Repair Reviews 

45
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

TOTAL RIP-OFF. Our dishwasher was not working properly. We had to downpay 60 pounds. We waited two days for our appointment. The service was provided by someone who barely spoke English. They cleane... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Efficient and easy to book, great at coming back to you. Harvey identified the issue quickly and fixed the machine. Asked for some advice and he gave me the advice I had been thinking about and confir... Toon meer

Beoordeeld met 5 van de 5 sterren

Very pleased to have found LDAR. Ismael is a good communicator and diligently sorted out the time and date for the engineer. Payment was easy and straightforward. The engineer, Algen, turned up at the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reparatieservice voor huishoudapparatuur
  2. Ketel- en verwarmingsdienst
  3. Reparatieservice voor magnetrons
  4. Loodgieter
  5. Koelkastreparatieservice
  6. Reparatieservice voor wasmachines en drogers

Geschreven door het bedrijf

At London Domestic Appliance Repair Ltd, our expert team of engineers and customer support advisors will provide you with a world-class service experience and will provide you with a same day or next day service. The majority of our repairs are completed on the first visit, so you can rest easy knowing that you will be able to get on with your day and use your kitchen appliances. LDAR provides a quick and easy 24/7 online booking system. We can usually get your repair booked on the same day or the next day without any issues.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

45 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,1

Alle reviews

(45)

6 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Tumble dryer door lock repair

I recently had my tumble dryer repaired by London Domestic Appliance Repair, and I couldn’t be happier with the service. The door lock was damaged, but they managed to fix it quickly and efficiently.

Booking the repair was seamless—I received immediate confirmation, along with the allocated time slot and the contact details of the engineer. The transparency and organisation were impressive.

The engineer who came to carry out the repair was friendly, professional, and extremely knowledgeable. He worked efficiently, and the whole process was smooth from start to finish.

Overall, the service was excellent, the repair was completed in good time, and the cost was very reasonable. I would highly recommend London Domestic Appliance Repair to anyone in need of appliance repairs. Fantastic job!

30 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My experience of LDAR was excellent

My experience of LDAR was excellent. I had an issue that needed to be resolved within hours and despite having other calls to attend to, Ismael personally kept me up-to-date on his plans and ETA. Once here, his experience and integrity were clear. Ismael educated me on the machine and walked me through exactly what he was doing. What looked like a tricky and potentially costly problem was resolved quickly, alongside some good and honest conversation!

I think concerns about timing of payment are unnecessary. As noted, such a fast and in demand call-out service often requires payment up front in my experience. I would say the service and subsequent peace of mind was absolutely worth the money.

29 januari 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Don't Use

I wouldn't use this company. The engineer that showed up did not only give false information but he actually had an altercation with one of the staff at the premises. I paid what they asked for but did not get the service. I would be very careful in paying them before they do the job, which is why they actually ask for the money upfront. They know what they are doing.....NOT their job, that's for sure!

12 oktober 2024
Review zonder uitnodiging
Logo London Domestic Appliance Repair

Antwoord van London Domestic Appliance Repair

Hello Helen, we are grateful that the issue was resolved via email, and we appreciate the opportunity to address your concerns.

Please rest assured that we are committed to continuously improving our services to ensure the best possible experience for our customers.

Thank you for your understanding and feedback.

Beoordeeld met 5 van de 5 sterren

Very pleased to have found LDAR

Very pleased to have found LDAR. Ismael is a good communicator and diligently sorted out the time and date for the engineer. Payment was easy and straightforward. The engineer, Algen, turned up at the time agreed and was also good at communicating. He was friendly, professional and and tidy. Algen quickly sorted out the problem. He fixed the appliance and explained the diagnosis. Great job.

16 mei 2024
Review zonder uitnodiging
Logo London Domestic Appliance Repair

Antwoord van London Domestic Appliance Repair

Thank you so much for this glowing review! We're absolutely thrilled that you had such a positive experience with LDAR. Ismael takes pride in making the booking process seamless, and it's wonderful to hear his efforts were appreciated. Algen is indeed a star—friendly, professional, and dedicated to getting the job done right. We're so glad he could resolve your appliance issue efficiently while keeping you informed every step of the way. Your kind words mean the world to us, and we’re so pleased to have earned your trust. Thanks again for choosing us!

Beoordeeld met 1 van de 5 sterren

BEWARE suspicious business

BEWARE! Ismael Fraser answers the phone and claims that he is the owner of London Domestic Appliance Repair. He demanded money is sent to him upfront via BACS transfer in order to send an engineer to fix a dishwasher who could come later today. However, he wanted a BACS transfer sent immediately. Then I asked for an Invoice, and the Invoice is for First Serve UK Ltd which is apparently a website marketing company that Ismael Fraser lists on his LinkedIn. It states he has 22 years experience as a internet marketing person to drive sales to website. He states that he has many 5 star reviews but these are probably purchased/fake reviews. He claimed that London Domestic Appliance Repair is not a VAT registered company and this is why he did not send this initially. Why would an established company not have a VAT registration and his home address for the bank wire details? Ismael Fraser has now continued to harrass me by calling me about the bad review, which makes this business seems more of a fraud.

4 mei 2024
Review zonder uitnodiging
Logo London Domestic Appliance Repair

Antwoord van London Domestic Appliance Repair

Thank you for your feedback, and we appreciate the opportunity to clarify any misunderstandings.

To address your concerns, First Serve UK Ltd is a VAT-registered company, and all invoices are issued under this name to ensure compliance with financial and legal standards. Our sister company, London Domestic Appliance Repair (LDAR), operates under its own structure and is not VAT registered.

Requesting upfront payment via BACS is a standard practice for securing same-day appointments, and we do so to provide efficient and reliable service. We understand this may have caused concern, and we regret any confusion caused during the process. Ismael works diligently to ensure all bookings are handled professionally and timely.

Our many five-star reviews reflect the genuine experiences of satisfied customers who trust us to deliver high-quality service. We are proud of the reputation we’ve built through our hard work and commitment to excellence.

We deeply regret if any part of your experience did not meet your expectations. Please know we are here to resolve any outstanding concerns and ensure you feel confident in choosing us. Thank you for bringing this to our attention.

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