Londonword Reviews 

94
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Actually very impressed with the whole order process. I'm not particularly ok with on - line sites but found this one to be extremely easy to order from. Really looking forward to receiving the ite... Toon meer

Beoordeeld met 5 van de 5 sterren

I found the website very easy to navigate, and the clothing looks very nice and i have read some really good reviews from other customers. The company also keeps you updated in regards to orders. I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I ordered a jumper, that arrived after 4 weeks it was nothing like the one that was advertised and it was miles to big and it was supposed to be a size small. The material was cheap and flimsy. I a... Toon meer

Beoordeeld met 5 van de 5 sterren

I found the £17 protection charges a bit of a con although the website has great stuff with a lot of variety . Also I was sent a email saying that if I took part in submitting a review I would get co... Toon meer


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

94 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(94)

94 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Scam company

Ordered because same day dispatch was stated , it took 5 days to dispatch from China not London as lead to believe then another week to get to me so arrived late but that didn’t matter because what we received was a poor cheap version of what was advertised , no point returning for a refund because would have to post to China at my cost then receive only a partial refund , avoid purchasing from this cheap scam Chinese company

6 november 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never heard of this vendor.

Never heard of this vendor.
But they had nice designs on the web.

However, when checking their details I was interested to see their registered UK address was in an area I know.
. . .But it is a non existent address!

Not a very good sign imo.

6 november 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Actually very impressed with the whole…

Actually very impressed with the whole order process. I'm not particularly ok with on - line sites but found this one to be extremely easy to order from. Really looking forward to receiving the item purchased.. It looks amazing and difficult to chose as all looks amazing..

6 november 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware the pre ticked box for additional “shipping protection” £15.99

Ordered a bag this morning, noted website said “free shipping”. Unfortunately on the checkout screen didn’t notice a *pre-ticked box* for additional charges of “shipping protection” - £15.99. The bag is only £23.99. Please be aware. As of now I have received no response to my email request (can’t contact them by phone!) to either refund the charge or cancel the order.

6 november 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Weird cat :)

Bought noircat sculpture. Cat.... Mine for sure came from Wuhan coz it looks like they done some experiments on him tryin to create new extra strong pandemic bioweapons and something went really wrong and instead of covid26 he developed new spectrum of autism... anyways im keeping it. I will print that picture from website and put in next to that cat :) I find it funny how big difference it is ;)

Don't waste your money guys

6 november 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very disappointed - wrong item delivered and slow delivery

Very disappointed. I just received my order, that took 3 weeks to arrive and its the wrong dress. I had emailed them while waiting for my order and didn’t get a reply and I have used the contact form asking someone to contact me to explain how they can sort this mix up and get the correct order to me asap, or a full refund. No reply so far. Very disappointed.

6 november 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Not made in london

I’ve ordered a cardigan nearly two weeks ago and didn’t expect it to take so long to arrive being a “London” based business, looked into delivery details and it says it’s in China so not over the moon about that. I hope the quality and fit is good when it finally arrives, if not it will be going back.
Misleading advertising has left me sceptical and I will update this review when I receive my order.

Update- (as requested from business)
The item I ordered has now been delivered and is of satisfactory quality for the price.
However, the website uses reviews stating the convenience of a store located in London, a picture of a store front that looks like it’s on a London street and hinting to products being made and sold from a London store. My order was not made in London or was it ever distributed from London, it was in fact made and came from place in china well known for mass clothing manufacturing.
This is false advertising and misleading to the average online buyer believing they are buying a product from inside the UK.
As the company has asked me to elaborate on my previous review I would like them to answer these few simple questions to set things straight…
Do you have a store in London?
Where are your products made?
And where was my product shipped from?
Thanks for your reply

5 november 2026
Review zonder uitnodiging
Logo Londonword

Antwoord van Londonword

Hi Belle,

We sincerely apologize for the delivery delay and the confusion regarding the shipping origin of your cardigan. We understand your concerns about the product's quality and fit and regret that your shopping experience has not met your expectations so far.

Please contact us directly so we can look into this matter further for you. You can reach us at info@londonword.com

Thank you,
Londonword Customer service

Beoordeeld met 5 van de 5 sterren

I bought this for my daughter's…

I bought this for my daughter's birthday. I think it's a brilliant idea for an advent calendar.

4 november 2026
Review zonder uitnodiging
Logo Londonword

Antwoord van Londonword

Hi Tanya,

Thank you for your review. We appreciate your kind feedback and your support.

Thank you,
Londonword Customer service

Beoordeeld met 5 van de 5 sterren

Great product.

Great product.

3 november 2026
Review zonder uitnodiging
Logo Londonword

Antwoord van Londonword

Hi D Cap,

Thank you for your review. We appreciate your kind feedback and your support.

Thank you,
Londonword Customer service

Beoordeeld met 5 van de 5 sterren

Was very quick and easy to order

Was very quick and easy to order. Looking forward to the item arriving soon.

4 november 2026
Review zonder uitnodiging
Logo Londonword

Antwoord van Londonword

Hi Antony,

Thank you for your review. We appreciate your kind feedback and your support.

Thank you,
Londonword Customer service

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