Looseheadz Reviews 

635
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tried loose headz for new t shirts after being really disappointed by quality of other company products in the last year. Loose headz clothing is really good quality , a good fit ( important being a... Toon meer

Beoordeeld met 5 van de 5 sterren

Well what's to say it's now became my Sunday clothing . Size medium fits perfect on me and my Mrs love how comfortable her hoodie and leggings are . It's easy to order and the timing from ordering to... Toon meer

Beoordeeld met 5 van de 5 sterren

Great quality I ordered 2 different items they look great and look very comfy Fast delivery and kept me updated during the order and delivery Bought for a family member for Xmas who used to play r... Toon meer

Beoordeeld met 5 van de 5 sterren

Not cheap but you get what you pay for, plus as an ex player support for people who need it doesn’t come cheap. Good quality and fit glad to support, seen too many good people suffer when sometimes al... Toon meer

Bedrijfsgegevens

  1. Rugby

Geschreven door het bedrijf

We are here to #TackleTheStigma around mental health. Together, we can start the conversation that inspires a movement towards better mental wellbeing. Every purchase of LooseHeadz rugby clothing and apparel helps to fund our campaign.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

635 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(635)

39 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great quality t shirt

My rugby team has Looseheadz has a sponsor and I wanted to be able to support the charity so bought a t shirt, after the sweatshirt I wanted was out of stock. So glad I did as it is great quality, lovely and thick so will last and fits me well. I also made a donation at the checkout as well. Will definitely be buying the sweatshirt when it's in stock

20 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fantastic purpose, but impossible to contact and organise an exchange

I agree Looseheadz are a fantastic business with clear purpose, values, and quality products.

However in attempting to make a simple exchange, following the process online I have heard nothing for 5 weeks. My 2 messages on the contact us page, on 2 Face Book posts and even 3 on Linkedin have all gone un answered. All I want to do is exchange the t-shirt purchased as a duplicate gift. This situation is still ongoing, and this review, an attempt to hope someone from the business with reply.

28 augustus 2023
Review zonder uitnodiging
Logo Looseheadz

Antwoord van Looseheadz

Hi Mark, I'm really sorry about the issues you have had with organising an exchange. Could you please email on dave [at] looseheadz.co.uk and I'll look into this urgently for you.

Beoordeeld met 5 van de 5 sterren

Easy to order from

Easy to order from. And spreading the message of mental health is fantastic too. I have a lot of T-shirts promoting mental health which a lot of people have praised me for. Keep up the great work!

13 augustus 2023
Beoordeeld met 1 van de 5 sterren

No refund

Not a review I want to leave , as I want to support the cause.
I returned my item on the 3rd of August 2023 , this was received on the 4th of August - no refund received as yet. I have chased 3 times via the website, Facebook and insta but no response. Website offers live chat with "Lucy" but no chat is available and there is no contact number.

Can someone please process my refund - I am not adverse to purchasing a different item as I want to support.

4 augustus 2023
Review zonder uitnodiging
Logo Looseheadz

Antwoord van Looseheadz

Hi Tom, I'm really sorry about the issues you have had with organising a refund. Could you please email on dave [at] looseheadz.co.uk and I'll look into this urgently for you.

Beoordeeld met 5 van de 5 sterren

I ordered 2 tee shirts which arrived a…

I ordered 2 tee shirts which arrived a few days later. I needed a larger size so returned the shirts. Within 3 days I had the replacement tee shirts. Great quality, easy returns and a really good fit. Will definately buy more from Looseheadz and support this brilliant charity.
Fantastic idea and great company to deal with.

15 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Loose Heads Lacking customer services

The idea The company promotes is a great thing for rugby, but when I originally signed up it advertised a 10% discount off your first order. That was two years ago, I'm still waiting for the discount code. I wasn't particularly bothered about the discount, but I emailed them, sent them a message via their website and also put a message on their Facebook page and replied on several of their emails advertising their clothing I've received. This has going on over the last year, so far I've not had any response from the company. The result is I've not ordered anything from them, not because of cost, but because of failure to respond in any way. Big rugby names in their advertising but I'm starting to wonder if they are what they are actually advertising.

16 augustus 2023
Review zonder uitnodiging
Logo Looseheadz

Antwoord van Looseheadz

Hi Keith, I'm really sorry about the issues you have had with receiving your discount code. Could you please email on dave [at] looseheadz.co.uk and I'll look into this for you.

Beoordeeld met 5 van de 5 sterren

Great Quality.

I ordered a few t-shirts and a hoodie from Looseheadz. I got them in medium but sent them back for a large as a bit more of a nicer fit. Delivery was quick and easy to exchange. Lovely quality clothes and nice that it goes to a good cause. Will definitely buy from here again.

10 juli 2023

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