I downloaded Lord Ping because I was looking for a casual mobile game that I could play without too much commitment. The game was easy to understand at first, and the simple mechanics made it fun fo... Toon meer
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Made account 27th April. Won a significant amount. Made a withdrawal, went into pending status mode. Like everyone else, you get slightly paranoid when the money does not land after a few hours.... Toon meer
Bedrijf heeft geantwoord
They deserve 0 stars .I have never know such an appaling disgusting site .They do not play remotely fair or give anything remotely good neither constantly spin outs and constant poor gameplay the win... Toon meer
Bedrijf heeft geantwoord
Just about Ok. Fed up of emails saying saying 50% bonus on next deposit and then it never getting added or free spins not appearing as promised plus constantly logs you out for no reason. Think I will... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We believe your online gambling experience should be exciting, challenging, and most of all, rewarding. At Lord Ping, the ‘pings’ keep coming, and your bonuses keep building. Lord Ping calls for a cool head, a steady hand, and sense of style – just like our noble penguins. Pull on your black and white and join our web-footed players in one of the top online casinos around. What we Deliver, Lord Ping never lets you down. We offer more than 1,000 games from leading game providers, combining sharp graphics, exciting soundtracks, and cutting edge gameplay to deliver an adrenaline-pumping, heart-racing gambling experience. Our classic table games create an atmosphere of elegance, intrigue, and suspense, all at your fingertips.
Contactgegevens
Verenigd Koninkrijk
- support@lordping.com
- lordping.com
2,2
Slecht
537 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 38% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Joined this site a while ago and used…
Joined this site a while ago and used it the other day. Won some money and was asked to provide my ID to proceed, which I did straight away. Told it would be verified within 12-48 hours. Still nothing, no replies on email or via the online chat. I have accounts with the sister sites and never had this issue but this site just don't reply or respond. All I want is my winnings, it isn't even that much. If LordPing are willing to resolve this issue asap I will change my review but until then I will be contacting them daily until I'm dealt with. I can't understand what kind of casino they are the way they deal with people.
10 april 2023
Review zonder uitnodiging
Antwoord van Lord Ping
Hi Elizabeth,
Thank you for your feedback and we're really sorry to hear about your experience.
Our players are very important to us and we try our best to help everyone out as soon as possible and someone will always get back to you once you get in touch.
Please keep in mind that the chat works like messenger and they are trying their best to help everyone out as soon as possible.
Our verification procedure is a mandatory requirement as per our terms and conditions which you accepted upon registering with us, we state that prior to withdrawals you need to provide us with the necessary documents in order to verify the account.
Also, once the account is verified and you place a withdrawal, it may take longer to process the request in order to verify the win (with a third party where relevant) and to complete all required checks.
We can assure you that everything that we do is in line with our regulatory bodies but if you would like to discuss your concerns further, you are welcome to join us on Facebook for a speedy response.
Best Regards,
The LordPing Team
Wouldn’t really give a one star
Wouldn’t really give a one star.
Joined up got verified very quickly.
I wouldn’t waste your your money . My withdrawal has been pending for over two weeks now .
Live chat is non existent, always saying will reply within a few minutes but never get nothing back. Have also emailed but again no response .
Avoid
27 maart 2023
Review zonder uitnodiging
Antwoord van Lord Ping
Hi Simone,
Thank you for your feedback and we're really sorry to hear about your experience.
Our players are very important to us and we try our best to help everyone out as soon as possible and someone will always get back to you once you get in touch.
Please keep in mind that the chat works like messenger and they are trying their best to help everyone out as soon as possible.
Also, once the account is verified and you place a withdrawal, it may take longer to process the request in order to verify the win (with a third party where relevant) and to complete all required checks.
We can assure you that everything that we do is in line with our regulatory bodies but if you would like to discuss your concerns further, you are welcome to join us on Facebook for a speedy response.
Best Regards,
The LordPing Team
Antwoord van Lord Ping
Your review means a lot to us! Thank you!
I enjoy playing Knightslots however the…
I enjoy playing Knightslots however the withdrawal time can be slow but they have all of the better slots to enjoy
9 april 2023
Review zonder uitnodiging
Never had a bad experience with this…
Never had a bad experience with this site. Fast withdrawals, quick and easy.
8 april 2023
Review zonder uitnodiging
Antwoord van Lord Ping
Thank you so much for your review Katie! It means so much to us!!
I’ve been trying to withdraw my…
I’ve been trying to withdraw my winnings for 3 days I’ve sent proof in and they said I’d get an email I’ve tried to contact on chat and get told the same thing over and over I’ve tried to email but it’s not in use
4 april 2023
Review zonder uitnodiging
Antwoord van Lord Ping
Hi There,
Thank you for your feedback and we're really sorry to hear about your experience.
Our players are very important to us and we try our best to help everyone out as soon as possible and someone will always get back to you once you get in touch.
Our verification procedure is a mandatory requirement as per our terms and conditions which you accepted upon registering with us.
Once your account has been fully verified, you should not encounter any delays or issues.
If you would like to discuss your concerns further or are still experinecing any issues, you can join us on Live chat, Facebook or send an email to support@lordping.com and we will be happy to hear from you.
Best Regards,
The LordPing Team
Pathetic communication!
They so call have a chat service on this site and all of their sister casino sites that is absolutely pathetic! They say on the chat service that they typically reply within minutes, a absolute load of rubbish because the fact is they DON'T, then they say on chat we will reply within 6 hours, 6 ridiculous hours and they still don't reply. 24hrs later and my enquiry on the chat service still hadn't been dealt with.
This site along with their sister sites for dealing with enquiries is absolutely abysmal and pathetic! Quick enough to demand ID yet not quick enough to dealing with account holders enquiries! Pathetic absolutely pathetic!
6 april 2023
Review zonder uitnodiging
Antwoord van Lord Ping
Hi Jason,
Thank you for your feedback and we're really sorry to hear about your experience.
Our players are very important to us and we try our best to help everyone out as soon as possible and someone will always get back to you once you get in touch.
Please keep in mind that the chat works like messenger and they are trying their best to help everyone out as soon as possible.
If you would like to discuss your concerns further, you can join us on Live chat, Facebook or send an email to support@lordping.com and we will be happy to hear from you.
Best Regards,
The LordPing Team
Brilliant service
Brilliant service, great response team on the live chat and quick response, easy deposit and quick withdrawal, overall brilliant app
6 april 2023
Review zonder uitnodiging
Antwoord van Lord Ping
Thank you for your review! We love hearing from you!
Antwoord van Lord Ping
Hey Sam!
Thank you so much for your review! We love hearing from you!
Great games great experience
6 april 2023
Review zonder uitnodiging
Antwoord van Lord Ping
Thank you for your review! It means a lot to us!
What can we do to make it to 5 Stars? We would love to hear your feedback if you would like to get in touch via Facebook Messenger, We would love to hear from you!
Antwoord van Lord Ping
Thank you Liam for your review! It means a lot to us!
Really good really friendly
6 april 2023
Review zonder uitnodiging
Antwoord van Lord Ping
We love that you are enjoying Lord Ping! Thank you for your review!
Good slots and quick withdrawal process
6 april 2023
Review zonder uitnodiging
Antwoord van Lord Ping
Thank you Kay for your review! We really appreciate it!
Excellent spiro888
6 april 2023
Review zonder uitnodiging
Antwoord van Lord Ping
Thank you for the lovely review Spyridon!!
Decent plays well little like play ojo
6 april 2023
Review zonder uitnodiging
Antwoord van Lord Ping
Thank you for your review Rob! We really appreciate it!
Good it help to
5 april 2023
Review zonder uitnodiging
Antwoord van Lord Ping
Hey Meee, Thank you for your review! It means alot to us!
Not bad would use again
6 april 2023
Review zonder uitnodiging
Antwoord van Lord Ping
Thank you for your review Declan!
We would love your feedback to see what we can do to make it to 5 Stars! Feel free to let us know via Facebook Messenger :)
Antwoord van Lord Ping
Thank you Garais for your review! We love hearing from you!
good good good
6 april 2023
Review zonder uitnodiging
Antwoord van Lord Ping
Hey Keenan! We really appreciate your review!
Scam welcome offer
Complete scam of a welcome offer. Despite following every step I was advised I wasn’t eligible however I was welcome to use their paid gaming! Dreadful service. Much better sites out there who deliver on their welcome bonuses.
25 maart 2023
Review zonder uitnodiging
Antwoord van Lord Ping
Hello Simon,
We are sorry to hear that you had a bad experience with us!
Rest assured that as a UK regulated casino, Lord Ping abides by all laws and regulations, ensuring a trusted and fair gaming experience for all
If you would like to get in contact with us via Facebook, Live Chat or E-mail and we will be more than happy to look into this for you!
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