Love Sew Reviews 

1.025
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is the first time I have participated on a BOM at this shop. The pattern is stunning as well as the fabrics. There was a slight glitch when I changed my method of payment but Grace was able to ad... Toon meer

Beoordeeld met 5 van de 5 sterren

I received my first block of the month package very promptly. It was packaged extremely well and all the fabrics are absolutely gorgeous and very generous The instructions are excellent.I taught quil... Toon meer

Beoordeeld met 5 van de 5 sterren

Love the fabric choices and an opportunity to learn new blocks. Communication with the company is excellent. The quality of the fabric is good. Love sew has so many choices for BOMs. The instruction... Toon meer

Beoordeeld met 5 van de 5 sterren

I get my kit on time every month and start on it! I love the way the pattern explains the steps clearly. The best part is that they show color pictures of the fabric, making putting everything come t... Toon meer


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.025)

45 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I have purchased many items from Love…

I have purchased many items from Love Sew & have always been very satisfied with them & the quality of the items .

7 juli 2024
Review zonder uitnodiging
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Antwoord van Love Sew

Hey Marie, we are so glad to hear that. Thank you for your continuous support.

Beoordeeld met 5 van de 5 sterren

Twirl Quilt Kit - Daybreak Fabrics

Beautiful quality of fabrics for the kit I ordered through this site (better than I thought it would be). The pattern is downloaded and I’m excited to see that I will be able to manage to put it together. Thanks for quality service and product!

24 juni 2024
Review zonder uitnodiging
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Antwoord van Love Sew

Hey Heather, we are glad to hear that you loved the Twirl quilt kit. We hope you can share your finished project with us, as we would love to see it. We look forward to your next purchase. Thanks!

Beoordeeld met 5 van de 5 sterren

18” x 24” cutting mat

I recently bought the 18” x 24” cutting mat from Love Sew, which is *the* best cutting mat I’ve owned in 27 years of quilting.
The mat is thick, yet flexible & (!!) printed on both sides, essentially meaning that I bought two mats for the price of one!
I highly recommend Love Sew. I’ve purchased a number of things from them. All were excellent quality and were delivered quickly.

8 mei 2024
Review zonder uitnodiging
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Antwoord van Love Sew

Hello Skye, thank you so much! We are glad to hear this. We hope to see you shop with us again soon.

Beoordeeld met 1 van de 5 sterren

BUYER BEWARE -Cutting Mat is HORRIBLE!

BUYER BEWARE! I purchased two of the Love-Sew cutting mats after using the Olfa brand for years. HORRIBLE quality - developed slits all the way through the mat in SEVERAL places after only one use (I cut fabrics for one throw size quilt)! The mat IS NOT "self-healing" and WILL NOT "last for years to come" as advertised on their website. When I contacted them, they basically said, too bad and offered me 10% off! DO NOT BUY THESE MATS - very, very poor quality!!

10 mei 2024
Review zonder uitnodiging
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Antwoord van Love Sew

Hi Cathy, we regret to hear this. Upon verification, your order for the cutting mat was placed in October 2022. As explained by one of our customer representatives, your order is beyond our replacement policy which is only for 60 days from the date the package was delivered. Please note as well that the lifespan of a product depends on how it's used.

As per the recent conversation, the management approves the replacement as an exemption but we haven't gotten your reply with regards to verifying your current address. Kindly check and we hope to hear from you soon.

Beoordeeld met 5 van de 5 sterren

I love this store!

I love this store! I am a repeat customer - I have purchased quilt kits, fat quarter bundles, and notions. All great buys. Thank you, Love Sew!

4 mei 2024
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Antwoord van Love Sew

Hey Tinamarie, thank you! We appreciate you taking the time to express that. We look forward to your next purchase.

Beoordeeld met 5 van de 5 sterren

Love sew is a unique business

Love sew is a unique business with unique products. Some of the items are not available elsewhere. They are always prompt with delivery.

3 april 2024
Review zonder uitnodiging
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Antwoord van Love Sew

Hey Mollie, we appreciate your time in leaving us a 5* review. We look forward to your next purchase.

Beoordeeld met 5 van de 5 sterren

Customer service

I had an issue with a kit I ordered , I reached out to customer service and was promptly responded to. Grace the customer service person was very helpful and solved my issue quickly and with a very satisfactory result. I will order from this company again. Great customer service!

18 april 2024
Review zonder uitnodiging
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Antwoord van Love Sew

Hi Denise, we are glad that we're able to help. Thank you for your trust and support. We look forward to your next purchase.

Beoordeeld met 5 van de 5 sterren

Great website

Great website, great selection of merchandise, and great selection of classes. Covers everything I need. I'm just beginning to learn quilting and this is the best website for that.

21 februari 2024
Review zonder uitnodiging
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Antwoord van Love Sew

Hey, thank you. We are happy to hear you feel that way. We hope to see you shop with us again soon.

Beoordeeld met 5 van de 5 sterren

Ease of refund

I purchased a walking foot from Love Sew that did not fit my machines. After contacting LS customer service and several discussions I was promptly refunded the cost and told to keep the foot. This is true customer service! I will buy from them again

7 februari 2024
Review zonder uitnodiging
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Antwoord van Love Sew

Hello Janie, we are so glad to hear that. Thank you for your trust and support. We hope to see you shop with us again soon.

Beoordeeld met 5 van de 5 sterren

Sew 12.5” x 12.5” square ruler is perfect

I like the 12.5” x 12.5” square ruler from Love Sew because the markings are clear, easy to read, and not too busy, making it easier to measure. The 1/2” frosted markings make it easier to see the fabric you’re cutting, and they stop the square from moving around while you’re cutting. The blue 1” dots are on the outside edges so you get a much clearer look at what you’re cutting from end to end of the square.

6 januari 2024
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Antwoord van Love Sew

Hey Trish, you really put a lot of thought into this, thank you for noticing. We hope to see you shop with us again soon.

Beoordeeld met 5 van de 5 sterren

Love working with them

They are great to deal with. Good prices and sales. I get my items in a timely manner.

18 december 2023
Review zonder uitnodiging
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Antwoord van Love Sew

Thank you so much for your trust and support, Lorreta.

Beoordeeld met 5 van de 5 sterren

Love Sew gets an A+++

I Love this pattern and coordinating blue and yellow fabric. Love Sew is the best! I received quality quilter’s cotton fabrics cut and folded perfectly 💕 and the quilt is gorgeous!

10 januari 2024
Review zonder uitnodiging
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Antwoord van Love Sew

Hey Linda, your review is incredible; thank you for sharing that with us! It's wonderful that the quilt kit has made such a difference for you. We hope to see you shop with us again soon.

Beoordeeld met 5 van de 5 sterren

Top-Notch Quilting Products Supplier

Love-Sew is one of my most favorite quilt supply vendors! Service is quick, the products that I have purchased have been top-notch all the way, and questions have been answered promptly! They’ve come a long ways in the years I have been doing business with them and I want to see them succeed and grow!

12 december 2023
Review zonder uitnodiging
Logo Love Sew

Antwoord van Love Sew

Hi Debbie, thank you! We appreciate you taking the time to express that. We look forward to see shop with us again soon.

Beoordeeld met 1 van de 5 sterren

Ordered merchandise 11/30/23

Ordered merchandise 11/30/23. Followed up 12/10 after not receiving shipping confirmation. Merchandise tracking number received 12/13. Today 12/22. No merchandise. Customer service continues to send same tracking number showing product has not moved. Moved to PayPal dispute. Seems like a scam.

12/23/23 Merchant continues to provide reassurance. Does not appear to try to track merchandise. Again, ordered 11/30/23, promised delivery in 7 days. Today 12/23/23, 24 days since ordering. No Christmas gift will be under tree. Would never order from this merchant if product arrival is desired.
12/28. Due to merchant failing to track parcel (despite requiring insurance), merchant now states they are “tired of waiting for parcel to arrive at shipper” and they have no more product. Result, more than 30 days after order, multiple requests for new shipment, I have no gift to give. Asked if I would like to order something else. No. I would not. Have requested refund 5 times. Still no refund. Escalated with PayPal. DO NOT ORDER FROM THIS MERCHANT. Continues to send marketing emails to me.

21 december 2023
Review zonder uitnodiging
Logo Love Sew

Antwoord van Love Sew

Hello Anne, we apologize for the inconvenience. As one of our representatives mentioned, your order was shipped, and the tracking website should show an update soon. If there is any problem while the package is in transit, we can reship it for free or refund your payment. We are hoping for your patience and understanding.

12/30. Hi Anne, we humbly apologize again for the wait. Your payment was refunded in full. To apologize for the trouble, we can give you a gift card. If this is something you're interested in, please email us. Thank you for being so patient.

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, acknowledged my order, thanking me for it (personal touch) updated me on shipment and updated me on all aspects. Great communication, made me feel like they cared. Will deal with them often.

21 december 2023
Review zonder uitnodiging
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Antwoord van Love Sew

Hi Wendy, thank you for leaving us a 5* review. We hope to see you shop with us again soon.

Beoordeeld met 5 van de 5 sterren

My package arrived in a timely manner…

My package arrived in a timely manner and wow, my hems are more professional looking. Still have to practice a bit still but they work splendidly.

15 november 2023
Review zonder uitnodiging
Logo Love Sew

Antwoord van Love Sew

Hello Jeff, we are glad to hear that. Thank you for your trust and support.

Beoordeeld met 5 van de 5 sterren

Excellent Quality & Customer Service

I placed an order over the Black Friday weekend, when my order arrived the package was damaged several goods were missing and others were damaged. I took photos of what I received and their condition and emailed Love Sew to make them aware and ask them to please replace them. To my pleasant surprise, I received an answer within a day, and they immediately placed a replacement order for the damaged goods and all the items that were not in the package! I know this wasn't easy for them as several 1/2 yd bundles were missing along with some notions and thread. In a little over a week, I received the replacement items free of charge. The customer service was outstanding and I love their rulers and cutting mats both are non-slip, accurate, and durable. Thank you Love-Sew!

7 december 2023
Review zonder uitnodiging
Logo Love Sew

Antwoord van Love Sew

Hello Ellen, thank you for noticing! It is great to hear that. Everyone in our company has been working hard to ensure our customers are cared for. We appreciate your support, and we look forward to your next purchase.

Beoordeeld met 5 van de 5 sterren

Great service and follow up, excellent quality

Love Sew is an extremely reliable supplier. You are kept in touch with the progress of your order and if you have any queries they keep in touch, pretty much by return email. The fabrics I ordered have been excellent quality with strong & vibrant colours. I am looking forward to getting stuck into my next project!! Thank you Love Sew for your service and support.
Margot, Australia.

17 november 2023
Review zonder uitnodiging
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Antwoord van Love Sew

Hello Margot, we are glad to hear that from you. Thank you for your trust and support! We hope to see you shop with us again soon.

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