Love Sew Reviews 

Love Sew are fantastic! Their products are excellent and their customer service is second to none! Buy with confidence, you won't regret it! I can't say enough good things about this company and their products! AAAAA+

Well I have to say I'm a little disappointed with this company, firstly it reads like this company is in the UK but after reading other comments on here, they are actually in the US, which OK isn't a bad thing but it would be nice to be informed from the start, I do try and buy from local or at least UK based companies (and certainly not Amazon), secondly my order took nearly three weeks to arrive (probably because it came from the US, so that explains that then), thirdly I got bombarded with emails after I placed an order, I bought the item for my partner as a Christmas present after she said one would be handy, fair enough they are not to know it's not for me personally and I have no interest in sewing and forthly the postage bag the item irrived in, had 'love sew' blazened all over it, which again I suppose isn't their fault as they probably don't think it really matters but it just gave the game away and spoilt the surprise factor when the postman handed it to her personally, I admit all little petty things to moan about but just puts me off using them again.

Love Sew has unique and useful products for those who sew. They contacted me to be sure a recent order arrived in good condition and even responded to my feedback quickly. Great customer service!

They were very helpful ans I received my order very quickly

Love Sew made my lost package experience wonderful. I contacted them the day after the second part of my package didn’t arrive. Customer service answered within 24hrs and wanted some details which I easily provided thanks to my doorbell camera. They had a replacement shipment sent out the next day. Awesome! I’ll definitely come back and shop again.

I accidentally ordered the same item twice. Once I noticed the transaction amount had come out of my account twice. I contacted Love Sew and they cancelled one order and refunded my money immediately. They were so courteous and polite in all communication with me. I will definitely shop with them again ❤️

Great product. Some feet that I had been needing for a while. Fabulous service, fast shipping. I highly recommend this company for any sewing needs you might have. Thank you Love Sew.
Juanita P.

I was confused about shipping and tracking on the order that I recently placed. When I emailed the company , it took less than 2 hours for them to respond with a full, detailed explanation and links for tracking! Wow! Exemplary customer service delivered in a concise and friendly manner -- so rare these days. I definitely recommend this company, and WILL be using them again.

I bought these for future use, but just couldn't resist.
These are magnificent!!

Service is brilliant! Staff are happy to make sure your order is completed correctly and in a timely manner.

The items purchased were excellent, the price and postage were very competitive. I have placed a further order with them.
Initially, I was under the impression that this company was UK based given the web and postal address on their website. When the goods were dispatched from USA I did have concerns. However, the items were well packaged for their long journey, delivered in good condition, the tracking information was mostly current, the UK courier was a reliable one. Good Service

They stole a design from Suzy Quilts with absolutely no copyright agreement, marketed it as their own. Shame on this company. Total scam.

Company claims to have permission to sell this quilt, which they do not. They do not credit Suzy Quilt on their website, and I have confirmation from SuzyQuilts that they have never given permission to this company

I purchased the Side Cutter foot, which I think is amazing. The first one arrived, the case was loose, but thot that was 'normal'.. But, it wouldn't work on either of my low shank machines..I wrote CS at Love Sew and Grace said it could be damaged, so sent a new one. It arrived, I tried multiple times and it still would not work on my machines.. I again wrote to CS, and she apologized and I was issued a refund immediately.. I can't praise Love Sew's customer service enough. Thanks so much.

Really helpful and unusual accesories for sewing. The quality is good, the price is low, and the shipping is prompt. Outstanding value overall!

I ordered a quilting clapper from Love-Sew. The product I received was not the correct one. (It was a more expensive model) I contacted the company to simply ask why the incorrect one was shipped.
Was I surprised to find the correct item had been shipped AND the original clapper DID NOT have to be returned! I feel Love-Sew went above and beyond for their customer. I will be a repeat customer!

I bought a walking foot, didnt use it immediately but the first time I used it, it broke while sewing my first line. I emailed the customer service asking for a refund, they replied with they will send me a replacement. After I had accepted a replacement over a refund they advised me even though they sometimes can send out a faulty products, they were not able to do anything as it was a little over they're 60 days return policy. As a first time customer they supplied me with a faulty product and are unwilling to correct the mistake. Very disappointing. Also the order took longer than the 3-5 working days to arrive.

The wide hem feet I ordered are perfect. My first order got mis-delivered by the post office. Not Love Sew’s fault, but they re-sent the order and I am well pleased with their product!

This company is a trustworthy business very important to those of us who live in New Zealand. It is great to know that what you buy is of excellent quality, and that you will receive them in excellent condition. The price is affordable too, great shopping.