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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Wow! This is now my go to place for phone cases. Such good quality and designs. Such good prices as well. I ordered 3 cases with added glitter case on one of them but unfortunately the time scale for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very impressed with LoveCases! Not only is the phone case I've ordered super cute and fitted to my older phone, but LoveCases has kept me up to date with any issues related to my order, and even... Toon meer

Beoordeeld met 1 van de 5 sterren

Took too long to arrive but I wouldn't of minded had my item been good quality. Ordered a popsocket for my phone, the picture on it was blurry and bad quality. The picture also popped off everytime I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Such a great family run company! I ordered a bundle from here, amazing value, it included phone case, key ring, coaster, phone loop all in this amazing celestial stars and crescent moon pattern. I had... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoonaccessoire winkel
  2. Winkel in modeaccessoires

Geschreven door het bedrijf

Welcome to LoveCases, your go-to destination for fun, unique, and trendy phone cases and accessories! Based in the heart of the UK, we are a small but passionate team dedicated to spreading love and positivity through our vibrant and stylish designs. Get in touch 💌hello@lovecases.com Shop our products here https://www.lovecases.com


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

538 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,2

Alle reviews

(538)

36 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Extremely overpriced

Extremely overpriced
A very cheap case with a few stickers.
Would defo not use again
For the money I paid, I expected a durable case with print, not children's stickers

5 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Quality has changed

I've bought a few cases in the past and been very happy with them, however I received 2 for Christmas and the quality is no longer any good. The soft cases are a lot softer than before and thinner, they dont quite sit right over the buttons on the side which is annoying as they don't always work first time. I've also noticed the finish isn't as good, both have a few bumpy bits around the sides and for some reason they both have some sort of number printer on the side along with the model of the phone it's for. Personally i don't want to see something like that on my case and my previous ones never had that.
The pictures that are printed on the case are fine it's just the overall quality of the cases they are now using that's the problem.
As these were a gift I wasn't able to contact customer service about this and I feel awkward asking the person who gifted me them to do it. Sadly it has put me off buying anymore cases from them.

Just like to add I wasn't sent the wrong cases as their reply may suggest because as I stated above the model of the case is printed on the side of the actual case.

25 december 2025
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hi Emma, if you could have contacted us when you received the cases, we could have sorted this for you - it may be that you were accidentally sent the wrong case. We're sorry that you were disappointed with the products received.

Beoordeeld met 5 van de 5 sterren

Love my new case

Love my new case. My phone feels really protected, has a nice feel to it and looking cute

3 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very poor company.

I placed an order and after several working days I was sent an email stating it was out of stock.

I've complained to them, bringing up the point that they shouldn't take people's money when they don't have the product, I haven't heard back from them.

3 september 2025
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hi Graham. I'm sorry to hear that you're disappointed that your item was out of stock. We did our best to offer alternatives or a full refund.
Please note that it can take up to 24 hours to respond to customer queries - so your email from yesterday afternoon will be responded to today.

Beoordeeld met 2 van de 5 sterren

Lovely case but images come off quickly

I ordered a personalised pet phone case which j absolutely love but after having it on for 2 weeks all the images on the back are peeling off.
It is mostly just on my desk or on charge in the car so can't imagine what it would be like if it was in a handbag.
Such a shame as its such a nice case but its expensive for it to look so tatty after only a few weeks

1 augustus 2025
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hi, really sorry to hear there's been an issue with your case. Please drop us an email so we can sort this out for you ✨

Beoordeeld met 1 van de 5 sterren

If I could mark a minus figure I would

If I could mark a minus figure I would. I have had numerous purchases from here in the past all without issue and the customer service has always been amazing. However, my parcel has not arrived this time Evri don’t care, they sent a pic of an envelope on a pavement as proof !! And Love cases have been ignoring my emails and just not interested. I raised a complaint and heard nothing then I get an email to say they have opened a case with Evri !!
This has been going on for 3 weeks now, so disappointed am out of pocket and have nothing for it !!
Thank you Love Cases

7 augustus 2025
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hi Tina, as we've communicated via email, we have contacted Evri about the issue and are awaiting the result of the investigation. As the photo and the GPS location of the delivery matches, we're unable to action anything until we've heard back from the courier. I hope you can understand that we have to follow a fair process for all deliveries that have been reported as not received.

Beoordeeld met 1 van de 5 sterren

dont expect a refund

Made an order and it was returned due to ill fitting and not great quality. still awaiting my refund after i returned this almost 2 months ago have been in contact with proof of return and my order number and have absolutely 0 response.

13 juni 2025
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hi Shauna, after asking for the tracking for your return, we didn't receive a response from you. As soon as we receive your return, we'll gladly refund your order ✨

Beoordeeld met 1 van de 5 sterren

Cheap looking and not convinced I got what I ordered

Ordered two phones cases for my Samsung 24 on 13 July 2025. Luckily, I took a screenshot of my order confirmation showing my order number. The picture doesn't, however, have a breakdown of the order. I never received an order confirmation from Love Cases. The next communication I received was from DPD about expected delivery. My cases arrived on 15 July 2025.

I am disappointed by both cases. They both have a glitter feature on the case, which I don't believe I ordered. The feature cheapens the look of the cases. The print on the back of the cases also looks like a sticker that isn't cohesive with the material of the case. Again, it cheapens the look. On the same day, I sent a query to Love Cases, via the website chat feature, to confirm my order details. I have a screenshot of this. I haven't heard back from them yet...

13 juli 2025
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hi, if you could share you order details with us, we'd love to help with this ✨

Beoordeeld met 5 van de 5 sterren

Great quality

This was my first time using lovecases and I have to say I'm so impressed with the quality, the shipping was fast and well packed! Highly recommend.

24 juni 2025
Logo LoveCases

Antwoord van LoveCases

Thanks so much ✨

Beoordeeld met 5 van de 5 sterren

Cutest company

The designs are so so so cute, always on trend and they're so quick with it! The quality is incredible, whoever is printing and packing these is really talented. And nothing compares to their customer service, honestly the friendliest team to deal with!

3 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered matching collar

I ordered matching collar, lead and harness set for my dog, the collar was out of stock, I was emailed and offered a different collar. I asked for my ordered to be cancelled as I wanted the matching set, they told me I could wait and the collar would be dispatched ASAP when the new stock arrived and offered a free gift of a phone case and it matches the set for my dog. Fantastic service and amazing customer service. Will definitely be using love cases again

5 juni 2025
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hi lovely! 💕🐾

Thank you sooo much for your kind words — this absolutely made our day! We're so glad we could get everything sorted for you and your pup 🐶✨ Matching accessories are a must, and we're thrilled you loved the little phone case surprise too 💌

Your support honestly means the world to us, and we can’t wait to have you shop with us again soon! Sending lots of love (and tail wags!) your way 💖

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