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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Wow! This is now my go to place for phone cases. Such good quality and designs. Such good prices as well. I ordered 3 cases with added glitter case on one of them but unfortunately the time scale for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very impressed with LoveCases! Not only is the phone case I've ordered super cute and fitted to my older phone, but LoveCases has kept me up to date with any issues related to my order, and even... Toon meer

Beoordeeld met 1 van de 5 sterren

Took too long to arrive but I wouldn't of minded had my item been good quality. Ordered a popsocket for my phone, the picture on it was blurry and bad quality. The picture also popped off everytime I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Such a great family run company! I ordered a bundle from here, amazing value, it included phone case, key ring, coaster, phone loop all in this amazing celestial stars and crescent moon pattern. I had... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoonaccessoire winkel
  2. Winkel in modeaccessoires

Geschreven door het bedrijf

Welcome to LoveCases, your go-to destination for fun, unique, and trendy phone cases and accessories! Based in the heart of the UK, we are a small but passionate team dedicated to spreading love and positivity through our vibrant and stylish designs. Get in touch 💌hello@lovecases.com Shop our products here https://www.lovecases.com


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

538 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,2

Alle reviews

(538)

36 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent customer service!

Excellent customer service, the girls are so kind and lovely! I can’t wait to receive my order and will update this review when they arrive! 🩷

Edited- cases arrived quickly and look exactly like the photos! I love them! Would definitely buy from lovecases again 😍😍😍

18 juni 2024
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hey,

Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕


Kind Regards,
LoveCases Mani💕

Beoordeeld met 5 van de 5 sterren

I received my order today

I received my order today, i was having a crappy day and seeing the quality of the phone cases and the freebies put a smile on my face. They look exactly like the photo i'm absolutely in love!!!!!

17 juni 2024
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hey,

Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕


Kind Regards,
LoveCases Mani💕

Beoordeeld met 4 van de 5 sterren

I ordered 3 cases

I ordered 3 cases. One being the Winnie the Pooh cocktail one. They sent me the Winnie and friends. My friend liked it but it’s not what I ordered. The rest of the covers were correct. She was very happy with the 3 cases.

20 mei 2024
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hey Leanne, drop Mani an email at hello@lovecases.com and we will get the correct cases to you and your friend my lovely - LoveCases Mani 💓

Beoordeeld met 5 van de 5 sterren

Amazing customer service 👏 so…

Amazing customer service 👏 so professional and the quality of products are amazing, highly recommend if you want coverage for your devices , lovecases are defiantly my go to💓

12 juni 2024
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hey,

Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕


Kind Regards,
LoveCases Mani💕

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service, worked with me on my chosen design. Would definitely recommend.

28 mei 2024
Logo LoveCases

Antwoord van LoveCases

Hey,

Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕


Kind Regards,
LoveCases Mani💕

Beoordeeld met 1 van de 5 sterren

I've ordered twice, issues both times

I've ordered twice and both times I've had issues. My first order was incorrect and had to wait ages for the right case to be resent. The second order was recent, with major issues with delivery. My order was late and tampered with! My package was opened and resealed with tape and had an old Dirty phone case left inside! Love cases said its not them, must be Evri that did it... and that's it. I'm literally having to push for some sort of escalation. If your delivery service are not trust worthy that is an issue, but they are just nonchalant as if their customers aren't spending enough money for an all around good service. Very disappointed.

10 juni 2024
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hey!

Thanks for reaching out.

Again, I apologise on behalf of the courier company for the issue with your package. We do everything we possibly can to send out our parcels looking good, with correct and high quality cases and products inside.

As mentioned in my email to you, we have escalated this issue with our account manager at the courier company. The image you sent in did show that the case you ordered was sealed in it's original LoveCases bag and that there were no issues with the case you paid for.

We wish we could hand deliver our parcels so that our customers receive only the best delivery service, but unfortunately, as with every online store, we have to rely on courier companies to do this for us. We apologise again that this happened to your parcel.

If there is another resolve that you'd like, besides what we have spoken about over email, please do let me know🌸

LoveCases - Candace

Beoordeeld met 5 van de 5 sterren

Absolutely love my case!

Had a problem with my first order. Customer service was absolutely fantastic, replaced my order and added another case extra. The 2 new cases are lovely, super protective and look great on my phone I have had a few compliments on my case and have recommended love cases. This will not be my last order. Thank you :) x

20 mei 2024
Review zonder uitnodiging
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Antwoord van LoveCases

Hey Harley,

Thank you so much for the 5 stars! We're so happy that you are happy🎀

LoveCases - Candace

Beoordeeld met 5 van de 5 sterren

AMAZING QUALITY AMAZING TEAM

Just bought 3 cases for myself as I bought a new phone, then 3 more for my sister. I had a question and the team were so amazing at getting back to me so quickly. They arrived today, amazing quality cases and gorgeous prints. The team kindly gave some freebies too which is a lovely touch. Will definitely come back here for any more cases. Thanks so much !

7 juni 2024
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hey Zara,

Thank you so much for the 5 stars and your kind words! We're so glad that you loved your cases xx

LoveCases - Candace

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service and extremely helpful. The case is wonderful - fantastic print, great quality.

28 mei 2024
Logo LoveCases

Antwoord van LoveCases

Hey,

Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕


Kind Regards,
LoveCases Mani💕

Beoordeeld met 5 van de 5 sterren

Love cases are amazing

Love cases are amazing. I have made a few purchases with this company and they always go the extra mile. The quality is fantastic and delivery is so fast. They recently did a one off case for my son and sent a freebie for him to enjoy also. I cannot recommend this company enough!!

31 mei 2024
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hey,

Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕


Kind Regards,
LoveCases Mani💕

Beoordeeld met 5 van de 5 sterren

Can not fault the team at all

Can not fault the team at all. A little issue with one of the watch straps but quickly replied to and a response given with ease and convenience to me.
Puts bigger companies to shame. The personal touch goes a long way and that's how you gain loyal, repeat customers. Will definitely be purchasing from them again.

28 mei 2024
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hey,

Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕


Kind Regards,
LoveCases Mani💕

Beoordeeld met 5 van de 5 sterren

Great quality

The quality of the cases are fab

22 mei 2024
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hey,

Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕


Kind Regards,
LoveCases Mani💕

Beoordeeld met 5 van de 5 sterren

Super kind team

Super kind team! I’ve ordered from them for years and couldn’t recommend more, always happy to answer queries quickly!
I accidentally ordered the wrong phone model so they fixed it the next day!

14 mei 2024
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hey,

Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕


Kind Regards,
LoveCases Mani💕

Beoordeeld met 5 van de 5 sterren

Great designs at great prices

Great designs at great prices. A wide range of different phone models are available, which is nice because a lot of the time you can only find the newest models. The delivery took a few days longer than I’d have expected but this is explained on the site (I just didn’t read it, haha). But as they print to order to avoid waste, it’s worth a few extra days

24 april 2024
Logo LoveCases

Antwoord van LoveCases

Hey,

Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕


Kind Regards,
LoveCases Mani💕

Beoordeeld met 5 van de 5 sterren

Great Team at LoveCases!

My daughter placed an order for smart watch straps and a new phone case. There was an issue with the phone case but the communication from The LoveCases Team has been excellent and issue has been resolved. No problem at alll with the watch straps. The packaging and delivery were all great.

15 april 2024
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hey,

Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕


Kind Regards,
LoveCases Mani💕

Beoordeeld met 5 van de 5 sterren

a m a z i n g!

Been buying my cases from here for a while now (can’t keep the same case on for long) lol, price and quality is amazing, speedy delivery, couldn’t recommend them enough.

12 april 2024
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hey Nicole,

Ahhhh yay! Thank you so much for the 5 stars and kind words. We're so glad you enjoy your cases from us!

LoveCases - Candace🩷

Beoordeeld met 5 van de 5 sterren

Purchased 2 cases

Purchased 2 cases , love them both. Great price, quick delivery and not many companies do fun Google covers. Very happy

23 april 2024
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hey!

YAY! We're so glad that you love both your cases. Thank you so much for the 5 stars and kind words🎀

LoveCases - Candace🌸

Beoordeeld met 5 van de 5 sterren

What amazing customer service

What amazing customer service!
I purchased a case, but when I come I just wasn't so sure on it so decided to send it back & was pleasantly surprised there was an option to return it to simply swap for another case. Was so easy to do & come really quickly.
Great quality, lovely packaging and a amazing selection of cases with great prices but without compromising quality.
Will 100% return. Thanks again

20 april 2024
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hey Gemma,

Thank you so so much for the kind words and 5 stars! We're so glad we could help🌸

LoveCases - Candace🌸

Beoordeeld met 5 van de 5 sterren

Gorgeous cases!

Been looking at this website for awhile, and I'd just gotten a new phone so I thought I'd order some cases. I must say I'm impressed, I ordered a normal case and two glitter cases. The print is clear and amazing and the cases are thick and made of a decent material. There is a lot to choose from but I had to get two scream cases, will definitely be buying from this company again.

13 april 2024
Review zonder uitnodiging
Logo LoveCases

Antwoord van LoveCases

Hey,

Thankyou so much for your kind words and continued support and custom with us here at LoveCases 💕


Kind Regards,
LoveCases Mani💕

Beoordeeld met 1 van de 5 sterren

design falling off!!!

My first case the design was peeling and falling off. I emailed about a replacement, they were lovely and said they’d send a new one. I received my new one today and the design is falling off/peeling off again!! wouldn’t recommend, poorly made.

edit: Lovecases emailed me and said they’d like to send me a case even after i got my refund. Three arrived today and the quality is so much better! It’s obvious that there was a fault in the first case and by chance it happened twice.

26 maart 2024
Logo LoveCases

Antwoord van LoveCases

Hey Isobel,

We are so sorry about your cases, this is not the level of quality we strive for. We have issued you a full refund.

We are looking into what happened here as this is not a standard at LoveCases and we pride ourselves on quality products.

We apologise for this🩷

LoveCases - Candace🎀

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