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Lovesofas Reviews 

2.899
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have never received a sofa so quickly. From seeing an ad on social media to finding a local shop, we got the sofa delivered within a week. It arrived within the timeslot and was in a box. It was tak... Toon meer

Beoordeeld met 5 van de 5 sterren

Totally satisfied with the selling process and product purchased the only thing that let things down was it wasn't delivered on the day promised

Beoordeeld met 5 van de 5 sterren

The assistance was very helpful and hands-on. I took a while to make up my mind but he was patient and knew much about the prices and availability which made it easier for me to decide on what I neede... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The entire ordering and delivery process was incredibly straightforward, and everything arrived exactly on time.A special thank you to Jan and his colleague, who delivered the sofa. They were exceptio... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Meubelfabrikant
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel

Geschreven door het bedrijf

We are a family run business, established in 2010, that stands for comfort, style, and value. Each one of our sofas is designed to fit in with current fashion trends. We embrace traditional values of craftsmanship and quality coupled with value for money, always with our customers in mind. Excellent service and the satisfaction of our customers are of utmost importance to us. Our staff are highly trained and knowledgable about our products and services, so they can give you a unique shopping experience and provide you with top quality customer service.

No more waiting weeks for a sofa!

Geschreven door het bedrijf

* UK-stocked, no long waiting times
Our ranges are stocked right here in the UK, which means no long lead times and no months-long waits. Most customers receive their sofa within 2–3 days*, with free room-of-choice delivery (delivery to select few remote postcodes may include an additional charge). *Delivery can take up to 5 working days maximum.
* Order today, decide at home within 30 days
With our 30-day returns window, you can take your time making sure your sofa is right for your home. You’re welcome to unpack, set it up, and try it for comfort and fit. If it’s not quite right, you can request a return for any reason within 30 days. Simply keep the original packaging and pack the sofa back up for collection. Return fee is £60. Free fabric samples available at request.
* Excellent value through online-only pricing
We focus on sofas that are built for everyday living — carefully selected designs, durable upholstery fabrics, and solid internal construction — all priced sensibly by operating online.
* Included manufacturing warranty + optional additional accidental warranty
Every sofa comes with a 1-year manufacturing guarantee as standard, and for extra reassurance we offer an optional 5-year protection plan covering accidental damage and the sofa frame, available for upgrade at a small cost to ensure maximum savings and protection our customers.

Fast and free delivery

Room-of-choice delivery within 2-3 days

Room-of-choice delivery within 2-3 days
All items advertised are in stock so delivery will be within 1-5 working days maximum. We deliver to the room of your choice at no extra cost. Unpack & assembly service is available at an extra fee.

Contactgegevens

Dozens of sofas on sale now!

Do not miss out on savings - stock is limited.

4,6

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,6

Alle reviews

(2.899)

415 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Still not delivered

Still not delivered

27 mei 2026
Logo Lovesofas

Antwoord van Lovesofas

We’re sorry to hear your feedback.

We can confirm your order is currently out for delivery today. The order was placed on 26 May and is being fulfilled within our advertised delivery timeframe of 1-5 working days, as clearly stated on our website at the time of purchase.

As the order is still within the expected delivery window, we do not consider the delivery to be delayed at this stage.

If you require any further assistance regarding your order, our Customer Service team will be happy to help.

Beoordeeld met 1 van de 5 sterren

Really bad services l made a Mistake on…

Really bad services l made a Mistake on my delivery postcode by writing the wrong postcode l didnt relise untill the notification cam thought about delivery and l called them and they said l hadn't ordered anything when l had and didn't help was a bit rude aswell when l tried explaining

28 mei 2026
Review zonder uitnodiging
Logo Lovesofas

Antwoord van Lovesofas

Thank you for your feedback, and we’re sorry to hear about your initial experience.

We understand there was frustration around the incorrect postcode and the difficulty when you first contacted us. That’s not the experience we want for our customers, and we also apologise for the way the interaction was handled at the time.

We’re glad to see that the matter has since been resolved by a different member of our team. If there’s anything further we can help with, please don’t hesitate to reach out again, we’re always here to help.

Beoordeeld met 5 van de 5 sterren

Delivery good and on time ordering …

Delivery good and on time ordering and service as expected from a customer

24 april 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Eric, we are delighted to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

I had already purchased the three…

I had already purchased the three seater and two seater, this purchase was for the matching armchair. Love them, really well made, quick shipping and great delivery service

21 mei 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Sarah, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with your recent purchases! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Staff were lovely

Staff were lovely, very friendly and helpful, polite and professional.

21 mei 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Gill, we are thrilled to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

We purchased the Portofino 2 seater…

We purchased the Portofino 2 seater sofa after seeing it on-line. The sofa was excellent and we are pleased with the colour and the texture of material. The delivery was carried out by two young people and we couldn't have been more pleased with the level of service we experienced.

21 mei 2026
Logo Lovesofas

Antwoord van Lovesofas

We are thrilled to hear that you are pleased with the quality of your new Portofino 2-seater sofa! We are also delighted to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Excellent service… very quick delivery…

Excellent service… very quick delivery date. Kept up to date with information and arrival times. Delivery men were superb and very helpful.

20 mei 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Yvonne, we are delighted to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Great service from this company

Website was clear, easy to follow, quick delivery, within a week, staff on delivery team, nothing to much trouble for them. I had a few issues re legs on sofa paint was chipped. Phoned Lovesofa, very helpful and got new legs delivered to me straight away. Can't fault the overall service

10 april 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Diana, we are thrilled to hear that you had a great experience with us, our 3rd party courier and our wonderful customer service team! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 3 van de 5 sterren

Looks good quality could be better

Really quick delivery. I bought one of their light brown chesterfield sofas looks really nice and is comfortable. But after 3 months of use, the seat cushion is already miss shapen and it squeaks and creeks when sat on. For nearly £600 I expected the springs to be better quality

22 mei 2026
Review zonder uitnodiging
Logo Lovesofas

Antwoord van Lovesofas

Thank you for taking the time to leave your feedback, we really appreciate it.

We’re glad to hear you’re happy with the look, comfort, and fast delivery of your sofa. However, we’re sorry to hear that you’ve experienced issues with the seat cushion shape and some creaking after a few months of use.

We do take quality concerns seriously, especially regarding durability over time, and your comments will be passed on to our product team for review. For any concerns about your order, we’d also encourage you to contact our customer service team directly so we can look into this further and assist where possible.

Thanks again for your review. Feedback like this helps us continue to improve our products.

Beoordeeld met 5 van de 5 sterren

Fab sofa

Gorgeous sofa and super fast delivery. The guys delivering sofa were soooo nice.

18 mei 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Joanne, we are delighted to hear that you are pleased with your recent purchase and that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Great price on my new sofa

Great price on my new sofa. Ordered one day and had confirmed delivery date within 2 days. Kept informed of it's progress with delivery company phoning about an hour before it arrived.

15 mei 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Chris, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

The sofa's are beautiful

The sofa's are beautiful! And they feel like they're good quality, I'm more than pleased with my purchase ☺️

15 mei 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Samantha, we are thrilled to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Great sofa at a great price

Great sofa at a great price, delivered in 3 days…what’s not to like!

14 mei 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Mark, we are delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Really easy to order my new patchwork…

Really easy to order my new patchwork sofa and it matches the chair I bought 3 years ago perfectly. It arrived in perfect condition I am so pleased

14 mei 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Ann, we are thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication from purchase, half hour phone call before delivery plus an eta the day before. Perfect quality sofa.

14 mei 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Gary, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Excellent service from ordering in the…

Excellent service from ordering in the shop to deliverary. Absolutely delighted with our rise and recline chair and settee.

13 april 2026
Logo Lovesofas

Antwoord van Lovesofas

We are delighted to hear that you had a great experience with our team in our showroom and with our 3rd party courier! We are also thrilled to hear that you are pleased with your recent purchases! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 4 van de 5 sterren

Easy to assemble

Easy to assemble, good value for money and reliability. Excellent delivery service.

12 mei 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Lourdes, we are delighted to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your lovely feedback and 4* review!

Beoordeeld met 5 van de 5 sterren

Great company would buy from them again

Great company would buy from them again

11 mei 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Mrs Fuller, we are thrilled to hear that you had a great experience with us! Thank you for taking the time to write your lovely feedback and 5* review!

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