Banner for Lovesofas

Lovesofas Reviews 

2.896
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The assistance was very helpful and hands-on. I took a while to make up my mind but he was patient and knew much about the prices and availability which made it easier for me to decide on what I neede... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really easy to deal with from choosing my sofas through to delivery and installation. Kept me informed at every stage. Delivery staff efficient and friendly

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The entire ordering and delivery process was incredibly straightforward, and everything arrived exactly on time.A special thank you to Jan and his colleague, who delivered the sofa. They were exceptio... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were kept informed of the tracking status daily until the delivery. The delivery men were wonderful. Our house is quite small, and we were concerned that the item wouldn't fit through the front doo... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Meubelfabrikant
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel

Geschreven door het bedrijf

We are a family run business, established in 2010, that stands for comfort, style, and value. Each one of our sofas is designed to fit in with current fashion trends. We embrace traditional values of craftsmanship and quality coupled with value for money, always with our customers in mind. Excellent service and the satisfaction of our customers are of utmost importance to us. Our staff are highly trained and knowledgable about our products and services, so they can give you a unique shopping experience and provide you with top quality customer service.

No more waiting weeks for a sofa!

Geschreven door het bedrijf

* UK-stocked, no long waiting times
Our ranges are stocked right here in the UK, which means no long lead times and no months-long waits. Most customers receive their sofa within 2–3 days*, with free room-of-choice delivery (delivery to select few remote postcodes may include an additional charge). *Delivery can take up to 5 working days maximum.
* Order today, decide at home within 30 days
With our 30-day returns window, you can take your time making sure your sofa is right for your home. You’re welcome to unpack, set it up, and try it for comfort and fit. If it’s not quite right, you can request a return for any reason within 30 days. Simply keep the original packaging and pack the sofa back up for collection. Return fee is £60. Free fabric samples available at request.
* Excellent value through online-only pricing
We focus on sofas that are built for everyday living — carefully selected designs, durable upholstery fabrics, and solid internal construction — all priced sensibly by operating online.
* Included manufacturing warranty + optional additional accidental warranty
Every sofa comes with a 1-year manufacturing guarantee as standard, and for extra reassurance we offer an optional 5-year protection plan covering accidental damage and the sofa frame, available for upgrade at a small cost to ensure maximum savings and protection our customers.

Fast and free delivery

Room-of-choice delivery within 2-3 days

Room-of-choice delivery within 2-3 days
All items advertised are in stock so delivery will be within 1-5 working days maximum. We deliver to the room of your choice at no extra cost. Unpack & assembly service is available at an extra fee.

Contactgegevens

Dozens of sofas on sale now!

Do not miss out on savings - stock is limited.

4,6

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(2.896)

412 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The sofa arrived on time by friendly…

The sofa arrived on time by friendly delivery men. They assembled this and placed it exactly where requested. A lovely sofa.

10 augustus 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Susan, we are thrilled to hear that you had a great experience with our 3rd party courier and that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Friendly informative assistant in the…

Friendly informative assistant in the shop, reasonable price and quick delivery

4 september 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Tracey, we are thrilled to hear that you had a lovely experience with the team in our showroom and our 3rd party courier! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 3 van de 5 sterren

Good value two seater sofa

The sofa is okay and it was good that it arrived safely. The quality is not great and the seat cushions are very firm almost to the extent it is uncomfortable to sit on. It was however a good price and cheaper than the matching chair I bought it to go with. Delivery was efficient and communication was good although it would have been nice to have had the item unpacked and rubbish taken away.

4 september 2026
Logo Lovesofas

Antwoord van Lovesofas

Thank you for taking the time to share your feedback. We are pleased to hear that your sofa arrived safely, that you found it to be good value, and that you were happy with the delivery and communication.

We are sorry to hear that you found the seat cushions firmer than expected. Comfort and personal preference can vary, but we appreciate you sharing your experience and will take your comments on board.

With regard to unpacking and removal of packaging, our standard delivery service does not include this, but we understand that this would have been a convenient addition.

Thank you again for your feedback and for choosing us.

Beoordeeld met 5 van de 5 sterren

Very good service and Quality sofa

Very good service and Quality sofa

4 september 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Richard, we are delighted to hear that you had a great experience with us and that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

I was very sceptical but received my…

I was very sceptical but received my sofa and was really pleased. Ordering, communication and delivery was all spot on.

3 september 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Karen, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Delivered on time

Delivered on time, lovely sofa and great price

3 september 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Fiona, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

The sofa was delivered quickly

The sofa was delivered quickly, i love the colours, very comfortable, delivery men were great,

2 september 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Marie, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the comfort and quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

The sofa is immaculate

The sofa is immaculate, beautiful design with added bonus of a sofa bed for the extra space or sleepovers.
Excellent service, quick and supportive delivery team upon arrival. Ensured the product was in the correct room and delivered safely.

2 september 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Jodie, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Gorgeous sofa

Sofa is absolutely gorgeous & very comfortable. Did not disappoint & I love it.

2 september 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Maria, we are thrilled to hear that you are pleased with the comfort and quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Sofa very nice and functional and…

Sofa very nice and functional and comfortable

5 augustus 2026
Logo Lovesofas

Antwoord van Lovesofas

We are delighted to hear that you are pleased with the comfort of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Great couch

Great couch

4 augustus 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Danny, thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

My sofa and 2 chairs arrived on time…

My sofa and 2 chairs arrived on time excellent service. Unfortunately completely my own fault i had ordered the wrong one. I messaged them and it was not a problem I wrapped it up they arranged collection once again excellent service and my money was refunded. I would 100% recommend them.

28 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Michele, we are delighted to hear that you had a great experience with us, our lovely customer service team and our 3rd party courier! Thank you for taking the time to write your wonderful feedback, recommendation and 5* review!

Beoordeeld met 2 van de 5 sterren

Ordering was fine

Ordering was fine, delivery arrangements was shocking, not what I got told when I bought the sofa, ring Monday for Wednesday delivery and Wednesday for Friday delivery, this was not the case after 2 phone calls to confirm my delivery date, the day before it was due I had no confirmation email with a time slot, I rang the store and customer service to be told it wasn't even on the system, took nearly 2 weeks for delivery... Appalling service.

28 augustus 2026
Logo Lovesofas

Antwoord van Lovesofas

We’re sorry that your delivery experience fell short of the service we aim to provide. Your information confirming that you were ready to accept the delivery was unfortunately missed by our logistics department, which led to unnecessary delays and confusion around the delivery arrangements. We fully appreciate how frustrating this must have been, particularly after you had contacted us to confirm the arrangements. We sincerely apologise for the inconvenience and disappointment caused.

Beoordeeld met 2 van de 5 sterren

Some can be rude

Some can be rude, and they take money for delivery when it is faulty

29 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

We’re sorry you feel this way. Your first collection request was made because you found the items uncomfortable, and this was then cancelled at your request. Almost a month later, you contacted us again to request a collection, this time stating that the items were faulty, and we again arranged this as requested, providing all the relevant collection details.

We are particularly disappointed by the comment regarding our staff being rude. Having reviewed the communication, we cannot find any instance where our team was rude or discourteous towards you. We have always aimed to deal with your requests professionally and in accordance with your instructions.

Beoordeeld met 5 van de 5 sterren

A lovely sofa I’m very pleased with it…

A lovely sofa I’m very pleased with it and a very good service. It took 3 days to come once I ordered it and they delivered it on a bank holiday Monday. Very good communication. Great company to work with

28 augustus 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Katie, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Purchased this sofa for my summerhouse

Purchased this sofa for my summerhouse, loved it so much purchased another. Beautiful sofa, well made. Easy to order on line, delivered in a couple of days. I would say 10 out of 10

26 augustus 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Sue, we are delighted to hear that you had a great experience with us and that you are pleased with the quality of both your recent purchases! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 4 van de 5 sterren

Nice grey sofas but would have expected…

Nice grey sofas but would have expected the legs to be black not brown.
Delivered when you said so no complaints there.

26 augustus 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Linda, we are delighted to hear that you are pleased with your new sofas. But we regret to hear that the colour of the legs wasn’t quite what you expected. We appreciate your feedback and our team will certainly take this into consideration. Thank you for taking the time to write your honest feedback and 4* review!
Kind Regards,
Love Sofas

Beoordeeld met 5 van de 5 sterren

Ordering was easy

Ordering was easy. The process was straight forward and fast, from ordering to delivery. Friendly delivery team who kept me informed and were on time. Most importantly, the sofa was perfect.

25 augustus 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Hilda, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren
Logo Lovesofas

Antwoord van Lovesofas

Hi Roslyn, we are delighted to hear that you had a great experience with us and that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Lovely sofa

Lovely sofa! Beautiful colour! Very responsive customer service when I mis-typed the delivery address.

25 augustus 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Susan, we are thrilled to hear that you had a great experience with us and our lovely customer service team! We are also delighted to hear that you are pleased with your new sofa! Thank you for taking the time to write your positive feedback and 5* review!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer