The assistance was very helpful and hands-on. I took a while to make up my mind but he was patient and knew much about the prices and availability which made it easier for me to decide on what I neede... Toon meer
Bedrijf heeft geantwoord
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Really easy to deal with from choosing my sofas through to delivery and installation. Kept me informed at every stage. Delivery staff efficient and friendly
Bedrijf heeft geantwoord
The entire ordering and delivery process was incredibly straightforward, and everything arrived exactly on time.A special thank you to Jan and his colleague, who delivered the sofa. They were exceptio... Toon meer
Bedrijf heeft geantwoord
We were kept informed of the tracking status daily until the delivery. The delivery men were wonderful. Our house is quite small, and we were concerned that the item wouldn't fit through the front doo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a family run business, established in 2010, that stands for comfort, style, and value. Each one of our sofas is designed to fit in with current fashion trends. We embrace traditional values of craftsmanship and quality coupled with value for money, always with our customers in mind. Excellent service and the satisfaction of our customers are of utmost importance to us. Our staff are highly trained and knowledgable about our products and services, so they can give you a unique shopping experience and provide you with top quality customer service.
No more waiting weeks for a sofa!
Geschreven door het bedrijf
- * UK-stocked, no long waiting times
- Our ranges are stocked right here in the UK, which means no long lead times and no months-long waits. Most customers receive their sofa within 2–3 days*, with free room-of-choice delivery (delivery to select few remote postcodes may include an additional charge). *Delivery can take up to 5 working days maximum.
- * Order today, decide at home within 30 days
- With our 30-day returns window, you can take your time making sure your sofa is right for your home. You’re welcome to unpack, set it up, and try it for comfort and fit. If it’s not quite right, you can request a return for any reason within 30 days. Simply keep the original packaging and pack the sofa back up for collection. Return fee is £60. Free fabric samples available at request.
- * Excellent value through online-only pricing
- We focus on sofas that are built for everyday living — carefully selected designs, durable upholstery fabrics, and solid internal construction — all priced sensibly by operating online.
- * Included manufacturing warranty + optional additional accidental warranty
- Every sofa comes with a 1-year manufacturing guarantee as standard, and for extra reassurance we offer an optional 5-year protection plan covering accidental damage and the sofa frame, available for upgrade at a small cost to ensure maximum savings and protection our customers.
Fast and free delivery
Room-of-choice delivery within 2-3 days
All items advertised are in stock so delivery will be within 1-5 working days maximum. We deliver to the room of your choice at no extra cost. Unpack & assembly service is available at an extra fee.
Contactgegevens
Huddersfield, Verenigd Koninkrijk
- 01472563099
- info@lovesofas.co.uk
- lovesofas.co.uk
Dozens of sofas on sale now!
4,6
Uitstekend
3K reviews
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Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van Lovesofas
We are sorry you were unhappy with the outcome, but we do not believe this review fairly reflects the customer service provided.
Your concerns were responded to, reviewed as a formal complaint, and our position was clearly explained. The product concerns you subsequently raised were considered based on the information and photographs provided, and we were unable to establish that they constituted a manufacturing defect.
The return and packaging requirements were also clearly explained. These requirements, including the applicable collection arrangements, are set out in our Terms & Conditions, which were available and accepted at the time your order was placed. The assembly service includes disposal of the original packaging, but this does not remove the agreed responsibility to appropriately package an item for return.
We appreciate that you were dissatisfied with the resolution, but an outcome a customer disagrees with does not constitute poor customer service. We applied the agreed terms consistently and provided a clear response to your complaint.
Lovely sofa
Lovely sofa. Just what I wanted. Good communication with the Customer Service team. Courteous service ftom the delivery driver. 5 star service.
27 juli 2026
Antwoord van Lovesofas
Hi Carol, we are delighted to hear that you had a great experience with our lovely customer service team and our 3rd party courier! We are also thrilled to hear that you love your new sofa! Thank you for taking the time to write your wonderful feedback and 5* review!
Good quality, quick delivery
We ordered the sofa on Tuesday and it was delivered by Friday, great quality and easy to put together, the delivery drivers weren't as pleasant as I hoped and they didn't bring the sofa into our home but all in all a great experience
21 augustus 2026
Antwoord van Lovesofas
Hi Naomi, we sincerely apologise for the negative experience you received with our 3rd party courier and we will forward your complaint immediately to the courier. But we are delighted to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your feedback and 5* review!
Kind Regards,
Love Sofas
We bought a great sofa and delivery was…
We bought a great sofa and delivery was very quick and easy.
17 augustus 2026
Antwoord van Lovesofas
We are delighted to hear that you had a great experience with us and that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
Excellent!! Love my new sofabed 😊
Everything about my experience with love sofas was brilliant. Staff in store very helpful. Ordered on the Saturday and sofa was delivered on the Friday. Delivery was great, came at the time specified, ours was the first drop so had it at 7.30am, delivery guys very efficient!! Was built and ready to use before lunchtime! Easy enough to build it myself. Quality of the sofa is excellent and I would definitely recommend to friends and family. Overall everything was excellent so definitely 5 stars from me! 😊
21 augustus 2026
Antwoord van Lovesofas
Hi Julie, we are thrilled to hear that you had a great experience with us, the lovely team in our showroom and our delivery team! We are also delighted to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback, recommendation and 5* review!
Excellent customer service
Excellent customer service. Delivery staff professional and polite. Beautiful sofa - will order from this company again!
20 augustus 2026
Antwoord van Lovesofas
Hi Maria, we are delighted to hear that you had a great experience with us, our lovely customer service team and our 3rd party courier! We are also thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
Exceptional
Exceptional. What more can I say? The sofa was ordered online and delivered within 3 days. Unbeatable service and the quality of the sofa is fantastic for the price.
18 augustus 2026
Antwoord van Lovesofas
Hi Kerry, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
Absolutely over the moon with my couch
Absolutely over the moon with my couch, really fast delivery. The delivery guys were excellent. The sofa is excellent value for the money.
20 augustus 2026
Antwoord van Lovesofas
Hi Robert, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
Absolutely exceptional
Absolutely exceptional
I ordered on the Monday x 2 chesterfield velvet sage been sofas by Thursday they were delivered into my living room.
Superb service
Excellent communication
And outstanding product
Thank you , I’ve not stopped raving about your company 5 star
Mrs T Bolton
19 augustus 2026
Antwoord van Lovesofas
Hi Mrs Bolton, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with your new sofas! Thank you for taking the time to write your lovely feedback, recommendation and 5* review!
Great quality and price
Great quality and price. Would highly recommend the company and delivery service was very smooth
19 augustus 2026
Antwoord van Lovesofas
Hi Ollie, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback, recommendation and 5* review!
New Sofa’s
Delivery team were polite, pleasant, very helpful. They went above and beyond, a credit to the company. The sofa’s are excellent, no problems at the moment. Do like the colour, as it matches our new carpet and colour scheme well. Recommend you to all friends and colleagues.
Thanks again.
19 augustus 2026
Antwoord van Lovesofas
Hi Pam, we are delighted to hear that you had a great experience with us and our delivery team! We are also thrilled to hear that you are pleased with your recent purchases! Thank you for taking the time to write your wonderful feedback, recommendation and 5* review!
Love Sofas purchase
Very easy website to navigate through, with all you need to know about each sofa. Ordered the Lincoln 3 seater sofa, and 2 chairs in beige, on the Tuesday, was delivered on the Thursday. Kept informed all through the process from ordering, to when delivery was expected, with updated messages via the delivery tracker. Got the delivery timeslot, excellent couple of lads, very efficient, and on time too. All delivered into living room, within minutes! This three piece comes boxed, it needs the backs and armrests fitting, not too bad a job, if you are reasonably fit! Colour is as shown on website photos, and its lovely and firm to sit on. Very happy!
18 augustus 2026
Review zonder uitnodiging
Antwoord van Lovesofas
Hi Jayne, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with the comfort and quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
Quality sofa for a reasonable price
Quality sofa for a reasonable price. Delivered promptly
17 juli 2026
Antwoord van Lovesofas
Hi Ruban, we are delighted to hear that you are pleased with the quality of your recent purchase and that you had a great experience with our 3rd party courier! Thank you for taking the time to write your lovely feedback and 5* review!
Antwoord van Lovesofas
Hi Andrew, we are thrilled to hear that you are pleased with the comfort of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
Everything was great ordering delivery…
Everything was great ordering delivery and communication
13 augustus 2026
Antwoord van Lovesofas
Hi Cheryl, we are delighted to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your wonderful feedback and 5* review!
Antwoord van Lovesofas
Hi Lynn, thank you for taking the time to write your lovely feedback and 5* review!
Antwoord van Lovesofas
Hi Frank, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
very pleased with quality sofa
very pleased with quality sofa, smooth delivery and the good customer service
31 juli 2026
Antwoord van Lovesofas
Hi Sherjang, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
⭐ **1 Star
⭐ **1 Star – Extremely Disappointing Customer Service**
I have been extremely disappointed with my experience with Love Sofas.
I have been trying to resolve an issue regarding a sofa that needs to be returned, but despite repeatedly explaining that I am disabled and **physically unable to dismantle and securely package the sofa myself**, Love Sofas has continued to insist that I arrange for someone else to do this.
This is not a matter of inconvenience or unwillingness. I have clearly explained that I am **physically incapable of carrying out the required dismantling and packaging** because of my disability.
I have repeatedly contacted the company and asked them to provide a reasonable and workable solution. Instead, I have been left going around in circles and have now been waiting for a response to my latest email since **12 August**, despite making it clear that this is a formal complaint.
What I find particularly frustrating is that I have been willing to cooperate with collection and provide reasonable access. I am simply asking the company to take my circumstances into account rather than placing an additional physical and potentially financial burden on me.
I have also asked Love Sofas to explain the specific legal basis for their position, but I have not received a satisfactory response.
At this point, I feel completely ignored and unsupported as a customer. I have given Love Sofas numerous opportunities to resolve this matter directly, but the lack of communication and willingness to find a practical solution has been extremely disappointing.
I would **not recommend Love Sofas based on my experience so far**. I sincerely hope someone in a senior position eventually takes ownership of this complaint and provides a reasonable resolution.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Lovesofas
Thank you for your feedback. We understand that you are unhappy with our returns requirements; however, these requirements are clearly outlined in our Terms & Conditions and are applicable to returns of this nature. Our customer service team has provided the relevant information and explained the requirements for arranging the return. We are unable to make exceptions to these stated conditions, and we consider the matter to have been addressed in accordance with our returns policy.
The service and delivery was very good and I was kept informed all the way thru
The service was delivery was very good
12 augustus 2026
Antwoord van Lovesofas
Hi Julie, we are delighted to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your lovely feedback and 5* review!
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