Banner for Lovesofas

Lovesofas Reviews 

2.896
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The assistance was very helpful and hands-on. I took a while to make up my mind but he was patient and knew much about the prices and availability which made it easier for me to decide on what I neede... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really easy to deal with from choosing my sofas through to delivery and installation. Kept me informed at every stage. Delivery staff efficient and friendly

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The entire ordering and delivery process was incredibly straightforward, and everything arrived exactly on time.A special thank you to Jan and his colleague, who delivered the sofa. They were exceptio... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were kept informed of the tracking status daily until the delivery. The delivery men were wonderful. Our house is quite small, and we were concerned that the item wouldn't fit through the front doo... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Meubelfabrikant
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel

Geschreven door het bedrijf

We are a family run business, established in 2010, that stands for comfort, style, and value. Each one of our sofas is designed to fit in with current fashion trends. We embrace traditional values of craftsmanship and quality coupled with value for money, always with our customers in mind. Excellent service and the satisfaction of our customers are of utmost importance to us. Our staff are highly trained and knowledgable about our products and services, so they can give you a unique shopping experience and provide you with top quality customer service.

No more waiting weeks for a sofa!

Geschreven door het bedrijf

* UK-stocked, no long waiting times
Our ranges are stocked right here in the UK, which means no long lead times and no months-long waits. Most customers receive their sofa within 2–3 days*, with free room-of-choice delivery (delivery to select few remote postcodes may include an additional charge). *Delivery can take up to 5 working days maximum.
* Order today, decide at home within 30 days
With our 30-day returns window, you can take your time making sure your sofa is right for your home. You’re welcome to unpack, set it up, and try it for comfort and fit. If it’s not quite right, you can request a return for any reason within 30 days. Simply keep the original packaging and pack the sofa back up for collection. Return fee is £60. Free fabric samples available at request.
* Excellent value through online-only pricing
We focus on sofas that are built for everyday living — carefully selected designs, durable upholstery fabrics, and solid internal construction — all priced sensibly by operating online.
* Included manufacturing warranty + optional additional accidental warranty
Every sofa comes with a 1-year manufacturing guarantee as standard, and for extra reassurance we offer an optional 5-year protection plan covering accidental damage and the sofa frame, available for upgrade at a small cost to ensure maximum savings and protection our customers.

Fast and free delivery

Room-of-choice delivery within 2-3 days

Room-of-choice delivery within 2-3 days
All items advertised are in stock so delivery will be within 1-5 working days maximum. We deliver to the room of your choice at no extra cost. Unpack & assembly service is available at an extra fee.

Contactgegevens

Dozens of sofas on sale now!

Do not miss out on savings - stock is limited.

4,6

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(2.896)

413 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The sofa is lovely

The sofa is lovely, very happy with it. The couriers (2 strong men) will be getting a different review though. They couldn't get the box through the living room door so they left it outside the front door on the grass for me (a petite female) and my 12yr old daughter to unpack and get in the door. Have you ever tried lifting the base of a 3-seater recliner?

20 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Seonaid, we are delighted to hear that you are pleased with your new sofa! But we regret to hear that you had a negative experience with our 3rd party courier. Should you wish to discuss this with us further, please do not hesitate to ring or email our lovely customer service team who will be more than happy to help. Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish, after an earlier problem(my fault), things were sorted super fast by friendly, helpful staff. As for product… excellent quality,looks amazing and very good value for money.

17 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Mark, we are thrilled to hear that you had a great experience with us and our lovely customer service team! We are also delighted to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Good quality product at a reasonable…

Good quality product at a reasonable price

17 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Mr Carver, we are delighted to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

The sofa is perfect

The sofa is perfect! Nice color and fabric. Comfortable with good, big storage. We Love it!

16 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Dagmara, we are thrilled to hear that you are pleased with the comfort and quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

I went in on the Sunday and my sofa was…

I went in on the Sunday and my sofa was delivered on the Monday
very nice staff

13 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Julie, we are delighted to hear that you had a great experience with the team in our showroom! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, delivery came on time , was kept updated

17 juni 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Emma, thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Delivery was made on time

Delivery was made on time, easy to assemble and comfortable sofa xxx would definitely use again xx

14 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Elaine, we are delighted to hear that you had a great experience with us and that you are pleased with the comfort of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Absolutely in love with my new sofa

Absolutely in love with my new sofa! 🤍

I spent a long time looking for the perfect one for my living room, and this is exactly what I was dreaming of. Every detail is beautifully made, and the quality is amazing.

Fast delivery and very helpful customer service. Highly recommended!

13 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Patrycja, we are thrilled to hear that you had a great experience with us and our lovely customer service team! We are also delighted to hear that you are pleased with the quality of your new sofa! Thank you for taking the time to write your wonderful feedback, recommendation and 5* review!

Beoordeeld met 5 van de 5 sterren
Logo Lovesofas

Antwoord van Lovesofas

Hi María, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Exceptional service from showroom staff…

Exceptional service from showroom staff to delivery men - a refreshing experience- no pushy sales patter - fast delivery- I’ve bought sofas and chairs for 2 rooms over the last 2 months and am extremely pleased with both - thank you all and keep up the good work

10 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

We are delighted to hear that you had a great experience with the staff in our showroom and our 3rd party courier! We are also thrilled to hear that you are pleased with your recent purchases! Thank you for taking the time to write your positive feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

lovely suite & service in shop

lovely suite & service in shop

10 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Beverley, we are thrilled to hear that you had a great experience with the team in our showroom and that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

The 2 delivery men were efficient

The 2 delivery men were efficient, polite and amazing considering the heatwave they delivered it in .Thankyou 😊

9 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Stephanie, we are delighted to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Quality sofa and was delivered quickly

Quality sofa and was delivered quickly. I highly recommend

10 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Henry, we are thrilled to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback, recommendation and 5* review!

Beoordeeld met 5 van de 5 sterren

Brilliant sofa and excellent customer…

Brilliant sofa and excellent customer service , would definitely buy feom this company again .

8 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Nadine, we are delighted to hear that you had a great experience with us and our lovely customer service team! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

Best sofa

Easy to order, fast delivery 3 working days,the sofa was packed so it will not be damaged in the delivery process,.
The sofa it's amazing, better than the pictures,exactly how i wanted.

7 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Daniela, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 5 van de 5 sterren

The sofa arrived on time and the…

The sofa arrived on time and the quality is good and as shown in the picture and you don't even have to assemble which is the best bit

7 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Jina, we are delighted to hear that you had a great experience with us and that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Beoordeeld met 1 van de 5 sterren

Despite presenting the medical…

Despite presenting the medical limitations I have, the advice you have repeated in order to return the sofa, I just can't do.
Extremely unhelpful information despite me describing in depth my limitations
There are marks on the couch and it's just not for me, there's no comfort at all. It's hard, uncomfy and unsuitable. Yet the unreachable delivery request dictate that I'm just stuck with a sofa which is inadequate in so many ways.
A disappointing experience

6 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

We're sorry to hear that the sofa was not suitable for you.

We understand that you have shared details regarding your personal circumstances, and we do take customer concerns seriously. However, our returns procedure is based on the requirements of our 3rd party carrier and must be followed consistently for all customers. We are unable to provide exceptions to the collection requirements, including dismantling or packaging services, as these are not services offered by our carrier.

As clearly outlined in our Terms & Conditions, customers are responsible for preparing larger furniture items for return, including ensuring the item is ready for collection in the required condition. The return instructions provided were in line with our published policy and the process available to all customers.

While we are sorry that the sofa did not meet your expectations in terms of comfort and suitability, this does not change the return requirements that apply to the order.

We regret that your experience did not meet your expectations, but the correct procedure was provided and followed in accordance with our Terms & Conditions.

Beoordeeld met 5 van de 5 sterren

Overall great experience

Great in store staff who processed our order quickly and efficiently.
Delivery was on time and communication on this was great

2 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Emma, we are thrilled to hear that you had a great experience with the team in our showroom! Thank you for taking the time to write your wonderful feedback and 5* review!

Beoordeeld met 4 van de 5 sterren

Faux suede leather suite 3 2 1

A very good experience form start to finish, kept up to date all along, delivery guys were great very efficient and polite.

3 juli 2026
Logo Lovesofas

Antwoord van Lovesofas

Hi Janice, we are thrilled to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your lovely feedback and 4* review!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer