Lower Park  Reviews 

321
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

The hats are great, I think they've even gotten better, but the customer service didn't exist. Their site says they make an effort to ship within 24 hours. I emailed when a week later they had not to... Toon meer

Beoordeeld met 5 van de 5 sterren

As expected, yet another Lower Park hat goes into my bag of infinite holding. These five panel regular brims are the apex. Now don't get me wrong, I've looked for other brands that go the extra mile o... Toon meer

Beoordeeld met 5 van de 5 sterren

I love the Lower Park hats. A friend of mine has a few and I wanted to get one. I’ve Now bought three and am happy with all of them. They are durable, well fitting, comfortable, and unique. I almost a... Toon meer

Beoordeeld met 5 van de 5 sterren

Great hats as usual. My only complaint isn’t that there is anything wrong with some of the hats, it’s that the pictures often don’t give the hats justice. I bought one of the Nesconset Five Panel Hats... Toon meer

Bedrijfsgegevens

  1. Hoedenwinkel

Geschreven door het bedrijf

Lower Park is dedicated to hand-sourcing textiles from different countries around the world. We promote travel and internationality through limited edition products with worldwide backgrounds.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

321 reviews

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4,7

Alle reviews

(321)

29 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Forever Customer!

Lower Park has the best quality hats lasting through lots of hot festivals and many sweaty hikes! I absolutely adore all the amazing designs and the fast delivery service as well! Count me in for a few hats a year, for me and most of my friend’s birthday gifts! Xoxo

7 maart 2024
Beoordeeld met 5 van de 5 sterren

New hat plug!!

Hat arrived super fast! Every single time I wear it I get compliments and it feels great on the noggin!

29 februari 2024
Beoordeeld met 5 van de 5 sterren

This hat isn’t a choice; it’s a necessity

This hat from Lower Park is nothing short of a miraculous transformation for my daily attire and, quite frankly, for my entire existence. Before this hat graced my crown, the struggle was real—my head, a notorious rebel against the confines of any cap, finally met its match. This isn't just a hat; it's a sartorial revelation, a masterstroke of design that fits my awkwardly shaped dome as if it was custom forged by the fashion gods themselves. The pattern is not just fun or unique; it's a vibrant declaration of individuality, serendipitously aligned with my school colors, making me a walking emblem of spirit and style. But the pièce de résistance? The short bill. Oh, the short bill! It's not merely a part of the hat; it's a groundbreaking innovation in headwear engineering, offering a sleek, unobtrusive visage that elevates the entire concept of what a hat can be. Wearing it every day isn't a choice; it's a necessity, a vital component of my identity that I never knew was missing until now.

19 januari 2024
Beoordeeld met 5 van de 5 sterren

High quality and beautiful

Fast delivery (to Germany), and I absolutely love the hat, it’s so well done and the materials feel super high quality. A huge difference between this and regular retail fast fashion products. Thank you<3

15 januari 2024
Beoordeeld met 1 van de 5 sterren

never arrived and been ignored

I bought two hats, which i apparently signed for even though I wasn't home, i tried contacting fedex to no reply then i tried contacting lowerpark who have stopped reply to my email before sorting anything out, i've basically been robbed of my money

24 november 2023
Beoordeeld met 1 van de 5 sterren

Don't bother dealing with people

1. I ordered two items.
2. You shipped one to someone else and didn't say anything hbtil after a week of hounding you about why my order hadent been dispatched
3. You state you shipped my order to someone else. Offer zero compensatory act. Just merely: "you can choose another hat"
4. I say this is unacceptable and you ruined a gift for someone.
5. You go on your accord, without my request, and refund me for the entire order meaning you not only sold my hat to someone but you canceled entirety if my order / refunded
6. Your apology was to offer me 30 percent oft which Is exactly the same thing I had when I ordered it in beginign so not even a sorry.

Absolutely incompetent and weakest display of reason and business

24 november 2023
Beoordeeld met 3 van de 5 sterren

Ordered 2 hats

Ordered 2 hats. Materials were nice quality. One of the 5-panel hats was stitched poorly so I requested the company provide a return label for the inconvenience. After I provided photos (with measurements), I received the following response: "Our hats are handmade dude, the front panel on the left is literally 1/16th of an inch shorter than the right side."

Yeah, maybe so, but still doesn't fit properly. Still clearly visible that the hat is slanted. I want to give them the benefit of the doubt. I work in retail. I get that customers can get mad about anything, but there's a more professional way to respond. Secondly, stand by the quality of your work, especially when you claim to inspect every hat that goes out.

In spite of this, I have really liked their hats in the past and I will definitely consider getting more.

To be clear, they offer returns. While the shipping cost will not break the bank, it's more a matter of principle. I wish the customer service was a little better.

28 september 2023
Beoordeeld met 5 van de 5 sterren

Exceptional Products & Service

I have purchased a number of hats from Lower Park. Each one is made with a high level of craftsmanship and the textiles used are also beautifully made.

The customer experience is great as well. I had one order that I ended up messaging customer support, which was quickly responded to and resolved by Andrew, the owner.

Overall, great products, great customer support, and fast shipping. I couldn’t be happier buying from Lower Park.

24 september 2023

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