I had trouble getting my Lowrance Hook Reveal to work. Luke from customer service got me through it. He was VERY responsive and stuck with me through the process. It is the level of service I expec... Toon meer
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Lower unit broke off the shaft of my lowrance ghost x. It had less than 2 hours of use. Took it to a dealer to get it fixed under warranty they said it wasn't covered because of a scratch that happene... Toon meer
What piss poor service.. dont have a problem selling you a product. But dont want to know you after you bought it. Call center is absolutely beyond functional. No one understands plain simple English.... Toon meer
Lowrance makes so many different versions of the same item it's very difficult to determine which version you need. My local sporting goods store dropped Lowrance for roughly the same reason. They'd... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Lowrance has been a leader in marine electronics since it invented the first consumer sonar device in 1957 -- The Little Green Box. In the years since, Lowrance has never wavered from its purpose to push the envelope of innovative performance to help anglers find and catch more fish. Our most popular products include Fishfinders, Chartplotters, Radar and Sonar. We simply help you find more fish easily. Approximately one million Lowrance products are now being sold every year. One important reason for this success is the extent of the product range. And it is equally important that the Lowrance brand has become associated with more innovations, new patents and distinctions than any other brand in the marine electronics industry.
Contactgegevens
4500 S. 129th East Avenue, Ste. 200, 74134-5885, Tulsa, Verenigde Staten
- lowrance.com
2,9
Gemiddeld
3K reviews
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Quick free shipping and fair price.
26 februari 2023
Antwoord van Lowrance
Hi, Scott. Thanks for the positive review! We excited to hear that you had a positive experience. Thanks!!!
No instruction manual, your on your own to try to figure things out.
No instruction manual, you’re on your own trying to figure
5 maart 2023
Antwoord van Lowrance
Hi, James. You can find an electronic copy of the manual here: https://www.lowrance.com/downloads/ Or if you give us a call at 800-628-4487 or email us at Lowrance.tech@navico.com, we will be happy to mail you a copy. We're also very happy to answer any questions you may have. We're very sorry to hear you had a negative experience.
Help may be from Foreign country, could have language issues.
Lot of trial and error, but he ( tech ) and I overcame and hopefully solved the issue......
26 februari 2023
Antwoord van Lowrance
Hi, Malcolm. We're glad to hear that you were able to get the assistance needed. If it's easier for you to write to us, we'll be happy to help via social media or email. Thanks for the positive review.
I love the trolling motor and graphs
I love the trolling motor and graphs, but getting the maps had been a problem. I ordered the maps, they took my money, then canceled my rider saying they no longer sell the map I purchased. Still waiting for credit and to find out what maps I can purchase to go on my graphs for lakes near me.
4 maart 2023
Antwoord van Lowrance
Hi, Bryan. We're sorry to hear that your order was canceled. Please give us a call at 1-800-628-4487 or email at Lowrance.tech@navico.com, we'll be happy to help you find a map that works for you.
Antwoord van Lowrance
Thanks so much for doing business with us, Steve! We appreciate you!
Antwoord van Lowrance
Thanks, David! We appreciate you!
Very fast delivery of items that I…
Very fast delivery of items that I ordered. Prices were very good all around great purchasing experience.
3 maart 2023
Antwoord van Lowrance
Thanks for the compliment, Matthew! That's great to hear!
Was smooth and easy process
Was smooth and easy process.
But I messed up, got the wrong model. Waiting on them to return my email still. Hopefully b4 the 3o say return policy ends!
19 februari 2023
Lowrance had the adapter I needed and…
Lowrance had the adapter I needed and shipping was free. It was delivered to my house within a couple of days.
27 februari 2023
no happy
chip stopped uploading and said it was registered to another account. i am on hold now for over 2 hours trying to get a rep. when i plugged the card in my hds live it did not come up on menu
27 februari 2023
Quick shipping
Quick shipping. Everything arrived safely. Everything worked when installed.
20 februari 2023
Great got the product quickly and in a…
Great got the product quickly and in a timely fashion
26 februari 2023
Process was really easy
The order process was really easy. My product was processed really fast and delivery. Totally satisfied with the hole process.
25 februari 2023
Neither Lowrance or Bass Pro can tell…
Neither Lowrance or Bass Pro can tell me how to use my 9" or 12" HDS Live units but they will sell them,I'm told by a pro that Lowrance has regional people and will come to you,not even a phone call
18 februari 2023
Antwoord van Lowrance
Hi, Scott. We'll be happy to help with your unit. You may reach us on Facebook, Instagram or Twitter. Or if you're not interested in contacting us via social media, you can call us at 1-800-628-4487 or email us at Lowrance.tech@navico.com. We do have a technical support team that can help operate the unit.
New everything I needed to know
23 februari 2023
Easy to buy from site
Buying directly from the site went smoothly, but I still have yet to hear a reply from submitting an order form for the college team’s sponsorship discount….
22 februari 2023
Antwoord van Lowrance
Hi, Noah. We're very glad to hear that your order went smoothly. Sorry for the delay in your request regarding a sponsorship. We will send a reminder to that team. Thanks.
you guys are awsome!!
everything. i am just a huge lowrance fan. couldnt wait to set my boat up with lowrance products. all the staff that i have spoken too over the last few weeks made my experience that much better. i was able to get everything i needed and wanted just by talking with the staff. they should all get hds's for a bonus!!!
13 februari 2023
Everything was great
Everything was great! Got it hooked up ! Installation was pretty Easy!
21 februari 2023
You need to come out with a competitive…
You need to come out with a competitive product to hummingbird 360
20 februari 2023
Antwoord van Lowrance
Hi, Randy! Thanks for your feedback. We will forward your comment to our research and development team for review. We do appreciate you!
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